If this hasn't been resolved, I do have some steps that will help you out. The link below will walk you through a power scan, which will program the remote to the tv. At that point, you will be able to change the channels on the tv with the remote.
http://www.dishnetwork.com/SupportSection/power-scan-instructions
Becki Barned
DISH Network Customer Service
We would be happy to help you with getting your DISH Network remote to control your Olevia TV. We're going to start by pressing and holding the TV button located on the top of your remote until all mode button back lights come on, and then release. Use the number buttons to enter the codes for your Olevia tv; here some of the codes we currently have: 910, 506, 578, 580 and 564. Press the pound (#) button. To check that the code works try several different functions on the remote to make sure it will properly operate the TV. Remember that some codes may not be compatible with your equipment. If this is the case, try the other codes listed for your Olevia TV until you find one that is compatible with your equipment.
We hope this helps and thank you for being a valued DISH Network customer!
Phillip Chang
DISH Network Customer Service Representative
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