Question about Samsung 26 Cu. Ft. Side-by-Side Refrigerator, RS267LA

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I have a Samsung side by side model RS267LASH refrigerator. The fan on the refrigerator side was making a weird noise for a few days and suddenly it stopped cooling. The freezer side stays cold. I removed the cover on the inside and discoverd the coils were a solid block of ice. I am in the process of defrosting. What can I do to keep this from happening again, and is it covered under waranty? It is just over three years old.

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Posted on Jan 02, 2017

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SOURCE: Refrigerator

Have looked at the schematics for this cabinet and am unsure as to the location of both defrost thermostats as unclear on drawings. The purpose of the defrost thermostat is to overide the heater and end the defrost cycle, once the temperature on the evaporator is high enough (normally around 0'C). If you have two then one will probably control the heaters going off and the other may well control the fan, for coming back on. I.E. once the defrost has ended the second sensor will tell the fan when the coil is cold enough to come on, this prevents heat being pushed into the main area after a defrost cycle. If you feel competent enough then I would bypass the heater thermostat temporarily and see if the heaters kick in. The other thing to check is that you have a resistance across the two ends of the defrost heater. In my experience the heater is the most likely to fail, the sensor sometimes fail and the timers rarely fail. The age of your cabinet would suggest the heaters. Please do not leave the sensor bypassed as it performs an essential role. Hope this helps.

Posted on Sep 05, 2007

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SOURCE: Refrigerator Defrost Troubleshooting

you cannot do this
just check the defrost heater and the bi metal, if they check good then the adaptive defrost control is bad

Posted on Apr 25, 2008

  • 5 Answers

SOURCE: loud noise from the freezer side

The problem is a buildup of ice on the plastic housing (the curved plastic bit) in the back of the freezer under the fixed shelf where the icetub goes. The fan behind this plastic housing is hitting the ice when the defrost comes on.

Unplug the fridge, unpack the freezer, remove the four screws in the back, take off the sheetmetal backing and let the fridge thaw. You can remove the plastic piece after a while and get the ice off (be careful not to remove the styrofoam insulation by going too quickly).

Reassemble and you're back in business, for a few months. I'm never buying Samsung again myself.

Posted on Sep 20, 2008

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SOURCE: Refrigerator warm and defrost heat sheath and coil frozen solid

check see if you have frost build up in freezer could be the heater or defrost thermostart or timer board call service

Posted on Apr 07, 2009

  • 5 Answers

SOURCE: Fridge not keeping cool RS267LASH

Hi Adshegern,

I think you have a fan problem. Your refrigerator mus have a bad fan or not working fan. I suggest you full out the refrigerator and open back lower cover. Two months ago, I have a problem like your. I fixed by replace a fan. You have to options to fix it.

Option 1. Check your refrigerator's fan with voltage. It think it should be 120VAC. If yes, you can buy a fan from electronics store (it cost about $12.00 to $17.00). they you remove the old fan and its motor out. Install the new fan in. Then you need to drill 4 holes to tie the fan. By doing this, you keep the fan running stable. The fan won't vibrate.

Option 2. You can go online to this website partstore.com and buy an exactly the one you need and replace the old one. It cost about $40.00.

Good luck

Posted on May 22, 2009

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Sounds like the fan unit is faouling with ice. The solution is to remove the whole of the contents and then the units inside at the rear. Defrost same and re assemble. Its not that hard if you remove the light difuser first and the two screws. Mark the difuser for top. Then ease out the unit and remove after taking out the electrical connections. They fit only one way. The lower unit has four screws. Two under covers. Easy to unclip. The ice seal may mean that it is not that easy to remove. Defrost both the units with a hairdryer or similar and clear insulation from the fan drain. Re assemble when clear and as dry as you can. The problem will come back so be aware that you have to repeat the procedure when the fan gives signs of fouling. Paul.

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1 Answer

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Hi Adshegern,

I think you have a fan problem. Your refrigerator mus have a bad fan or not working fan. I suggest you full out the refrigerator and open back lower cover. Two months ago, I have a problem like your. I fixed by replace a fan. You have to options to fix it.

Option 1. Check your refrigerator's fan with voltage. It think it should be 120VAC. If yes, you can buy a fan from electronics store (it cost about $12.00 to $17.00). they you remove the old fan and its motor out. Install the new fan in. Then you need to drill 4 holes to tie the fan. By doing this, you keep the fan running stable. The fan won't vibrate.

Option 2. You can go online to this website partstore.com and buy an exactly the one you need and replace the old one. It cost about $40.00.

Good luck

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1 Answer

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The problem is a buildup of ice on the plastic housing (the curved plastic bit) in the back of the freezer under the fixed shelf where the icetub goes. The fan behind this plastic housing is hitting the ice when the defrost comes on.

Unplug the fridge, unpack the freezer, remove the four screws in the back, take off the sheetmetal backing and let the fridge thaw. You can remove the plastic piece after a while and get the ice off (be careful not to remove the styrofoam insulation by going too quickly).

Reassemble and you're back in business, for a few months. I'm never buying Samsung again myself.

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Sounds like u need to replace fan motor

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