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Can't open attachments in Outlook

I can't open my attachments in Outlook.
Please help, this is driving me crazy.

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Hello Dolor,

THIS article on the Microsoft website will help you with this problem and give you an insight as to why the attachments are blocked. In a nutshell, here's how to make Outlook Express open your attachments:

  1. Choose Options from Outlook Express' Tools menu.
  2. Click the Security Tab.
  3. Click to remove the checkmark by the option called, "Do not allow attachments to be saved or opened that could potentially be a virus."
  4. Click the OK button.
  5. Close and restart Outlook Express, if necessary.
Outlook Express will then let you open and save attachments.
Instead of opening your attachments directly from Outlook Express, it's safest to save them to your hard drive and scan them with a virus checker. Then open them.


Should you have any further questions, please feel free to post them here. Please do not assign a rating until you feel your problem is resolved. I will try my best to help you further, if need be.

If you are satisfied with my solution or have no other questions, please close the problem by assigning a FixYa! rating for my solution. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

Posted on Apr 20, 2008

  • 3 more comments 
  • Swilin Sampson
    Swilin Sampson Apr 20, 2008

    You'll find more detailed information about the new
    attachment policy in Outlook Express
    from Microsoft's
    KnowledgeBase Web site. Microsoft's KnowledgeBase also lists the types
    of attached files Outlook Express won't let you open
    .

    It seems that Outlook Express also won't let you open files
    that
    Windows XP doesn't recognize. This includes many files created by
    third-party companies.


    Cheers!
    IrishDruid

  • Swilin Sampson
    Swilin Sampson Apr 22, 2008

    Hi Dolors,

    Just wanted to find out if all is ok?

  • Swilin Sampson
    Swilin Sampson Apr 23, 2008

    Have you been able to resolve your problem? If you have,
    please close this problem ticket with a Helpful or FixYa! rating. I would be
    very grateful for your gesture of appreciation.





    Should you have any further questions, please feel free to
    post them here.





    Thank you for using FIXYA!





    Cheers!


    IrishDruid


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  • Swilin Sampson
    Swilin Sampson May 03, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    If you find that the solution/answer I provided led you
    to, or resulted in a fix, please take a moment to close the ticket with a FixYa!
    rating under my solution.
    I would be very grateful for your show of appreciation.





    Should you have any further questions, please feel free to
    post them here.





    Thank you for using FIXYA!





    Cheers!


    IrishDruid

  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    P.S. -You can rate this solution with one of
    four votes, if you feel your issue is resolved.






    • "FixYa!"
      - The solution provides great advice on how to solve the problem.
      (Positive Rating)

    • "Helpful"
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      (Positive Rating)

    • "Thanks
      for Trying
      " - The solution does not solve the problem but the
      effort is appreciated. (Negative Rating)

    • "Inappropriate"
      - The solution has absolutely nothing to do with the problem.
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    If your issue is not still not resolved, do not
    assign a rating just yet. Please post back as to what steps you took, results,
    etc, and I will try to assist you further as best I can.






    Thank you for using FIXYA!





    IrishDruid




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What error messages are you getting. If any.

Posted on Apr 20, 2008

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