Question about Panasonic KX-T7431 Corded Phone

2 Answers

Panasonic KX-T7431: when someone calls in on CO:1 it works just fine. The light flashes on all the phones in the office and the phones all ring.. But when someone calls in on CO:3, the phones only blink the light for CO:3 and there is no ringing. How do i get all the phones to Ring for CO:3.. and automatically answer the call when i pickup the headset for CO:3 as well as with CO:1... Thanks!

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  • samlestr Jul 14, 2010

    Panasonic KX-T7431: when someone calls in on CO:1 it works just fine. The light flashes on all the phones in the office and the phones all ring.. But when someone calls in on CO:3, the phones only blink the light for CO:3 and there is no ringing. How do i get all the phones to Ring for CO:3.. and automatically answer the call when i pickup the headset for CO:3 as well as with CO:1... Thanks!

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Thanks for asking,here are some options you should try:this seem to be a problem with your office network, also it can be a problem with the phones. Especially if all are the same brand, but its not usual to see all phone malfunction at the same time but it can happen.In order to determine the problem take no option lightly please check the volume on the phones to see if they are turn down,you should also try connecting a phone that you know is working to the line in your office. If it work that would mean it is the phones are faulty but if it does not work this would mean the network is faulty.it can also be a speaker problem,to determine if it is a speaker problem please connect the phone to a known functioning line and try to receive a call if it does not ring its the and you cannot heard anything it can be a speaker problem. Please let me know the results. If you any questions please feel free to contact me.
Thank you

Posted on Jul 14, 2010

  • samlestr Jul 14, 2010

    well that is not the problem... see i know its something with the CO lines and all the phones are hte same. THe line does the exact same thing for each phone...

    as i said.. CO1 works great and fine.. but CO3 does not work at all..

    i think its possibly a way to setup co3 to ring to all extensions?

    im not sure how to do that... or it might be something else..

    regardless Co3 is not ringing to any extensions only the little red light flashes and the co1 works just fine..


  • Hilton Bristol Jul 14, 2010

    Thanks for the reply, the line to co3 seem to have a problem please click on the link below for information about troubleshooting the phone http://www2.panasonic.com/consumer-elect...


    please let me know if it work

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  • Contributor
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Welcome to Fixya
I hope by reading this Simple Guide Carefully you will get idea about product.You will also get a Solution for your Problem...
Save this Guide here...In this Instruction you can get Detailed information of Product...
Thanks for Contacting FixYa.......

Posted on Jul 14, 2010

  • samlestr Jul 14, 2010

    that doesnt help i cannot find it in there at all..

    basically can you walk me through .. how to setup ringing for CO:3 ....

    i mean when a call comes in on CO:1 it works JUSttt.. fine... and rings and flashes.. but i want to the same for CO:3 ... i have it setup as a button next to the CO:1 button and when a call comes in it flashes just fine... but it does not ring... also when the call comes i want to just pickup the handset and have it pickup the call not just flash...


  • shafi
    shafi Jul 15, 2010

    Sir,



    I assume your Volume button Shoud be in Mute /Low. So change it to High level to hear Ringer


    • Press MODE button Five times



    • Then you can See Ringer



    • Rotate the JOG DIAL in Desired direction to Increase Volume..

    Also Ringing Tone Selection for CO buttons:


    • Press PROGRAM Button

    • Dial 99

    • Press CO twice

    • Enter tone Type Number[1 to 8]

    • Press AUTO DIAL /STORE button

    • Press PROGRAM button



    You are Done...I hope you got it...Thanks for Connecting FixYa...

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