Question about Canon FAX L-120 Plain Paper Laser

1 Answer

Fax machine texts keep cancelling on fax it says problem with scan platform

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,219 Answers

Scan platform is located above paper cover. Its like long rectangle with wite stripe and scaner. In some cases it falls down and the documents from feeder cant came trough.
Push it up back, and should work.

If doesnt works, you have bad main pcb fault.

Posted on Jul 17, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Canon L120 - What does this error message mean?


Check Scan Platform, means:
The scanning platform is dirty, or not set into scanning position.

Solution
Clean the scanning area, or lift the scanning platform into place.

Nov 26, 2011 | Canon L120 Fax Laser Printer

1 Answer

Cant fax, getting a msg "check scan.platform" Thank you, Z


When you remove plastic cover, wich is above paper cass. you will be able to see long black plastic with white scanner section.In the midlle is handle.
You need to open and very vell close it - THIS IS SCANING PLATFORM.

If does not help you have problem with main pcb.

Jun 15, 2010 | Canon L120 Fax Laser Printer

1 Answer

Check scan platform


Above paper cover, there is scann platform. Put it back in up possition.

Jun 11, 2010 | Canon FAX L-120 Plain Paper Laser

1 Answer

Whats the scan platform


Scan platform in english is Were you shove the stuff to send ;) ie dirty feed roller, paper detect switch stuck or fragments of paper in original feeding paper path area or feeding stuff too thick or stiff, or if multi document issue it is the pad or roller that sits under the main feed roller...al this is nothiong to do with paper tray full of blanks it is the original feeler area on top..

Same error should occur doing local copy, check feed section/roller

Cheers hope that helps

Nov 19, 2009 | Canon FAX-L1000 Plain Paper Laser

1 Answer

SCan Platform


Lift the cover covering the recieving paper!If u look in here u will c a black handle with a greenish sticker on!Pull that down gently and push it up again untill it clips into place!Good Luck!

May 19, 2009 | Canon FAX-L1000 Plain Paper Laser

2 Answers

We have a canon i-sensys L 100 fax machine and it keeps coming up with the error Check scan Platform and we are unable to send faxes. How do we solve the problem.


Ok,Remove the papercover tray, if you look just above the paper tray you will see the scanner,close the scanner by pushing it upwards,and then your problem will be solved.

Mar 18, 2009 | Office Equipment & Supplies

1 Answer

The screen keeps on showing " memory full".


Hi,
I can advise you on the 'memory full' problem, mate.

If you get a MEMORY FULL message while scanning the first page of a fax, press Stop to cancel the scan. If you get a MEMORY FULL message while scanning in a subsequent page, you’ll have the option to press Start to transmit the pages scanned
so far, or to press Stop to cancel the operation. In this case, send the fax by the Manual Transmission.
Depending on your typical faxes, MEMORY FULL errors can occur frequently. If this happens, change the Memory Transmission setting back to OFF.
To do this:

Press Function/Set, 3, 9.
This should take you to MEMORY TX
and MEMORY TX: ON?
Then press either the left or the right arrow (< or >) to switch on or off, and press Function/Set.
For the next fax transmission only, press < or > to select
NEXT FAX ONLY and press Function/Set.

This will mean you don't add any more to the memory and may be able to send faxes. There is a possibility that you will only be able to fax using manual transmission, but at least you should be able to use the machine to fax at all!

I apologise if the jargon is confusing, just try to go through the process one step at a time and you should be fine.

Hope this helps :)

Chris (ziraffa)



Dec 21, 2008 | Brother IntelliFAX 560 Plain Paper Fax

2 Answers

OUTGOING FAX ERROR CODE: NG


Hi,
I can advise you on the 'memory full' problem, mate.

If you get a MEMORY FULL message while scanning the first page of a fax, press Stop to cancel the scan. If you get a MEMORY FULL message while scanning in a subsequent page, you’ll have the option to press Start to transmit the pages scanned
so far, or to press Stop to cancel the operation. In this case, send the fax by the Manual Transmission.
Depending on your typical faxes, MEMORY FULL errors can occur frequently. If this happens, change the Memory Transmission setting back to OFF.
To do this:

Press Function/Set, 3, 9.
This should take you to MEMORY TX
and MEMORY TX: ON?
Then press either the left or the right arrow (< or >) to switch on or off, and press Function/Set.
For the next fax transmission only, press < or > to select
NEXT FAX ONLY and press Function/Set.

This will mean you don't add any more to the memory and may be able to send faxes. There is a possibility that you will only be able to fax using manual transmission, but at least you should be able to use the machine to fax at all!

I apologise if the jargon is confusing, just try to go through the process one step at a time and you should be fine.

Hope this helps :)

Chris (ziraffa)

Dec 13, 2008 | Brother IntelliFAX 560 Plain Paper Fax

7 Answers

Coulnd't send a fax


I had the same problem and called canon helpline.

They said to unplug the machine from the mains, then take out the plastic guard where the paper tray is fitted. There is a lever just above the paper tray. Make sure that it is pressed up completely. Then reconnect to mains.

I tried it and it worked.

Dec 27, 2007 | Canon FAX-L1000 Plain Paper Laser

2 Answers

Caution check scan platform


you need to check the scanning platform that is above the paper tray. it may be loose. you will have to close it properly and hopefully it will start working.

regards,
kumar

Oct 15, 2007 | Canon FAX L-120 Plain Paper Laser

Not finding what you are looking for?
Canon FAX L-120 Plain Paper Laser Logo

90 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts

kakima

Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

1973 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...