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Can't open attachments in Outlook

I can't open my attachments in Outlook.
Please help, this is driving me crazy.

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Hello Dolor,

THIS article on the Microsoft website will help you with this problem and give you an insight as to why the attachments are blocked. In a nutshell, here's how to make Outlook Express open your attachments:

  1. Choose Options from Outlook Express' Tools menu.
  2. Click the Security Tab.
  3. Click to remove the checkmark by the option called, "Do not allow attachments to be saved or opened that could potentially be a virus."
  4. Click the OK button.
  5. Close and restart Outlook Express, if necessary.
Outlook Express will then let you open and save attachments.
Instead of opening your attachments directly from Outlook Express, it's safest to save them to your hard drive and scan them with a virus checker. Then open them.


Should you have any further questions, please feel free to post them here. Please do not assign a rating until you feel your problem is resolved. I will try my best to help you further, if need be.

If you are satisfied with my solution or have no other questions, please close the problem by assigning a FixYa! rating for my solution. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

Posted on Apr 20, 2008

  • 3 more comments 
  • Swilin Sampson
    Swilin Sampson Apr 20, 2008

    You'll find more detailed information about the new
    attachment policy in Outlook Express
    from Microsoft's
    KnowledgeBase Web site. Microsoft's KnowledgeBase also lists the types
    of attached files Outlook Express won't let you open
    .

    It seems that Outlook Express also won't let you open files
    that
    Windows XP doesn't recognize. This includes many files created by
    third-party companies.


    Cheers!
    IrishDruid

  • Swilin Sampson
    Swilin Sampson Apr 22, 2008

    Hi Dolors,

    Just wanted to find out if all is ok?

  • Swilin Sampson
    Swilin Sampson Apr 23, 2008

    Have you been able to resolve your problem? If you have,
    please close this problem ticket with a Helpful or FixYa! rating. I would be
    very grateful for your gesture of appreciation.





    Should you have any further questions, please feel free to
    post them here.





    Thank you for using FIXYA!





    Cheers!


    IrishDruid


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  • Swilin Sampson
    Swilin Sampson May 03, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    If you find that the solution/answer I provided led you
    to, or resulted in a fix, please take a moment to close the ticket with a FixYa!
    rating under my solution.
    I would be very grateful for your show of appreciation.





    Should you have any further questions, please feel free to
    post them here.





    Thank you for using FIXYA!





    Cheers!


    IrishDruid

  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    P.S. -You can rate this solution with one of
    four votes, if you feel your issue is resolved.






    • "FixYa!"
      - The solution provides great advice on how to solve the problem.
      (Positive Rating)

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    If your issue is not still not resolved, do not
    assign a rating just yet. Please post back as to what steps you took, results,
    etc, and I will try to assist you further as best I can.






    Thank you for using FIXYA!





    IrishDruid




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  • 149 Answers

What error messages are you getting. If any.

Posted on Apr 20, 2008

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Turn Off Attachment Blocking in Outlook Express 6.1 SP1 Introduction Many viruses are transmitted through files attached to e-mail messages. For this reason, blocking of attachments is now a standard feature of many e-mail programs, including Outlook Express 6.1 SP1. Attachment blocking has been available in Outlook Express for some time, but it is now turned on by default.
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  1. In Outlook Express, select the Tools menu, and click Options.
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f you cannot open attachments while using the Outlook Express e-mail client, your security settings may be too high. When you try to open attachments, you may see the following message: “OE removed access to the following unsafe attachments in your mail.”

To check your e-mail security settings:

1. Open Outlook Express.
2. Click on Tools in the menu, and scroll down to Options.
3. Click on the Security tab.
4. Make sure “Do not allow attachments to be saved or opened that could potentially be a virus” is UNCHECKED.
5. Click on the Apply button. Click on OK.

You should now be able to open attachments.

Note: If you are using Outlook 2003 to read your mail, you may not be able to open attachments with extensions (.exe, .vbs , etc.) that the program considers unsafe. To get around this problem, ask the attachment’s sender to use a compression program, such as WinZip, that alters the file’s extension to something considered safer (.zip). More information about this feature can be found at: http://support.microsoft.com/default.aspx?scid=kb;en-us;829982 .
Hope that helps! Should you have any further questions, please feel free to post them here.

P.S. - If you find that the solution/answer I provided led you to, or resulted in a fix, please close the ticket with a FixYa! rating. I would be very grateful for your show of appreciation.
If your issue is not resolved, please do not assign a rating just yet. Please post back as to what steps you took, results, etc, and I will try to assist you further as best I can. I am here at your service.

Thank you for using FIXYA!

Cheers!
IrishDruid

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