Question about Philips GoGear HDD1830 MP3 Player

1 Answer

Philips HDD1830/17 when I plug my MP3 player via USB to my Windows 2000 Professional laptop, it does not add it to the device list. What driver do I need and where can I get it?

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  • richardcrack Jan 19, 2009

    hardware not recognized, i dont have the software

  • Anonymous Feb 03, 2009

    sin formato

  • Anonymous Apr 12, 2009

    I can't charge my mp3 player through USB connection

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  • 476 Answers

Software and drivers are only available for Windows XP, but may also work with 2000.

Check to see if the Philips Device Manager recognises the drive.

Note: the player does not show as a removable drive.

Also make sure you have Windows Media Player 10, and use this to try and transfer files with the Sync function.

Posted on Apr 21, 2008

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1 Answer

How do I add music?


Here Goes:

  1. Plug in the Philips mp3 player to your computer. Use a USB cable to make the connection so you can begin synchronizing your music collection.
  2. Start Windows Media Player. Depending on how your computer is set up, this program may start automatically when you make the connection with the MP3 player
  3. Find the Sync tab in the media player window. Click on this tab and open the Sync screen. The Sync screen has two panes. The left pane is for the music collection on your computer; the right pane is for the Philips MP3 Player
  4. Choose the songs from your collection that you want to add to theMp3 Player's memory. Check the boxes that are presented by each song title
  5. Click the "Start Sync" button. The files from your computer are being copied onto your MP3 player.
  6. Wait for the sync to complete. You can monitor the progress in the "Windows Media Player" window.
  7. Close the media player program. Unplug your Philips mp3 player from the computer
  • NOTE: If this doesn't work you might be able to see your player in the MY Computer window.(after you connect it via USB cable) Select the player copy the songs and paste them into the player. Safely remove the device. You should be able to play the songs ..

May 09, 2011 | Philips GoGear SA3125/37 MP3 Player

1 Answer

I have recently bought a Phillips gogear 8g mp3 player and I just want to ask (since I don't have a cd software or a manual that came with the product) how do I add songs into my mp3?


you can simply use drag and drop method to transfer music from your computer to your MP3 player. You can also use Windows media player 10 to transfer music. Make sure to use version 10,. Version 11 doesn't work.

Transfer music via Windows Media Player 10:

1.Hook up your GoGear to the PC via the supplied USB cable.
2.Plug your GoGear into a power outlet with the supplied AC adapter/charger.
3.Launch Windows Media Player 10.
Note: Once the device is connected to the computer, all audio or radio playback will stop.
4.Check and make sure that the Create folder hierachy on device option is enabled in Windows Media Player. Go to Tools>Options. Select the Devices tab and then highlight GoGear Audio and click Properties
5.Click "OK" to close the windows.
6.Click the "Sync" tab.
7.In the "Items to Copy" pane, from the drop-down list, click the playlist, category, or other item that you want to copy.
8.Click the check boxes next to any files you want to copy.

9.In the "Items on Device" pane, from the drop-down list, click on PhilipsGoGear for where to copy files to.
10.Click the "Start Sync" button.
11.The Player verifies that there is sufficient storage space on the device to copy the selected files. If there is sufficient space, the files are converted (if necessary) and copied to the portable device.
12.Repeat steps 2-5 for any other items that you want to copy to your portable device.
13.Once the transfer is completed, close Windows Media Player.

14.Unplug the GoGear from the PC and enjoy the music on your GoGear.


Ok, you can download all the software and drivers from this link:

http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?tmplt=ePlatform%20-%20Philips&scy=US&slg=AEN&sct=HDD_AUDIO_JUKEBOX_SU&cat=MP3_MEDIA_PLAYERS_CA&session=20110319225449_121.241.4.111&grp=SOUND_AND_VISION_GR&ctn=HDD1830/17&mid=Link_Software&hlt=Link_Software

Hope this helps.

Mar 19, 2011 | Philips GoGear HDD1830 MP3 Player

1 Answer

Can't install on newer laptop, as it requires Windows XP, and my new laptop has Windows 7. Do you have a driver I can install to communicate with it?


1. With Win7, most of the drivers come with / through OS itself.

visit this page for more details on how to update the drivers.
http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

2. Also, what I see from the site is that musicmatch jukebox is useful to put songs in there.

3. By default, the windows media player recognises the device you plug in automatically (Try changing the device access mode of your player to MTP and then plug it in)

4. Your player can automatically recognise the songs (so, you can plug it in USB storage mode also and try syncing with the windows media player 12 - click the sync tab on the window)

5. You may need the latest firmware for your device (CAUTION: update it only after reading the manual carefully, otherwise it may get unusable)

Here are some links for the softwares (from the philips site)
1. CD contents: http://download.p4c.philips.com/files/s/sa178_17/sa178_17_cdi_aen.zip
2. Musicmatch juke box (may be obsolete): http://download.p4c.philips.com/files/s/sa178_17/sa178_17_mjs_aen.exe
3. Frimware upgrade:
3.1 Readme:http://download.p4c.philips.com/files/s/sa178_17/sa178_17_fur_aen.htm
3.2 firmware: http://download.p4c.philips.com/files/s/sa178_17/sa178_17_fus_aen.zip

:)

Good Luck

Feb 06, 2011 | Philips GoGear SA178 MP3 Player

1 Answer

How do I download music on my mp3 player? I bought the mp3 player(gpxml638b) and it did not have any soft ware. I have the wire to plug from mp3 to computer, but how do I start downloading music?


Sir,

1. Turn on the MP3 Player by holding the PLAY/PAUSE button.
2. Take the USB Cord and plug the corresponding ends into the MP3 Player and a Computer.
3. When connected the LCD Display will either say “USB” or “MTP”.
4. Press the “M” (mode) button to switch between “USB” and “MTP” mode.
“MTP” mode will only work, when your player is connected to Microsoft
® Windows® XP and Windows® Media Player 10.
The MP3 Player will only work in “USB” mode when it is connected to Windows® 98SE, ME, or 2000 Professional.


1. Start Windows Media Player 9 and connect the MP3 Player to your computer.
2. Click “Copy to CD or Device”.
3. In the drop-down list, on the “Items to Copy” pane, click the play list, category, or other item that you want to copy.
4. Clear the check boxes next to any files you do not want to copy.
5. In the drop-down list, on the “Items to Copy” pane, click the device that you want to copy files to.
6. Click the ‘Copy’ button.
7. Repeat steps 2-5 for any other items that you want to copy to your unit.



1. Start Windows Media Player 10 and connect the unit to your computer. On your player’s display it should say ‘MTP’. If not, then while the unit is connected press the ‘M’ (mode) button to change from ‘USB’ to ‘MTP’ mode.
2. If you have not set up synchronization between your computer
and this device, the Device Setup Wizard starts. In the Device Setup Wizard, select Manual.
3. Click Finish.
4. Select Library option. On the right pane select Sync List.
5. From the left pane you can select the Play list or Library and you will see the content songs in the center pane.
6. Select the songs from the center pane, drag and add them to the Sync List.
7. Click the ‘Start Sync’ button in the Sync List pane.
8. Repeat steps 4-7 for any other items that you want to copy to your unit.


Thanks
Good Luck

Aug 17, 2009 | GPX ML648B MP3 Player

1 Answer

Erasing music from mp3 player


get pc with usb 2.0 port, and at least win 2000 professional on it
get mp3 player
get install cd for mp3 player (if you have one)

boot up, plug in player, wait for recognition by win2K or above, then treat as if it was an usb-stick or
external harddisk: erase the files you want or format it all to have it blank, copy new files

if not, run hardware detection via device manager, if windows does detect unknown device,
let it find driver from the hardddisk or win setup-cd/dvd, install, try to find as harddisk

or run install from mp3-related cd, choose the right driver fitting your operation system, install
remove mp3-player, reboot, repug, win should now find it automatically!

now erase the music files(mp3's) on your player and/or copy new ones, unplug,

put in fresh battery and enjoy!

Jun 18, 2009 | Audio Players & Recorders

2 Answers

Philips GOGEAR SA6045 MP3 Player doesnt register.


I worked on this thing (sa6045) for three hours................no luck.Finally got a fix.....Go to programs add/remove menu under control panel and delete Philips device manager.Then go to Philips site and download new driver:http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?scy=US&slg=AEN&mid=Link_Software&cat=MP3_PLAYERS_CA&sct=SU00304_SU&grp=PORTABLE_ENTERTAINMENT_GR&session=20080506223817_68.47.250.64&ctn=SA6045/37&dct=PAL&did=AEN&file=/files/s/sa6045_37/sa6045_37_dmr_aen.htm

Install your new driver and be SURE windows media player is not running or trying to sync.If it is running in background philips device manager will not work.Once new driver is installed you can pull up the repair panel and do a hard reset thru software on your Sa6045.

Good Luck

May 03, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Hdd1830/17


Sorry, dude, this player only works with Windows XP. It doesn't even work with Vista. It was neither past-proof nor future-proof.

Apr 20, 2008 | Philips GoGear HDD1830 MP3 Player

1 Answer

Can read mp3 files with media player but cannot add files


VERSION 9 OF WINDOWS MEDIA PLAYER CANNOT SYNC FILES, YOU MAY NEED TO DOWNLOAD A NEW DRIVER FROM THE WEBSITE...TRY DRAG AND DROP

GO TO MY COMPUTER FIND YOUR DEVICE AND DRAG AND DROP....YOUR PLAYER MAY NOT PLAY THE SONG IF YOU DO NOT HAVE "ID3" TAGS, TO ADD THEM, LEFT CLICK ON THE SONG AND CLICK PROPERTIES THEN CLICK THE DETAILS TAB AND THEN CLICK ADVANCED <IF NEEDED>, JUST TYPE IN THE INFORMATION

Feb 21, 2008 | Coby MPC-848 MP3 Player

1 Answer

How


IMPORTANT: Do not drag and drop pictures into the GoGear with Windows Media Player or Windows Explorer. Also ONLY JPG/JPEG images are supported.
First check your computer to see if you have the latest version of the Philips Plug-in installed.
  1. Click Start > Control Panel > Add or Remove Program.
  2. Search and select Philips Device Plug-in. Click “Click here for support information” to check the version.
  3. If you already have the latest version (V3.13.00 for HDD6330 or HDD6320) (V3.14.00 for HDD1420, HDD1620, HDD1630, HDD1635 or HDD1830) then there is no need to upgrade.

If you need to upgrade your Philips Plug-in:
  1. Launch Internet Explorer
  2. Go to the Philips support site at http://www.ph ilips.com/support
  3. Select your country & language.
  4. Enter the model number and click on "Search".
  5. Select the model number if there is more than one listed.
  6. Click on Software & drivers on the left-side menu.
  7. Double click the respective language under PC Software to save the exe file on your PC.
  8. Download the file to your Desktop on your PC.
  9. Run the LM_XXX.exe to start the installation.
  10. Follow the screen instructions to complete the installation of Philips device plug-in.

Once you have the latest version of the Philips Plug-in installed, please follow the below steps to transfer your picture(s) onto your GoGear.
  1. Launch Windows Media Player.
  2. Go to File> Help> About Windows Media Player to check if the ve rsion is 10. If not uninstall your existing version of Windows Media Player and install the correct version of Windows Media Player from the installation CD1 or Microsoft's website.
  3. Make sure the Philips Plug-in is installed on your PC. To check whether this Plug-in is available on your computer, go to Start> Control Panel> Add or Remove Programs and check if Philips Device Plug-in is listed. If not, re-install the software from the installation CD2.
  4. Check and make sure that the "Enable picture support for devices" option on Windows Media Player has been selected.
    060324025925_11759.gif
  5. Go to File> Add to library. From the menu, choose to add pictures from folder or by searching your computer. These files will be added to your library.
    Note! Files that are directly under “My pictures” should be saved in a s ub-folder before adding them to your library. If you do not do this they will show up in Windows Media Player with the event name “Unknown” and they will not show on your player.
  6. Click on the Library tab. Go to All Pictures. Click to highlight the item you want to copy. Right click on the item and select Add to> Sync List.
    051213074338_7175.gif
  7. Click on the Sync tab and select "Sync List". Choose Philips as your destination in the device pane.
    051213074558_7176.gif
  8. Click on the "Start Sync" button in the top left corner to start the transfer. Once the images start to synchronize the computer will show:
    051028091952_1761.gif.
    (If you cannot see the above Philips Device Plug-in pop up, your Philips device plug in may not be installed properly. Please uninstall and reinstall Windows Media Player& nbsp;using both installation CD ROMs.)
  9. After the transfer is complete unplug the GoGear from the computer.
  10. You can then view pictures (thumbnail view and full picture view) from the Pictures menu.

Jan 23, 2008 | Philips GoGear HDD1830 MP3 Player

1 Answer

Finding Device Manager


Once you have the Device Manager, click on the Repair tab. to find Device Manager:

Go to www.usasupport.philips.com, enter in your model number - SA261; on the next page, click on SA261/17 (not /17B); click on software and drivers; then click on, Firmware upgrade - software

If this fails, enter model sa6087 and click on the "Device/Firmware Manager" link under the software & drivers section for that device

If this fails, go to start-->settings-->control panel (if using Windows XP), click on Add Hardware (with the GoGear connected), and run the Add Hardware wizard

Vista has a feature that allows you to add the driver by searching on the internet;
1) Go to www.microsoft.com, enter your mp3 player model number in the search tab and see if a new driver has been developed for this device to make it compatible with Vista
2) With your mp3 player plugged in to the computer, go to Start --> Control Panel --> Systema nd Maintenance --> Device Manager
3) Find your mp3 player on the list and double-click the device; click on driver tab and then update driver - select the option that allows you to search the computer AND the internet for the driver (make sure you are connected to the internet BEFORE selecting this option); if you do not see your exact mp3 player name on the list, look for a similar looking name on the list such as "MTP Device"; also, look for devices with a yellow exclamation mark next to them - this is a sign of a device needing a repair or driver update

If all of the above fails, reply to me - I have a few other tricks up my sleeve.

-Tha Mp3 Doctor

Jan 09, 2008 | Philips GoGear SA261 MP3 Player

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