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When I connect my compact flash to my HP computer via a USB port I hear the dong from my computer saying it recognizes it and the light on the connection device lights up but when I go to my computer the icon for it is not there.

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  • epgaa88 Jul 15, 2010

    Helped me logically eliminate the problems to pinpoint the solution.

    Thanks again for you help!



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Hi. The "dong" sound tells you that a device was plugged in to your USB port. However, we need to identify thoroughly if the problem is your USB flash drive or the USB port itself. Have you tried plugging in the USB flash drive to other computer. Just to test if the compact flash is working. For your USB port, have you tried plugging in other USB device to your USB port just to test the port if it is working.

Posted on Jul 14, 2010

  • 2 more comments 
  • epgaa88 Jul 14, 2010

    I know my USB Port is working. I plugged in two other devices, one another camera card, and they both worked. The camera card that worked is a San Disc Memory Stick Pro, for an Olympus camera, the one that is not working is a San Disk Compact Flash for a Cannon. I did buy a new compact flash and blew off several shots & it still did not work. I just checked it on another computer and it did not work.

  • Archie Cruz
    Archie Cruz Jul 14, 2010

    I see. The problem here is the compact flash drive since you plugged it in with other computer and you are getting the same problem. Are you using like another device (adapter) where you insert the flash card for the computer to be able to read this flash card?

  • epgaa88 Jul 14, 2010

    Actually I fixed the problem. It was the card reader for the compact Flash slot. I bought a new one and it is working fine now. Thanks for your help

  • Archie Cruz
    Archie Cruz Jul 15, 2010

    You are most welcome and Good Job!



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HP Probook 6560b BIOS doesn't recognize working WD SATA HDD. I have verified that it works in another computer and two other SATA HDD's work in my Probook. I have a WD Black 500GB SATA HDD (model #WD5000BPKX) that was the Kubuntu OS drive in my old HP Probook 6550b and works flawlessly when I test it in my husband's HP DV2000, but the BIOS on my current HP Probook 6560b does not recognize it. Running a HD test within the BIOS returns no drive installed, however booting from Ubuntu 16.04 and 18.04 Live USB sticks shows the HDD in the OS's file manager and partition manager, and another (Seagate) SATA HDD works flawlessly in this laptop. I have restored the BIOS to defaults and the version showing within the BIOS - F08 - is newer than the one shown for Linux on HP's driver site. Are you aware of any incompatibility with this particular model of HDD? I have VirtualBox but no Windows computer, if it is advised to update the BIOS to the current F67 revision shown for Windows computers on the HP support site. EDIT: Solved. I had no access to a Windows computer, but figured for whatever reason the BIOS in a computer that shipped with a 500GB SATA HDD wasn't recognizing a 500GB SATA HDD. So I installed the original Windows Vista Basic on the older 320GB HDD, downloaded the current HP BIOS update for that OS (on my husband's Ubuntu computer, since of course Windows didn't recognize all of my hardware), copied it to the 320GB HDD, and installed it without a hitch. The Probook 6560b is now running under a fresh install of Kubuntu 18.04 on the 500GB SATA HDD that wasn't recongnized prior to that update. Maybe not the simplest way to resolve it, but at least it's fixed. Hope this helps someone else with an older laptop not recognizing their SATA HDD. :)

Aug 18, 2018 | HP Computers & Internet

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