Question about AT&T 2.4 GHz 2255 Cordless Phone

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My mom lost her recorded message due to a power failure-didn't have battery back up on-the message was my dad's voice-he died 2 yrs ago- she would like to recover his message. Can she recover his message-the machine defaulted to the pre-recorded message -very generic

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Thanks for using FixYa. Even if a message is deleted due to power failure, it still remains in the back up and can be retrieved by contacting the service provider only. However, to avoid this type of issue it is always recommended to save all important messages till the memory is full. After that you can delete the un-wanted messages and keep the important ones. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Posted on Jul 14, 2010


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Posted on Jan 02, 2017


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My moms AT&T 1717 answering machine seems to have lost my dads greeting message. My dad passed away in january 2017 and it would mean a lot if there was a way to get it back. Thank you.

It depends where the msg greeting was stored. If on the answering machine (which got deleted) and another message written over it then it's loss. If no one re-entered a new message it's a long shot but possible the MFR could retrieve the old memory by hacking the internal memory. Though, with most of the 'Hackers' of this type are +60's so finding and paying(?) someone may be a bit hard.
I would suggest checking with people or family that called this machine and may have recorded the voice msg. You may have a video clip during a family event and the machine came on during the recording. My Mother-in-law just passed away last Tuesday. With all the family contacting my wife, I've been pulling them to the side to ask if they have pictures or vids that I could use for the funeral service program. My own mother passed in 2004 and I kept the contact/mailing list. We got a lot of pictures that time. Many of my mom when she was in High school. We always see our parents as 'old' people, and forget that they (Mom & Pop) were young at one time. There is another source of pictures, info, and possible vids if you check on facebook for distant relatives. I'm still looking for my Dad's father (my grandpa) whom died in 1926 here in Hawaii. But oddly I don't know where he is buried. Fortunately I did find His wife (my grandma) whom is coincidentally buried in Diamond Head cemetary where my other grand parents (Mom's side) is. You can also do a family tree search to find other relatives or siblings to your Dad. Though don't be surprised if you come across unknown relatives. Recently you just have to do a DNA test and the testing service may provide you with 'possible' relatives. Check his yearbook for 'special' messages left by High school contacts.
Aloha, ukeboy57

PS; on the off chance the machine used 'tape cassettes' then you may be in luck as several 'tapes' were used to change the messages or even recordings of people leaving messages. your Dad may have left a message on an old tape. Check his desk drawers for mini machine tapes. You may even find an old audio cassette or two. Good luck, good hunting!

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I bought the Philips LFH 9397 dictation system a long time ago, but have only just got round to turning it on for the first time. When I turned it on the words "Philips DPM 9370" flashed on the...

You mean to say you bought a $ 300.00 recorder and didn't take the batteries out during the long time storage?
Hopefully the batteries didn't leak all over the place.

Did you at least try to use new batteries? Two good AAAs can't be very expensive.

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1 Answer

I want to record the voice mail greeting to save it

Hi, I did the same thing last year when I lost dad. I tried several ways but this is what worked best. I used an Olympus audio recorder which connects to PC via USB. Hold recorder about 8" away from phone, record the message. Then transfer to PC. I then used Wavepad to clean up the message and triple the volume, then saved it as a WAV. Now I have it forever & it's very clear. Good luck, I know how important this is. If you need further clarification feel free to ask.
If this helps you plz rate it 'fixya' for me. Thank you kindly.

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Hi there
Try resetting the CMOS either by removing the battery from the motherboard for 20 mins and make sure the power cord is removed from the back of the machine. When you put the battery back you will have to set the time and date again

Good luck and kind regards

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I have had the chips become corrupt. It honestly has not happened much but It has happened. I have about 100 of these devices being used all day long, and I get about one per year. Try calling (800) 622-6372 for Olympus America. They have never helped me in this situation ( I feel I know more about the device than they do ) but it is worth a try.

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If you press the Greeting Check button and only the pre-recorded greeting plays back, The other greeting has been accidentally erased.

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Olymous Dig Voice Recorder WS-110
this might be useful to u.
the matter of registeration, it's sometime due to software or the outdated product. well if due to software, visit to above link and see what u did wrong. if this solve your problem then reply again.....
Best of Luck

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