Question about Fisher and Paykel GWL11 Top Load Washer

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I have an Intuitive eco and it wont drain error 37 coming up

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Hi just found your posting.Do you still require help?This problem should be simple to rectify.The fault is called PUMP BLOCK ERROR.Please reply and I can guide you throe the repair of the machine.Sorry for taking along time to answer.

Posted on Jul 15, 2010

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Posted on Jan 02, 2017

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SOURCE: what is code 37 intuitive eco

replaced the water pump. It was failing intermitantly

Posted on May 06, 2009

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SOURCE: Fisher Payke Intuitive Eco Washer

Hi - the drain pump is blocked- empty the machine and scoop as much H2O out, turn power off - tilt backwarsd - 60-75 degrees, locate the pump and unplug the connector and earth wire, locate the lock on the pump a plastic clip, force outward and turn at same time the pump left or right to remove it . check for blockages - if no blockage found then the pump is on the way out, if you are lucky the and its blocked - put it back together & should be ok.

Posted on Jun 21, 2011

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1 Answer

Fisher Paykel Intuitive Eco Washer IWL12 fault code 37

Pump Ohms to low will smell like burning enamal
The pump will need replacing,

Apr 06, 2013 | Fisher and Paykel Washing Machines

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Code 37 -


To my knowledge, Error Code 37 on a Fisher & Paykel machine refers to "drain fault" which could either mean that the drain valve will not open or that the drain pump will not run. The easiest user intervention that could be performed is to check for any blockage/clog at the drain filter, drain pipe, drain pump impeller and drain valve.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

Thank you for using FixYa.

Jul 16, 2008 | Fisher and Paykel Fisher Paykel Intuitive...

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We have a problem with our washing machine Intuitive Eco saying it has fault 37. What is that problem please

I believe that is a weter can't drain fault message. Have you checked to make sure your drain hose is not kinked, and that the drain is accepting water?

Feb 10, 2011 | Washing Machines

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My Fisher and Paykel Intuitive eco washer came up with a code:37 we have taken the pump off and the drain hose and blown through it and there is no blockage. When put onto deep rinse as recommended, it...

Fault Code 37 is "Pump Blocked Error" which means for some reason the machine did not drain properly. This can be due to a blockage in the pump such as a lint ball or wire from a bra that got down in the pump, perhaps a safety pin, etc. It also can be caused by objects that get past the pump but become caught inside the diverter valve, which is downstream from the pump. One other thing to be aware of, and this trips people up sometimes- a pump that is failing ELECTRICALLY can also cause the same error. If the pump is overheating and shutting down, the machine will not drain and the control will properly sense that there is still water in the tub. I've suggested in the past that this error be renamed "pump error" because the term "blocked" makes people look for an absolute condition. Since you have cleaned the pump, check the diverter valve for any obstructions.

Jan 06, 2011 | Fisher and Paykel Fisher Paykel Intuitive...

1 Answer

Error Code 37

I just had the same problem and I have worked out that the draining hose was blocked. just took the end off and hosed the obstruction back out the end. solved. I hope yours is as easy to fix.

Oct 16, 2010 | Fisher and Paykel Fisher Paykel Intuitive...

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We have a fisher and paykel intuitive eco, which says code 37,

Hi just read your posting.Now ERROR CODE 37 means PUMP BLOCK ERROR.Is your machine draining any of the water out of it?Please reply with additional information on the question and I am sure I can help you rectify this fault.Looking forward to your reply.

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replaced the water pump. It was failing intermitantly

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The drain pump is overheating. I suggest you do not try to use the machine until you replace the pump unit, failure to stop using the machine will result in the pump short circuiting and destroying the main control board!. Please go buy a new pump and fit it.

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