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Go to menu option and choose the option fax and set the parameter like auto receive or manual set the ring auto answer mode after certain ring. If it is in auto receiving mode it will receive the fax after the ring which you set. Make sure the phone wire which you insert in fax machine getting proper dial tone and getting out going calling facility. Have a nice day and do not forget to rate please...!
The scanner that scans the paper is likely dirty. Pull the cover with all the buttons toward you, and clean the glass that the paper slides by, preferably with a soft cotton cloth and some rubbing alcohol. Try to make a copy to see if the quality is improved
Check out the Easy Setup Instructions available here. If you can neither send nor receive faxes, you may not have the phone line connected to the correct port, see page 34 of the guide. Also check what receive mode the machine is set for. Pages 42 and 43 explain the different options and how to change the receive mode.
Clear NV RAM..... Unplug the Power Supply from the Printer.... Press and Hold the #5 button on the Printer and plug in the Power Supply....... Don Release the #5 button till the Printer turns on completely.... After releasing the #5 button........ Press the Menu button once Keep on Pressing the Right Navigation Key till u find an option saying Maintanence goto maintanenece and go to manufacturing and click on clear NV RAM..... Now as soon as the Printer is Restarted....... U will be able to send and recieve faxes..... Thanku.............