Question about HP Officejet 6500 Wireless All-in-One InkJet Printer

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Ribbon torn Paper jammed and in trying to pull it ou I tore a black ribbon. Can I fix it myself and how do I order the part or where can I have it repaired.

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If In-warranty printer call 1-800-474-6836 for troubleshooting/diagnosis/replacement

or

Call
Parts & Store 564 800-227-8164, (Monday-Friday, 7:00am to 7:00pm CST.) to try ordering the part.

Posted on Jul 14, 2010

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Paper jam, paper is jammed below roller cannot reach


Please try this approach to release the paper jam.
  1. Remove the sheets of paper from the feeder.
  2. Open the printer cover and remove the cartridges.
  3. Check the cartridge area for any obstructions in the paper path. Carefully remove the paper jam. Avoid tearing it or leaving torn pieces as it could cause future paper jams.
  4. Close the printer cover.
  5. Re-brick your printer by pulling out the power supply - the black box where the power cord is plugged into. Re-plug after 30 seconds.
  6. When the printer turns on, reinsert the cartridges and load some paper. Try to print again to verify that the problem si fixed.

Sep 26, 2011 | Lexmark X6675 All-In-One InkJet Printer

2 Answers

Paper is jammed in my HP Photosmart C3180 All-in-One. Can't figure out how to open machine to remove paper.


Follow these steps to clear the jam from the product. Step one: Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray.
CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Remove any loose paper Do not pull jammed paper c01954290.gif c01961869.gif Step two: Clear the jam from the rear of the All-in-One Follow these steps to clear the paper jam from the rear of the product.
CAUTION: Never pull jammed paper from the front of the product. Pulling paper from inside the front cover can cause mechanical damage to the product. Always access and clear paper jams through the rear access door.
  1. With the product powered on, disconnect the power cord, USB cable, and Ethernet cable from the rear of the product.
  2. Press in the tab on the rear access door to release the door. Pull the door away from the product to remove it. Figure 1: Remove the rear access doorc00703963.gif
  3. To avoid tearing jammed paper, gently grab both edges of the jammed paper, and then pull with even pressure to remove.
  4. Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product.
    CAUTION: Make sure to remove any bits of torn paper from the rollers inside the product. If any torn pieces of paper remain inside the product, more jams are likely to occur. Figure 2: Check the product for bits of torn paperc01979299.gif
  5. While you have the rear access door removed, check the rollers with your fingers. Rollers should roll freely and feel springy. If rollers are missing or do not turn freely, buy a replacement rear access door. Click here to order a replacement part from HP .
  6. Reattach the rear access door. Gently push the door toward the product until it snaps into place.
Step three: Clear the jam from the front of the All-in-One
CAUTION: Carefully remove bits of torn or jammed paper from the front of the product. If you pull too hard on jammed paper, you might damage the print mechanism.
  1. Make sure that you disconnect the power cord from the rear of the product.
  2. Open the cartridge access door. Figure 3: Open the cartridge doorc00372271.gif
  3. Gently pull out any jammed bits or torn pieces of paper from the rollers inside the product.
    CAUTION: If the paper tears when you remove it from the rollers, check the rollers for torn pieces of paper that might remain inside the product. If pieces of paper remain in the product, more paper jams might occur.
  4. Close the cartridge access door.
  5. Reconnect the power cord to the rear of the product.
  6. Press the Power button (c01602202.gif ) to turn on the product.

Mar 13, 2011 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Paper jams too often and for no apparent reason. This time tore paper and therefore unable to unjam!


To clear the paper jams always follow the instructions from the manufacturer, here is the support page from Brother website.

Also, sometimes when I get paper torn inside, I use a pair of long-nose pliers to remove it, but be careful not to damage any parts inside the printer.

If the printer is jamming constantly then that means you have a hardware issue in there. Look carefully where is usually jamming and see if you have a clip that stops the paper or a roller that's not pulling the paper and try to fix it or replace the faulty part.

Dec 02, 2010 | Brother HL-2040 Laser Printer

3 Answers

How to fix paper jam! problem


Clear the paper jam Followthese steps in the order presented to clear the paper jam. Step one: Remove any loose paper: Remove any loose sheets of paper from the input tray and theoutput tray. Take note: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Step two: Clear the jam from therear of the product Take note : Never pull jammed paper from the front of the product. If you can pull it from the rear of the product or the tray, always try the rear first. Pulling paper from inside the front cover can cause mechanical damage to the product. 1. Pressthe Power button ( clip_image001.gif ) to turn off the product. 2. Disconnectthe USB cable from the rear of the product. 3. Disconnectthe power cord from the rear of the product. 4. Pressin the tab on the left side of the rear door to release the door. Remove thedoor by pulling it away from the HP All-in-One. Figure 1: Press the left side tab torelease the rear access door Gently remove any jammed paper orbits of torn paper from the rollers inside the product. Use both hands to pullout any whole sheets of paper to avoid tearing them. Take Note: Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more jams are likely to occur. Figure2: Remove scraps of paper Replacethe rear access door. Gently push the door forward until it snaps into place. Step three: Clear the jam from theautomatic document feeder (ADF) 1. Openthe cover of the ADF. Figure 3: Open the cover of the ADF 1. Gentlypull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the product. If you do not remove all the pieces of paper from the product, more paper jams are likely to occur. 2. Closethe cover of the ADF. Step four: Clear the jam from thefront of the product 1. Lookinside the product through the paper output tray to check if any loose or tornpaper is stuck in the rollers. 2. Gentlypull the paper out of the rollers. You must Remove paper from the front of the product as carefully as possible. If any torn pieces of paper remain inside the product, more paper jams are likely to occur, and this could damage the print mechanism. Use a flashlight to make sure that you find all traces of paper. 3. Reconnectthe power cord to the rear of the product. 4. Pressthe Power button (clip_image001.gif ) to turn on the product. Step five: Print a self-test report Printa self-test report. Please inform me if this help you with the paper jamproblem.

Nov 22, 2010 | HP J3680 Officejet All In One Printer

1 Answer

Printer jam . I cleared what I could get hold of. I tried a new sheet. There seems to still be an invisible jam. Where can I find instructions on how to open sections and clear it? Thanks,


when the paper gets stuck dont try pull it hardly... so go to the back of the printer there will be a black box kind of stuff with some rollers on it .... try to move the rollers slowly and pull ou the paper or if that does not help pull out the black box portion out of the printer and remove the paper .... hope this will help you

Apr 12, 2010 | Canon PIXMA MP510 All-In-One InkJet...

1 Answer

Paper jamed


Hi

Thanks for using FixYa. Perform the steps below in order to solve this incidence:
  1. Disconnect the power cord or power supply adaptor from the rear of the HP All-in-One product.
  2. Remove the paper pack remaining in the input tray.
WARNING - Do not try to remove the jammed paper sheet yet. Trying to clear a paper jam from the front of the device can damage the print mechanism. Always clear paper jams through the rear access door.
  1. Open the rear access door or the two-sided printing accessory.
  2. Gently pull the jammed paper sheet out of the rollers.
  3. If the paper tore when it was being removed from the rollers, check the rollers and wheels for torn pieces of paper that might remain inside the device. If not all the pieces of paper are removed from the device, paper jams are likely to occur again later.
  4. Replace the rear access door or the two-sided printing accessory.
  5. Restart the printer to continue the current job.
Please seee this link for more details--

HP Photosmart C5280 Paper jam error

Please do rate the solution and revert for further assistance.

Thanks
Rylee

Aug 14, 2009 | HP Photosmart C5280 InkJet Printer

1 Answer

Torn paper jam Brother mfc 440cn


I pull paper out to remove it too, no worries, who doesn't.
You may be able to open the back of the unit up and there are a few rollers there than can be manipulated. Make sure it's unplugged. Don't force too hard but a little push or pull wont hurt.
Try rolling all the rollers that are in reach to see if you find anything, and they may need to be cleaned a little (not with anything wet!) with your finger is fine...they collect paper dust. You can blow in any area to try and clear any other paper dust also.
Let me know if this helps.

Jan 26, 2009 | Brother MFC-440CN InkJet Printer

1 Answer

Torn paper in Printer


take it easy, use a forceps, or other kind of tweezer if necessary, needle nose pliers, trying to ease the tension among the rollers is not recommended.

Jul 19, 2008 | Kodak EASYSHARE 5300 All-In-One InkJet...

2 Answers

Cartridge jam


Thats usually the culprit most of the time.

Jun 15, 2008 | HP Photosmart C6180 All-In-One InkJet...

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