Question about Garmin nuvi 1490T GPS Receiver

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Screen frozen so I restarted and I get opening Garmin screen and "loading maps"

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The unit will need to be sent in for replacement. First try a Firmware update using Garmin Webupdater. Its a free download from www.garmin.com If that doesn't work contact your dealer.

Posted on Jul 15, 2010

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Posted on Jan 02, 2017

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1 Answer

Gps has lost its maps, screen says can't unlock maps


There several reasons you may receive the message Can't Unlock Maps on your nuvi or zumo device.
  • Can you press OK and get to the Where To/View map screen?
  • Did you load maps to the unit using the MapSource or MapInstall program?
  • Did you load maps to an SD data card?

If one of the points above applies to you, please follow the steps below to clear the Can't Unlock Maps message:
  1. Remove SD card from unit, if applicable.
  2. Plug the unit into your computer with a compatible USB cable.
  3. Open MyComputer/Computer icon. (Mac users skip this step.)
  4. Right-Click on the Garmin drive and select Open. (Mac users can locate the Garmin drive mounted on the Desktop.)
  5. Open the Garmin folder.1
  6. Locate a file named gmapsupp.img
  7. Right-Click and delete file named gmapsupp.img
  8. Safely disconnect your unit from your computer to see if the Can't Unlock Maps message is gone.

1. Nuvi 1100/1200/1300/1400/1600/3700 and Zumo 665 users will open the Map folder instead.

*If the gmapsupp.img file does not appear in the Garmin folder, please create an unlock file for device.

Nov 28, 2010 | Garmin Nuvi 265W GPS Receiver

1 Answer

My garmin nuvi 1300 shuts off on its own...attempts to load maps and restarts...what could be the problem


If your device is currently experiencing the following symptoms it may need to come in for service/repair:
  • The device powers on and freezes at the Garmin logo with no trademark or copywrite info displayed on the device which normally shows up below the logo. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and freezes at the Garmin logo and then flashes a white screen briefly. The device then begins a loop of showing the Garmin logo and then flashes the white screen over and over again. The device will not display the Main Menu and will not go into Mass Storage Mode.
  • The device powers on and then freezes or shuts down when displaying the Loading Maps screen.
For service/repair of a device due to the three symptoms listed above please select "No - I would like to submit a follow up email" below this article. You will be taken to an email form that you can submit to obtain a Return Material Authorization number.
Please note: It is important to completely fill out the form with as much information as possible including:
  • Market Name: On the Road
  • Serial Number (listed on the bottom of the device)
  • Question Type: Repair Information
  • Provide a short description of your problem or question: nuvi frozen on Garmin Logo
  • Full Name
  • Contact Phone Number
  • Shipping Address

Nov 11, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

Hi my garmin nuvi has frozen on loading naps


My garmin nuvi gps is frozen as soon as turn it on, loading maps.

Jul 09, 2010 | Garmin nuvi 1250 Car GPS Receiver

2 Answers

Garmin 1300 stuck on maps loading frozen I have a GARMIN nuvi 1300, running off a car cigarette lighter type charger, it was working fine for weeks, I got in the car, started it up and the nuvi is STUCK on...


I had the same problem with a 1300 unit and a car charger. After holding power button for 10 seconds it would begin to start, but get stuck while saying "Loading Maps." and then it would shut off again.
I fixed it by plugging the unit into a computer USB port. It then did it's PC connection startup as usual, which leaves a connection icon on the screen. I gave it a minute and then unplugged it from the PC. It then restarted and booted up properly.
Hope this helps.

Apr 10, 2010 | Garmin nuvi 1300 Car GPS Receiver

2 Answers

Garmin Nuvi 1250 stuckin "loading maps" screen


I just plugged my 1350 in (had exact same problem) into computer and deleted the GPX (trip log) and it finally started back up. Deleted all of the favorites and such but it working again.

Feb 05, 2010 | Garmin nuvi 250W GPS Receiver

1 Answer

Screen frozen up on loading maps


A Garmin Nuvi 1300 that won't start, freezes on 'loading maps,' or is acting erratically is symptomatic of having corrupt firmware.

To correct this, I recommend backing up your favorites, clearing all user data, and if it still is stuck, then updating your Nuvi firmware.

Follow these three steps to take to get your Garmin Nuvi 1300 running like new:

  1. Back up your Favorites.
  2. Perform a Hard Reset.
  3. Download and then run Garmin WebUpdater to replace its firmware / system software.

I hope that helps.
_______________________________________
Garmin Nuvi 1300 Manual Download
Garmin Nuvi 1300 QuickStart Download
Garmin Nuvi 1300 Favorites Backup
Garmin Nuvi 1300 Hard Reset
Garmin Nuvi 1300 Webupdate

Jan 20, 2010 | Garmin nuvi 1300 Car GPS Receiver

1 Answer

Garmin Nuvi 350 screen iz frozen. reset did not help.


Look near the SN # and press the reset button.

or

with the garmin off, hold down the right bottom of the screen and turn the garmin on, it will then ask you if you want to perform a hard reset. Choose yes and that should fix your problem.

Aug 20, 2009 | Garmin Nuvi 350 Car GPS Receiver

1 Answer

Frozen screen on ''aquiring satelite''


Try resetting the I5. Hold the left button, the wheel button and the power button down at the same time. Keep holding until the screen say that " Do you really want to erase all user data?" Select Yes and then restart the I5.

Nov 11, 2008 | Garmin StreetPilot C330 GPS Receiver

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