Question about Acer Aspire 4315 Notebook

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The sound works fine except when you play dvds- it has no sound whatsoever

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This is very likely a codec problem. A codec is a software component used with video and audio players that translates the electronic media file into something that can be displayed. Most of the time, the video codec will be out of date and you'll hear the audio but not see any video. You've got the reverse problem, obviously.


Unfortunately, Microsoft does not make this easy. Even the latest download of codecs from Microsoft doesn't necessarily update the Windows Media Player to play any DVD. You will need to do a codec search and download the latest. Last time I checked, 'download.com' had them available (this is CNet's download website). Good luck!

Posted on Jul 19, 2010

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