Question about NorStar M7310 Corded Phone

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How do I change the outgoing message on the Norstar M7310??

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  • zututu12 Jul 14, 2010

    we need to change the outgoing greeting on our Norstar M7310. When we do Feature 983 it keeps saying "invalid password" no matter which one we try.

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  • Master
  • 2,047 Answers

On this device there are three likely types of messages which can be regarded as outgoing

To Leave a Message for Someone in Your Office:

- Press the Leave Message key
- Enter the mailbox number (extension number. of the person you want to leave a message for
- The display will show the name of the mailbox owner, press OK
- Leave message

To Change Your Personal Greeting:
- Press the Check Voicemail key or press the Feature button, then 981
- Enter your password
- Press the ADMIN softkey
- Press the GREET softkey
- Press the REC softkey
- Press the PRIME softkey
- Press the YES softkey
- At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording


To Record Your Alternate Greeting (Used when on vacation or out of the office:
- Press the Check Voicemail key or press the Feature button, then 981
- Enter your password
- Press the ADMIN softkey
- Press the GREET softkey
- Pres the REC softkey
- Press the ALT softkey
- Press the YES softkey
- At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
- You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
- Press the ChOOSE softkey
- Press ALT softkey
- Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
- When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting
Hope this was helpful to you?

Posted on Jul 14, 2010

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  • Master
  • 881 Answers

Hi,
Here's what you gotta do to change the personal greeting that your callers hear when you can't pick up the phone: 1. Press the Check Voicemail key or press the Feature button, then 981 2. Enter your password 3. Press the ADMIN softkey 4. Press the GREET softkey 5. Press the REC softkey 6. Press the PRIME softkey 7. Press the YES softkey 8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording

Posted on Jul 14, 2010

  • zututu12 Jul 14, 2010

    no,
    not my personal mailbox. we need to change the outgoing greeting for the whole system, i.e., the greeting that outside callers get from our mainline. thx.


  • zututu12 Jul 14, 2010

    can you help us with changing the main outgoing greeting?

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