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I have a DELL MFP 3115CN and it faxed fine when i First Installed it. The Line rings but the fax doesnt pick up. Is there a way to fix the fax and test it??

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  • yan dikshteyn Jul 15, 2010

    Set all the rings to auto ans and 5 sec, couldnt find the default reset settings. I even disabled ecm correction mode in service mode. The line fax dials it send a fax signal and then it sounds like it faxing but it drops and dispays job failure. Thanks

  • yan dikshteyn Jul 15, 2010

    I get a dial tone, I tried a different line and the result are the same, the line is fine it gets a tone. The fax starts dials and gets a fax sigbal but it doesnt complete. I need some help from someone that knows this machine Dell 3115cn.

    Thanks

  • yan dikshteyn Jul 15, 2010

    awesome thanks ill tyr it

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Are you able to receive fax? If yes then Try this. go to printer settings then go to fax settings.In that select the option.Set as default.Once this option is selected all the settings will be set as per required.Then check out. For complete user manual of your Dell MFP please click on the link below http://www.scribd.com/doc/17927895/Dell-Multifunction-Color-Laser-Printer-3115cn-Users-Guide-Manual --------- For default fax settings check out page number 34. Thanks. keep updated for any more query.you can rate this solution and show your appreciation.

Posted on Jul 15, 2010

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  • Master
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Hello,

Check to see if the fax machine is properly connected to the telephone line and that there is a dial tone. This may be the cause of not being able to receive or send any faxes. Find out if the phone is giving you a dial tone. If not, call the phone company to send out a technician.
Examine the plug or chord to make sure that the fax machine is plugged in correctly. Test the fax machine by trying to send a test fax. If that does not work, plug the fax machine into another outlet. If you use a surge protector, make sure that it is on. If not, call the phone company to send out a technician.
Take care.

Posted on Jul 15, 2010

  • Sulaimon Jimoh Olayemi Jul 15, 2010

    Hello,

    Turn on the machine and pick up its telephone. If you don't hear a dial
    tone, check your phone cable to make sure it's secure. Then turn to the
    LCD screen and start programming your options. Since all machines are
    different, see the instructions in the owner's manual.


    Place your document in the fax machine. There should be an icon on the
    machine telling you if it goes face up or face down. Then dial the
    number and wait for confirmation.

    Take care.


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  • Master
  • 4,281 Answers

First make sure autoanswer is enable in fax.
For that press menu button of fax and enter in fax settings.
Then enable Auto answer then save settings then check.
if still not work then reset all settings to defaults then again enable auto answer and restart fax.
Let me know if you need further assistance.
thanks for using FixYa.

Posted on Jul 14, 2010

  • yan dikshteyn Jul 14, 2010

    Set all the rings to auto ans and 5 sec, couldnt find the default reset settings. I even disabled ecm correction mode in service mode. The line fax dials it send a fax signal and then it sounds like it faxing but it drops and dispays job failure. Thanks

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Posted on Jan 02, 2017

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