Question about Canon MultiPASS MP390 All-In-One InkJet Printer

1 Answer

The alarm button is going off and blinking orange. The message says put in cartridge, but both cartridges are in.

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  • christab2 Jul 14, 2010

    I did all of that and it stll doesn't work, so I guess I need to replace the printer head. ughhh! I need to print right now!!!! At any rate, thanks a bunch!

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Hi,

Please remove all cartridges and print head. Using a moist cloth clean the golden contacts on Print head as well as printer. DO NOT touch nozzle of cartridge. Dont insert the cartridge yet.

Please do this :
1. Remove the power cable from printer. Remove the USB cable that connects printer to computer (remove it from printer as well as computer's usb port)
2. Press the printer power button and keep pressed for 3 minutes then release
3. Now plug in the power cable and usb cable (connect printer to computer) and power on the printer.

Then plug in the Print head and cartridges.

You could download the manual from :-

http://www.manualshark.org/m/canon-imageclass-mp390-set-up-guide-879/

It would have instructions to clean print head.

However, if that would not solve the problem, it confirms a damaged print head. You need to get it replaced. You could find a new one or a used ( in working condition ) on most of the auction sites like ebay.Unless, you need to send the unit for repair.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Jul 14, 2010

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Colour and black ink cartridge flashing orange


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How to fix error code 5200 on canon printer MP258? what is 5200 mean?


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E5 means cartridges error - to fix press the "stop\reset" button for 5-7 seconds and then release it.

You can also try this:

1) With the printer power turned off but connected to a power source, while pressing the Resume/Cancel button, press and hold the Power button.
(DO NOT release the buttons. The Power LED lights in green to indicate that a function is selectable.)

2) While holding the Power button, release the Resume/Cancel button. (DO NOT release the Power button.)

3) While holding the Power button, press the Resume/Cancel button 2 times, and then release both the Power and
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Both lights are blinking and will not print


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Arrow light and Power light keep blinking


take out all the cartridges and the papers..
unplugg the power cable from the printer..
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if doesnt slide or roll..press & hold the power button for 60 seconds and then try again..
clean the inner area of the cartridge slot and the copper contacts of the cartridge with a soft lint-free cloth..
close the back door...
dont put the cartridges..
connect the power cable and power on the printer...
Lights will blink..
Insert one cartridge in the respective slot and close the cartridge door and check if any light blinks..
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Printer Problem


This was not the sollution for my pinter..
My Magneta is half full and my error led is also blinking 15 times

I found this service manual for the IP4200 but this methode also doen not solve my error led..

Is their someone who has the sollution for this strange error?

1) With the printer power turned off, while pressing

the Resume/Cancel button, press and hold the Power
button. (DO NOT release the buttons. The Power LED
lights in green to indicate that a function is
selectable.)
2) While holding the Power button, release the
resume/Cancel button. (DO NOT release the Power
button.)
3) While holding the Power button, press the
Resume/Cancel button 2 times, and then release both

the Power and Resume/Cancel buttons. (Each time the

Resume/Cancel button is pressed, the Alarm and
Power
LEDs light alternately, Alarm in orange and Power
in
green, starting with Alarm LED.)
4) When the Power LED lights in green, press the
Resume/Cancel button the specified number of
time(s)
setting) (THEN HIT THE POWER BUTTON >AFTER THIS< TO SET).

Time(s) LED indication Function Remarks
0 times Green (Power) Power off When the print head is

not installed, the carriage returns and locks in the

home position capped.
1 time Orange (Alarm) Service test print .
2 times Green (Power) EEPROM information print
3 times Orange (Alarm) EEPROM initialization


>>>>>>>>THIS ONE
4 times Green (Power) Waste ink counter resetting<<<<<<<<<<<<


5 times Orange (Alarm) Destination settings After
entering the destination settings mode, press the
Resume/Cancel button the specified number of time(s)

to select the destination. For detail, see
"Destination settings procedures" below.
6 times Green (Power) Print head deep cleaning
(Cleaning of both black and color)
7 times Orange (Alarm) Reserved
8 times Green (Power) CD / DVD check pattern
9 times Orange (Alarm) CD / DVD print position
correction (horizontal: X direction)
10 times Green (Power) CD / DVD print position
correction (vertical: Y direction)
11 to 13 times Orange, Green, Orange(Alarm,
Power,Alarm) Return to the menu selection
14 times Green (Power) Left margin correction Not used

in servicing.
15 times Orange (Alarm) Return to the menu selection


Time(s) LED indication Destination CD / DVD print
0 times Green (Power) No change of the destination
1 time Orange (Alarm) Japan Supported
2 times Green (Power) Korea Not supported
3 times Orange (Alarm) US Not supported
4 times Green (Power) Europe Supported
5 times Orange (Alarm) Australia Supported

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