Question about AT&T EP5632 Phone

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AT&T EP5632 phone won't register or find base.

I have an AT&T EP5632 phone recently bought (within 2 months) and now they're not supporting it. The problem I'm having is with the handset that came with it. It made one call before a message started appearing "system busy." This went on for a few days, so I set the handset to it's default settings. Then, it never could find the base. It was always "searching for base." After no luck with AT&T, and following all the trouble shooting in the user manual to a "T", I reluctantly deregistered the phone to try and reregister it. Now it won't register. I've tried all that I know to do, and all I've found to try. Can you help?

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I had the same problem happen to me as well and I took the batteries out of all handsets, and unplugged the base for a few minutes. Then plugged in the base, reinstalled the batteries and it registered all handsets lickety-split. Hope this helps you.

Posted on Feb 11, 2011

  • Susan Zazas Feb 04, 2013

    Did not work for me. My cordless handsets both still say, "Searching for Base".

  • Susan Zazas Feb 04, 2013

    Didn't work for me. Any other ideas? (I left them all unplugged for at least 5 minutes.)

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Did the exact thing mentioned above. Batteries out of all phones, unplug base for a few minutes. Plug everything back in. Base found . Problem solved.

Posted on Mar 24, 2011

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Bought a used vtech 5.8 phone, charged the battery and now see message "not registered. I can not make calls... how do I register it?


I believe it is telling you it is not registered with the Base Unit. You did get the Base Unit with it didn't you, otherwise you have a paperweight.

If you do have a set then this is the answer

Tip 1 of 1
Step 1: Place the handset in the base or charger. If PRESS FIND HS 4 SEC ON BASE does not appear on the screen after a few seconds, lift up handset and recradle it in the base or charger.

Step 2: On the telephone base, press and hold FIND HANDSET for approximately four seconds. Release FIND HANDSET once the IN USE light comes on.

After a while, the handset will emit a series of tones, and the newly registered handset will be assigned the lowest extension number not previously assigned to another system handset when successfully registered. Repeat Steps 1 and 2 if the handset does not successfully register to the telephone base within two minutes.

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1 Answer

HandsetS #2 and #3 work properly. Handset #1 has a display screen with correct datet and time -- but no dial tone, How can I fix this?


This sounds like Handset #1 has lost its "registration" with
the base. De-registering & re-registering is often easy.

First, be sure the handset battery is well charged as a
weak battery will interfere with the registration process.
Then try this ( 'works for the D1680, D1481, & similar):

To deregister the handset:

1. Press and hold the [END] and [ # ] keys at the same time,
after a few seconds the display will say
"System Reset, Deregister Handset"
press [SELECT]
scroll to "Base Unavailable"
press [SELECT] (chirps) press [END]
display reads "Place in base..."

Next, to re-register the handset:

2. Set the handset into the base cradle and wait,
within ~30 seconds the handset should display
a "Handset #" and be good to go.

Good luck!
--------------

Nov 26, 2015 | Uniden DECT 6.0 Cordless Telephone...

1 Answer

Having problem connecting: handset out of range


This sounds like the handset has lost its "registration" with
the base. De-registering & re-registering is often easy.

First, be sure the handset battery is well charged as a
weak battery will interfere with the registration process.
Then try this ( 'works for the D1680, D1481, & similar):

To deregister the handset:

1. Press and hold the [END] and [ # ] keys at the same time,
after a few seconds the display will say
"System Reset, Deregister Handset"
press [SELECT]
scroll to "Base Unavailable"
press [SELECT] (chirps) press [END]
display reads "Place in base..."

Next, to re-register the handset:

2. Set the handset into the base cradle and wait,
within ~30 seconds the handset should display
a "Handset #" and be good to go...

Good luck!
--------------

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1 Answer

I have a vetch mod# CS6114 I checked the base unit and it gets power to charge phone but I can't get a dial tone. I even hooked up to another line and still won't work.


This sounds like a registration problem, the
handset must be de-registered from wherever
it thinks it is and then registered to your base.

=====================================
( I ). First, to de-register a cs6114 handset ---

0. Start by taking off the battery compartment cover.

1. press [menu]
2. scroll up/down to "Settings"
3. enter * 7 8 9 0 #
4. scroll from "Test Base" to "Test Handset", press [select]
4. scroll down to "next page", press [select]
5. scroll down to "Register Clear?", press [select]
6. display asks "Confirm?" or "Register Clear??",
press [select]
7. display reads "Ok" and chirps, press [ off ]

8. UNPLUG THE HANDSET BATTERY
(this is why the cover was off)

9. Wait ~30 seconds, re-connect the battery &
replace the cover

10. display reads "Not Registered"
===============================

( III.) To register the cs6114 handset to the base:

1. press [Find Handset] on the base and hold for
~4 sec until the "In Use" lamp lights.
2. press # on the handset and set the handset into
the handset cradle on the base
3. within 30 seconds or so, the handset will either
chirp and display "Handset Registered", then
"Handset #x" or it will say "Registration Failed".

NOTE: the battery must be well charged prior to the
registration process, a weak battery may cause a
"Registration Failed". Charge the battery for a
few hours and try the registration ( III ) again.

NOTE 2: Some cs6114 bases do not have the "In Use"
lamp indicator. To register the handset simply park it
displaying "Not Registered" in the base cradle and wait
for the registration to occur. Pressing # as above may
be required, maybe not.
===============================
Good luck !!

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1 Answer

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use the pager button, keep it pressed for about 15 seconds, and then use the register option from the phone, handset will pick up the signal. You may have to do this multiple times.

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Whole house ringing when cordless phone is used


try deleting all headsets using primary headset (marked with no.1): 4-base/8-deregister/default pin '0000' and register them again using each headset (3-headset/8-register/same pin). it worked for me.

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1 Answer

Programming old handsets to a new base


Cancel the old handsets registration at the previous base unit if desired.
For additional handsets, you must register each of them at the new base unit. Only one handset can be registered at a time. A handset will be assigned anextension number at registration.


Make sure the base unit and the other handsets are not being used. Program the same way as the extra handset you bought.

Registration must be completed within 1 minute.

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1 Answer

Vtech,5.8 3-phone w/digital recorder, model DS4122-3 None of the phones work they either say connecting or put back in the charger . these are only 2 months old?


To deregister ALL handsets:
Step 1: Press and hold FIND HANDSET on the main telephone base for 10 seconds.

Step 2: When the IN USE light starts to flash, release the FIND HANDSET button.

Step 3: Press and release FIND HANDSET again. The IN USE light will turn off and in a few seconds, all handsets will be de-registered.

Step 4: All handsets will show NOT REGISTERED.

To register a handset (register 1 handset at a time):
Step 1: Place the handset in the base unit or a charger that is connected to a power outlet. If PRESS FIND HNDST 4 SEC ON BASE does not appear on the screen after a few seconds, lift up handset and place in base or charger again.

Step 2: On the telephone base, press and hold FIND HANDSET for four seconds. Release FIND HANDSET once the IN USE light comes on.

After a while the handset will emit a series of tones, the newly registered handset will be assigned the lowest extension number not previously assigned to another system handset (1-4) when successfully registered. Repeat Steps 1 and 2 if the handset does not successfully register to the telephone base within two minutes.

REPEAT THE REGISTRATION PROCEDURE FOR EACH SYSTEM HANDSET.

Make sure the handsets are not receiving interference from other appliances, cell phones, etc.

IF deregistering does not work .. you will need to reset the entire system
Step 1: Disconnect the power to the telephone base.

Step 2: Disconnect the handset battery.

Step 3: Wait a few minutes and then reconnect the power to the telephone base.

Step 4: Reconnect the handset battery

Step 5: Wait about one minute for the handset to re-establish a link with the telephone base and then test the phone again.
You will need to set the time and date again after resetting the entire system.

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1 Answer

Model28112 series cordless phone multi phones 4 total


This does not sound good. If you have one working phone and you have swapped batteries around and still the same single phone works.... you know it's not the base unit, charger stands, power supplies or batteries. You have eliminated everything but the phone itself. Unfortunatley these low end cordless phones cannot be expected to last. 6 months is pretty bad but I'm not surprized. These sell for $30 each new and I bet a replacement battery is $20.

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Static and short range on handsets when base unit is cold This is a strange one: the base unit of my cordless phone (AT&T EP5632) has become very temperature sensitive in the last few months. The phone is about 3 years old, and when the weather is warm, i.e., room temperatures over about 75 degrees F, it works ok, but when the weather is cold, i.e., room temperature below 70, there is a lot of static on the line when using either handset. This static slowly disappears if the phone is used for a few minutes and after a 5-10 minute phone call, the line is clear and the range is good. The speakerphone on the base unit works fine all the time (perfectly clear), so it is not a problem with the line. The Bluetooth connection works pretty well too, though it does have a little of the same static sounds, just not so much as to be unusable like the handsets are in the morning. The handsets also have been suffering from a significantly reduced range over the last few months: they used to work across the yard in another building, but now they need to be 10 feet away to get a dial tone and at night they loose the connection to the base unit when on the charger upstairs. I have tried moving the base to another room, but this did not help, and in fact this seemed to make it worse for a while because the unit cooled off while it was unplugged. Any ideas how to fix this would be welcome. Since it's out of warranty and I'd even be willing to take it apart and resolder things if needed, but I can't seem to find any tech literature on the unit. Thanks so much for any help you can provide!

Feb 28, 2017 | AT&T EP5632 Phone

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