Question about Microsoft Windows? Vista Home Premium Edition Upgrade Version for PC (1 Computers) (66I-00021)

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Automatic shut down and slow boot up issues.

System will shut down by itself requiring re-boot. Also when starting up each day, requires multiple tries with verticle or horizontal bars appearing before successful booting up. When asked to diagnose resolutions to these problems by microsoft, there are no solutions ever found or identified. Have installed PC tools regkey screening with some improvement in boot up speed but still the start up and auto shut down issues persist. I use verizon security system since purchasing this PC 18 months ago. Problems started within first 6 months after purchase and have gotten worse over time.

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  • edandsuerauc Jul 14, 2010

    I will try and see what happens.

    Thanks, Ed

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  • Microsoft Master
  • 4,924 Answers

This is an issue with the ram memory ...take a look inside and if it has more than one units of RAM memory ..remove them one by one ..and leave only one at the time inside and see which one is making troubles...You will see that soon after you remove the issued one the booting will go on smooth ...You may try to reinstall windows in it ..but the booting trouble with strange lines and colors...and the sudden blue screen and shut down is a clear sign that some of your Ram memory is issued...Also try just to remove and place it back if it is only one bar ...and remove the Bios battery for a few sec to reset it ...After that will ask to go to bios set-up and set the clock again and the date ..but this can be done much easier from windows...You just go to bios when asks and press F10 to save the settings like they are ..and after you boot set the time from the task bar ..do not forget the date cause a wrong date will give you troubles with the other programs ...and the browser's..license..and such ..

Posted on Jul 14, 2010

  • 1 more comment 
  • edandsuerauc Jul 14, 2010

    I don't know how to do what you are asking, my system has 3 GB of RAM and is a 32 bit OS. What other ? may you have for me?



    Ed

  • Catalin Turcu
    Catalin Turcu Jul 14, 2010

    This thing is really from ram memory ..cause no windows related issue can interfere with the booting ..Until you boot in windows and you see the welcome screen windows has nothing to do with the rest ...so it is really a hardware problem and you should ask a friend to open the computer and see which ram unit is to blame ...Just explain him like I said to remove one by one the Ram units and see which one is to blame ...I can link you to a movie to see how to handle the Ram units cause it is nothing fancy ...Its just a long board that fits into a slot ..and it has some safety devices at the ends....All you have to do is to open the side cover ...(left one) ...and take them out one by one ...The only issue is not to touch them but only on the ends due to the static electricity that may damage them ...
    Here is the link..
    http://www.youtube.com/watch?v=3B9ff9ei7...


  • Catalin Turcu
    Catalin Turcu Jul 15, 2010

    Let me a comment here if you need further guidance...and do not be too adventurous ...

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My computer came up with a blue screen that said system error said something about a physical memory dump and that it is shutting down the computer to keep me from losing my files, that was all I got from...


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check it issue will be fix,otherwise there was a problem with OS.
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1 Answer

Shuts down by itself


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When i on the system, the fan is not rolling, sometime when on and boot upto the the window evironment, its shut itself down. what could be the possible problem with them


Please Check CPU making any noise or not.

remove the CPU side door and check Fan is rotating on Processor if not it may not rotate due to heavy dust inside. ( clean it and refix it)

Check SMPS Fan is rotating or not..

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If both fans are working...Just Open BIOS window by press DEL button continuosly while startup and wait for 2 to 3 minutes If the computer shuts down Itself in BIOS Window also then we can confirm issue with Hardware.

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While Turn ON the system press F8 to enter in Safe Mode.

Open command prompt by clicking on

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2.If boot file got corrupted this issue may occur.

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Open Command prompt in Computer


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Clarifications required:

Please let me know are you getting any error while restarting computer. While Startup Windows XP does it opening any programs automatically or not?


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