Question about Canon MultiPASS MP390 All-In-One InkJet Printer
Please remove all cartridges and print head. Using a moist cloth clean the golden contacts on Print head as well as printer. DO NOT touch nozzle of cartridge. Dont insert the cartridge yet.
Please do this :
1. Remove the power cable from printer. Remove the USB cable that connects printer to computer (remove it from printer as well as computer's usb port)
2. Press the printer power button and keep pressed for 3 minutes then release
3. Now plug in the power cable and usb cable (connect printer to computer) and power on the printer.
Then plug in the Print head and cartridges.
You could download the manual from :-
It would have instructions to clean print head.
However, if that would not solve the problem, it confirms a damaged print head. You need to get it replaced. You could find a new one or a used ( in working condition ) on most of the auction sites like ebay.Unless, you need to send the unit for repair.
Let me know,if needed further assistance.
Hope i helped you.
Thanks for using ' Fixya ' and have a nice day!!
Posted on Jul 14, 2010
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Posted on Jan 02, 2017
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