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My computer will not find my maxtor onetouch 4 external harddrive anymore. It stills switches on and the light comes on but my computer or laptop will not find it when plugged in. Any ideas on what to do?

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Have you tried updating drivers? please do check also about active sync... please also check with maxtors website if they have a software for this kind of event.

Posted on Apr 20, 2008

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Yes you do. If you don't have them they are available from the manufacturer but for some reason they want you to email them with the serial number of the drive.

http://www.seagate.com/ww/v/index.jsp?locale=en-US&name=ot4-mini&vgnextoid=7fd5783de3444110VgnVCM100000f5ee0a0aRCRD

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The Maxtor OneTouch 4 Mini is a portable hard drive, with USB interface.

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