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My computer seems to be infected by the Backdoor, Tidse virus. I have Norton/Symantec anti-virus. Every time I start up the computer, Symantec tells me that a restart is required. Then I restart & it happens all over again! (full message: Backdoor, Tidse?restart required ? partial, filename = NETBT.SYS, Risk type = file, Original location = C:/windows/system32/drives/, Status = infected, Action = risk was partially removed, restart required) Any ideas about what I can do to get rid of this pest? Thanks so much!

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  • Alun Cox Jul 14, 2010

    Give this a try, it shoud sort it out.http://www.raymond.cc/blog/archives/2008...

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Your best bet is to reimage the machine. Even if you get rid of the virus you also get rid of the file(s) it infected. That means those files are no longer available to run and they typically are critical system files. Viruses will hide and then repopulate if you don't completely format and put a clean image on the system. Because you probably don't want to loose all of your data you will want to back it up. Here is another problem because some of that data could be infected as well. I recommend removing the hard drive and use another computer that has a good anti-virus system, backing up your data to another device. Be sure to check your email files because they can bring a virus into your system. Chasing a virus can be frustrating and ultimately unsuccessful. Bite the bullet and give yourself a clean system.

Posted on Jul 14, 2010

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What is symantec antivirus??????????


Symantec/Norton AntiVirus (SAV for Windows, NAV for Mac OS X) is a virus protection program distributed by the Symantec Corporation, offering effective protection features, including infected file quarantine, online virus protection updates, and an automatic scheduler. SAV/NAV is designed to start running as soon as your computer's operating system starts. It runs in the background, checking all vulnerable files for possible infection by malevolent programs called viruses and worms. SAV/NAV does this by looking for the identifying signatures of these worms and viruses and comparing them to known viruses for which it has files. When it detects an infected file, it notifies you and manages the infection according to your preferences.

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System shuts down wen about to download anti virus software,y?


I think its due to the virus infection .

reset Internet explore and try to download and run Norton power eraser in safe mode

security.symantec.com/nbrt/npe.asp

Jul 27, 2010 | Symantec Norton AntiVirus 2008: Windows

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Anti-Virus paid for Norton says my Product Key is invalid


If it's expired it means you have to get a new one, most anti virus software are sold for a limited amount of time. Either way Norton is no good, I run Avast free edition and I never had any problems, you should get it too, and if you feel like having even better protection you can buy avast for life for only 65 CAD, which I bet is less than Norton.

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Vietcong game wont open,Backdoor Ranky keeps popping up.I know its not a virus,I am using win Xp home.Running ruddy awfull norton internet security 2008


It seems you have been infected by a trojan. This virus infects all versions of WIndows OS: It is considered a Low Risk Virus, but it needs to be removed immediately.



Backdoor.Ranky.Z allows unauthorized access on the infected pc by opeing a backdoor port.

Technical Name: Backdoor.Ranky.Z

Lets Remove the Virus:
  1. Disable your system Restore; this is to keep the virus from restoring itself to do this:
  • Right click on my computer
  • click on properties
  • select system restore tab
  • check "turn off system restore" uncheck "to turn on"
  • click Apply
  • click Yes when dialog box tell s you this will erase all restore points.
  • Press OK
2. Make sure your virus definitions are up to date.

3. Reboot your system in Safe Mode

4. Run a full/deep system scan & delete all infected files.

5. Delete/Modify any values added to theRegistry

how to edit registry

Delete this entry :

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run \"Advanced DHTML Enable" = "[PATH OF TROJAN EXECUTABLE]"

6. Exit registry editor and restart your PC.

7. Run a Full scan to make sure it is really gone.

Hope this helps (rate high if this helps)... Good luck! ^_^

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I think its a virus infection.. scan/clean your unit try to download malwarebytes and install it to your computer...

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i think you have a damage/corrupted anti-virus dll (navprod.dll) norton anti-virus.

if you cannot enter your OS normaly try entering via safemode....and uninstall your norton anti-virus.

let me know if this fixed it.

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