Question about HP LaserJet 2840 Printer

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When initializing or beginning a print job we hear a grinding noise like gears slipping. Any suggestions?

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Hello Joan !
You need to be a little bit more specific next time, where does the noise is comming from ?
I would try turning the printer off, taking all supplies out ( cartridges and imaging drum)
Turn the printer back on and check if you still have the noise
Most of the times this kind of noises are related to a defective Toner cartridge, so if you dont hear the noises anymore after powercycling you can tell that the problem is one of those cartridges
Then you can install one by one to see which one is the one giving problems
Now, If you determine that the problem is not on one of the cartridges, then the problem may be related to a defective roller inside of the unit.
If the printer its still under warranty you can call hp tech support (1 800 334 51 44) or take the printer to a Local Hp Repair Center
This link can help you find one near you :

http://h20465.www2.hp.com/GPL/search.aspx?language_code=en&country_code=us&SearchType=SSP

You can contact me directly on : eliteprintersolutions@hp.com

Posted on Jul 14, 2010

Testimonial: "Excellent advice on trouble shooting a printer problem. We identified the problem within 5 minutes and arranged for a replacement part! Thank you!"

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1 Answer

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