Question about Cisco 7960 IP Phone

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Need to know the purpose and operation of the

What is the purpose/operation of the "Aux" port/jack on the back of my Cisco CP-7961G phone?"

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It is used to hookup a number pad (for example attendent console)

Posted on Aug 27, 2010

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Posted on Jan 02, 2017

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1 Answer

How can I repair damaged mini-board?


The simplest solution is seach ebay for the board or search for indentical phone for parts... Then replace whatever part to need

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How to change mac address?


you cannot change a MAC address.

If you need to know it its on the back of the phone.

Apr 22, 2012 | Cisco 7961G IP Phone

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I have added cisco 7916 expansion module to 7965 cisco phone.Now when i started the phone,phone works but expansion module screen shows cisco logo and lights continuously flash.


I know it may be late (definitely late), but have you defined in the CallManager, that your phone has a "side card"? If CallManager does not know that it has to push an additional firmware to a particular phone, it will not work.

Good luck,

Mike ' CCNP, CCVP, CCSP, CCDP, MCSE, etc.
Headset Adapter Co.
Headset Adapters for office phone system

Mar 21, 2011 | Cisco Systems - Unified IP Phone...

1 Answer

Hello, I recently brought in a few Cisco 7961 VOIP phones into our office. The phones register when I first plug them in but when I pick up the handset to dial there's no dial tone. I tried swapping the...


You need to verify that the Cisco phones are obtaining the proper IP address from your DHCP server. You need to make sure that you create a DHCP Pool of addresses for the VoIP phones that you have and configure the DNS settings in the scope to point to your DNS servers and configure the router settings in the scope to point at the IP of the router. You may need to also configure the TFTP settings in the DHCP scope. Check the IP address settings on the phones that aren't connecting, if they are receiving a 169.x.x.x address then it is having problems reaching the DHCP server to get and IP address. Hope that helps to point you in the right direction.

Cheers!

J the Guru

Oct 15, 2017 | Cisco 7961G IP Phone

1 Answer

Why can't I connect my corporate Cisco IP Phone 7941 to a switch? I can connect a switch to Cisco phone switch and connect multiple devices. But the phone will only work when connected directly to the wall...


Connecting a hub or switch to the "PC" port on the back of the phone is not a recommended best practice by Cisco as the IP phone does not support spanning tree protocol.

Sep 28, 2010 | Cisco 7940 IP Phone

3 Answers

My Headset does´nt have dialtone, I was connecting to cisco phone 7941, 7970, 7911, and nothing, not work.


You can use a Plantronics S11 headset with a Cisco phone, however it is not the best compatible solution. To use an S11 with a Cisco phone, you have to make sure that you are plugging it into the handset receiver jack and not the headset jack. You will need to lift the handset receiver, set it off to the side, and then hang it up after each call. If you want a more compatible solution that you can plug into the actual headset jack and just press the headset button on the telephone to answer and hang up, then you would need one of the Plantronics "H-series headsets" with the Plantronics Cisco direct connect cable ( model 26716-01 ).

Plantronics 26716-01 cable

Plantronics H Series Headsets

Good luck from Headsets Direct!

Aug 12, 2010 | Plantronics S11 Headset

2 Answers

Hello, my cisco ip phone does not start


Confirm if the Phone has power supply. and If it's connected to a POE switch confirm that it connects to the Switch port on the phone.

Oct 14, 2009 | Cisco Computers & Internet

2 Answers

7945g can't use power supply of 7940


You'll need to buy a another power supply unless you have power over Ethernet. The power supply for 7940G/7960G is CP-PWR-CUBE and for 7941G/7945G you'll need a CP-PWR-CUBE-3. Yes, I know, I just got one of those and it's a pain to configure it, but I got it working... ;-)

P.S. If you haven't notice, you will be dealing with a whole different thing, the configuration/settings will ALL (except for the dialplan file) different from the 7940G... Good Luck ;-)

Aug 02, 2009 | Cisco 7945G IP Phone

2 Answers

LGE LCD Remote Control no longer works


Bad filters on the main board or a bad AUX REMOTE jack on the back of the unit (also part of the main board) re the cause of this problem.

Try plugging in any jack that will fit into the AUX REMOTE jack on the back and then pulling it back out. This may fix the problem or remove any dust that may have collected in the jack. If this jack has something plugged into it (or goes bad) the TV will no longer have remote control operation (because it thinks an external remote box is being used). If this does not work then the main board will need replaced.

Note, many repair techs will think the IR board is bad (the Infra-Red Receiver board) at the front of the TV, but this is usually not the case with this model.

Hope this helps, please rate my solution.

Sep 08, 2008 | LG 37LC7D 37 in. LCD HDTV

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