Question about HP Photosmart C6380 All-In-One InkJet Printer
1. Disconnect the power cord and USB from the printer and press and hold the power button down for 30 secs without anything connected to the printer. 2. Now connect the power cord only and turn it ON, make sure that the printer has sufficient ink in the cartridges, you may clean them and inside the printer with a lint free cloth. The printer will take some time to initialise. 3. Now we will reset the printer so follow the steps below. A. - Press and Hold the ?Print Photos? & ?Red Eye Removal? buttons. Release both buttons. Display should say ?Enter Special Key Combo? B. - Press and release in sequence ?Red Eye Removal?, ?Print Photos?, ?Red Eye Removal? 1. Press and release the right arrow button until the display says ?System Configuration Menu?. 2. Press and release the ?OK? button. 3. Display should say ?Support?. Use the Right arrow Key to look for "Reset Menu". 4. Press and release the ?OK? button. 5. Press the right arrow key to look for "Semi-Full Reset", press 'OK' 6. The printer will go off and will power on by itself, else wait for 20 seconds and power on the printer. Also check if Operating system is Windows XP, then Service Pack should be 2 or 3. Try reinstalling the main s/w driver and also upgrade the firmware from http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?lc=en&dlc=en&cc=us&product=3560280
Posted on Jul 14, 2010
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Posted on Jan 02, 2017
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