a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
DNS stands for Domain Name Service, and it helps in accessing various
websites on the Internet. An error regarding the DNS for any particular
website usually implies the lack of an active Internet connection. The
purpose of DNS is to simply translate the address that a user types on
the web browser from the human language into the computer language.
DNS is used to resolve names to numerical IP addresses, which is needed to route traffic onto the Internet. Whenever a URL is entered into the browser, the beginning part is the website's domain name.
One Website Not Working: try contacting other sites on the Internet to see if the DNS error is particular to one website. If only one site is not working, the problem rests with the one website.
Computer Not Connected: another item to check when a DNS error shows up is to see if the computer is on the local network. Check to see if the home or office router can be reached from the computer. If not, the DNS error is from the computer not being able to connect to the local office or home network.
Internet Connection Down: if no websites are working, it might be because the Internet connection is down due to a faulty cable/DNS modem or the ISP is down. Power off and on the modem. If the DNS errors still persist, contact the ISP.
DNS Errors: in the vast majority of cases, DNS errors have nothing to do with DNS. DNS errors are usually one of the first symptoms of internet or wireless connectivity issues.
Hope this helps; also keep in mind that your
feedback is important and I`ll appreciate your time and consideration if
you leave some testimonial comment about this answer.
Are you trying to log-in/sign-up on the Playstation Network, if so, the PSN is currently down due to "external intrusions". Sony is working around the clock to restore service to the PSN. Though there is no given timeframe, Sony said that the PSN should be back in a day or two.
This maintenance will eventually help improve the quality of PSN and improve its stability.
Else, there might be a problem with your connection settings if you are connected to the router but can't use the PS3's web browser. Try changing the DNS.
Go to Internet Settings > Automatic > DNS - Manual set this as your DNS 184.108.40.206
that is OpenDNS...in most cases it should work if you're encountering a DNS error.
Check for viruses and malware. If your other applications are accessing the internet, your router, modem, and internet connection is likely working properly. If possible, use another computer to verify that internet is working and narrow it down to a problem with your computer before making any modifications to your modem and router. You might also try opening a command prompt and pinging to verify your connection. Example: "ping google.com" and if you get replies, your modem and router are working, if you get "Request Timed Out," DNS is getting through, also meaning your internet is probably working, but being partially blocked, and if you get "Unknown Host," DNS (name to IP translation) service is not getting through, and it could be a problem with your router or ISP. This won't fix your problem, but it may help you narrow it down.
Try rebooting your router, there should be a button on the back...hold it down for 3 seconds the wait 5 seconds then turn i back on. Wait a couple of seconds before trying to connect again. If this doesn't work you might want to check what type of router you have and see if it allows other portable devices cuz some don't.
Has the computer ever stayed on long enough to connect to the internet?
Is there a wired computer working when attached to the router?
If not, if possible please try to connect the laptop wired to the router as a test and tell me if it works.
I am trying to determine if your router works with the internet before considering the wireless connection simplying the initial problem. Once the router works wired is time to try the wireless. Once the wireless works unsecured you may want to change the router and wireless adapter to secure the wireless network. So this can be a three step process.