Question about Whirlpool Duet GHW9150P Front Load Washer

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F21 code I have pulled the front panel and cleaned the filter. After putting it back together, it runs but still throws up the F21 code. What should I do now?

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Did you check the hose that runs from the bottom of the wash tub to the inlet side of the pump? Debris and small articles of clothing such as socks or under garments can become lodged in this area as well causing the drain cycle to fail.

If these preliminary measures do not correct your problem, you may have to replace the drain pump. It does not take much to damage the pump impeller or motor. Since the error code is generated if the drain cycle exceeds 8 minutes, if the pump is damaged and can't pump at the required volume, the error code will continue to appear until the pump is replaced. If the pump requires replacement, the following link explains how:

http://www.fixya.com/support/r3574350-replacing_the_drain_pump_in_a_front_load

These are very simple repairs that you can perform yourself without the assistance of a repairman.

If the washer door remains locked and you still cannot open it, there is a manual release you can use to retrieve items left in the wash tub. The following link explains:

http://www.fixya.com/support/r3576511-door_jam_on_kenmore_elite_and_whirlpool_


If the wash tub is full of water, you may want to use a wet/dry shop vac to pull a vacuum on the drain line and drain the wash tub. This will minimize any potential mess you may have to clean up.



NOTE: For future reference, the error codes are not listed in the owner's manual. For an explanation of all the error codes, each one of these washers comes with a technical data sheet inside.

To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front feet of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.

The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it to troubleshoot this error code.

Read through the information provided and if you have questions, please post back and let me know. I hope you find this information helpful.

Posted on Jul 14, 2010

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1 Answer

Washer wont drain He5t code f21


Hello Tina, welcome to FixYa.

This is a general remedy for the F21 error on most Whirlpool made front-load machines, such as Whirlpool, Kenmore, Maytag, Amana etc.

For a more detailed explanation follow the link to my blog provided here.

http://fixedappliance.blogspot.com/2011/11/whirlpoolkenmoremaytag-more-f02f21-sd.html

**Turn off the breaker at the service panel or unplug the washer from the wall socket...safety first**

1) locate the screws in front at the very bottom of the panel below the door and pull the panel down and forward until it is off. They will be either 1/4" hex head or #20 torx head screws.

2) You will immediately see the drain pump in front of you with a large removable filter. ( **see image below...this is were a wet-dry shop vac and towels come in handy, also the use of the removed panel as a catch pan is beneficial...but you may still get wet )

b3f3b21.jpg

3) Turn it counter-clockwise should allow you to remove it and inspect it and clean it out. Make a good thorough inspection inside the pump as well not just the removable filter.

4) Re-insert the filter and before placing the panel back run a test rinse/drain cycle to inspect for leaks and to verify the unit drains and spins now.

( If the problem still exist`s the Sd or "F2" or "F21" will re-appear. If so you`ll need to check the hose/rubber bellows from pump to tub...back-flow ball...for other obstructions ).

5) If all appears OK after your efforts, well your efforts paid off...pat yourself on the back. You just saved yourself potentially a couple hundred bucks !

Now You should be good to go. Re-attach the lower panel and you`re back in business.

**NOTE: if this still fails to remedy the Sd, F2, F21 or if it returns immediately during the next drain you may require a pump unfortunately...part # 280187 available at "searspartsdirect.com" "repairclinic.com" etc.

**This however can also be caused by the back-flow ball inside the bellows which connects the tub to the pump. There is a large clamp which secures it to the tub, but if you remove it to clean out all the dirt built up inside, make sure you get it good and secure when putting it back.**

b0ac102.jpg 02d1e9d.jpg

Thanks for choosing FixYa. Please take a moment to rate the solution provided for you here today. Good luck.

Regards,

Macmarkus :)

Nov 28, 2011 | Kenmore Elite HE5t Washer

1 Answer

What's F-21


This error code F21 signifies a drain problem and usually caused by a blocked drain filter. Check to make sure that the drain hose is free from obstructions then remove the three screws securing the bottom front panel to the cabinet then pull the panel down and off the cabinet. You may prop up the bottom front edge of the machine with a 4X4 block of wood or cushion the top rear edge and lean it against the wall for easy access and removal of the screws.

Once the bottom front panel is off, you'll find the drain filter knob. Turn the knob counterclockwise to remove and clean the filter. You may need to lay a towel under the filter to catch residual water before removing it. Manually drain the water, by gravity, from the tub if significant amount of water is still present by placing the end of the drain hose as low as possible into a basin or bucket.

Click on the link below if cleaning the drain filter doesn't solve the problem.

Troubleshooting Error Code F02/F21 on Kenmore Elite and Whirlpool Duet Front Load Washers

Jun 20, 2011 | Whirlpool WFW8300SW

2 Answers

The washe is flashing F-21.


Hello & Welcome to FixYa

F21 error is displayed when the washer is unable to drain, press PAUSE/CANCEL button twice to clear the display. After this please check the drain hose and drain pump filter for any blockages and make sure it is not clogged with foreign particles. You can also check the drain pump to verify that its working. Please get back to me if you have any other questions.

Kevin

Mar 12, 2011 | Whirlpool AWM9000 Front Load Washer

1 Answer

Front load he3 kenmore, control panel had an F now is locked up! Have unplugged for 30 min. no change


Hello,
I just experienced a similar problem, getting an F21 error and 5d.
F21 error was a clogged drain. Unplug firest, then remove the lower front panel (it may be from the back panel) and look for a drain valve. unscrew and clean out good. I found approx $6 in change, keys, bobby pins, hair clips, etc. then put all back together and run a cycle empty. Save myself $250 I dont have and did it myself. This website is wonderful.
Denise

Dec 17, 2010 | Kenmore Front Load Washer

1 Answer

F21 clogged line on a new Duet Sport less than a year old???


Hi, regarding the F21 Error on the Front End Whirlpool Duet, I was able to resolve the problem with the instructions from here, just want to stress cleaning out the filter by removing the front panel. Very easy and the error code is now gone. (screws are underneath front panel at bottom, remove stacker drawer for easy access, remove screws, pull panel off, remove the filter cap, turn to the left and pull out-that's where you will locate the clog.

Oct 02, 2010 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

F21 Code on my frontload washing machine


Hello,

Welcome to FixYa.

The "F21" on your model of washer indicates the machine has detected a fault or obstruction in the drain process.

Chances are the pump is being obstructed by debris or some other foreign object as opposed to being faulty, although that can`t be ruled out...yet.

Here`s how to check it and clean it...

**Turn off the breaker at the service panel or unplug the washer from the wall socket...safety first**

1) locate the screws in front at the very bottom of the panel below the door and pull the panel down and forward until it is off. They will be either 1/4" hex head or #20 torx head screws.

2) You will immediately see the drain pump in front of you with a large removable filter. ( **see image below...this is were a wet-dry shop vac and towels come in handy, also the use of the removed panel as a catch pan is beneficial...but you may still get wet )
b3f3b21.jpg
3) Turn it counter-clockwise should allow you to remove it and inspect it and clean it out. Make a good thorough inspection inside the pump as well not just the removable filter.

4) Re-insert the filter and before placing the panel back run a test rinse/drain cycle to inspect for leaks and to verify the unit drains and spins now.

( If the problem still exist`s the "F21" will re-appear. If so you`ll need to check the drain hose, hose from pump to tub...back-flow ball...for other obstructions ).

5) If all appears OK after your efforts, well your efforts paid off...pat yourself on the back. You just saved yourself potentially a hundred bucks !

Now You should be good to go. Re-attach the lower panel and you`re back in business.

**NOTE: if this still fails to remedy the F21 or if it returns immediately during the next drain you may require a pump unfortunately...part # 280187 available at "searspartsdirect.com" "repairclinic.com" etc.


**This however can also be caused by the back-flow ball inside the bellows which connects the tub to the pump. There is a large clamp which secures it to the tub, but if you remove it to clean out all the dirt built up inside, make sure you get it good and secure when putting it back.**
b0ac102.jpg 02d1e9d.jpg
Let me know how it goes and if you require further assistance.

Thanks for choosing FixYa. Please take a moment to rate the solution provided for you here today.

Good luck.

macmarkus :)

Sep 02, 2010 | Kenmore Elite 45986 Front Load Washer

1 Answer

My front load whirlpool duet keeps giving the code F21 after the wash cycle...what do i do?


Hello,

Welcome to FixYa.

The "F21" on your model of washer indicates the machine has detected a fault or obstruction in the drain process.

Chances are the pump is being obstructed by debris or some other foreign object as opposed to being faulty, although that can`t be ruled out...yet.

Here`s how to check it and clean it...

**Turn off the breaker at the service panel or unplug the washer from the wall socket...safety first**

1) locate the screws in front at the very bottom of the panel below the door and pull the panel down and forward until it is off. They will be either 1/4" hex head or #20 torx head screws.

2) You will immediately see the drain pump in front of you with a large removable filter. ( **see image below...this is were a wet-dry shop vac and towels come in handy, also the use of the removed panel as a catch pan is beneficial...but you may still get wet )
b3f3b21.jpg



3) Turn it counter-clockwise should allow you to remove it and inspect it and clean it out. Make a good thorough inspection inside the pump as well not just the removable filter.

4) Re-insert the filter and before placing the panel back run a test rinse/drain cycle to inspect for leaks and to verify the unit drains and spins now.

( If the problem still exist`s the "F21" will re-appear. If so you`ll need to check the drain hose, hose from pump to tub...back-flow ball...for other obstructions ).

5) If all appears OK after your efforts, well your efforts paid off...pat yourself on the back. You just saved yourself potentially a hundred bucks !

Now You should be good to go. Re-attach the lower panel and you`re back in business.

**NOTE: if this still fails to remedy the F21 or if it returns immediately during the next drain you may require a pump unfortunately...part # 280187 available at "searspartsdirect.com" "repairclinic.com" etc.


**This however can also be caused by the back-flow ball inside the bellows which connects the tub to the pump. There is a large clamp which secures it to the tub, but if you remove it to clean out all the dirt built up inside, make sure you get it good and secure when putting it back.**


Let me know how it goes and if you require further assistance.

Thanks for choosing FixYa. Please take a moment to rate the solution provided for you here today.

Good luck.

macmarkus :)

Sep 01, 2010 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

How to open front of kenmore dryer to clean out lint


next time send model number, unplug the dryer,if the filter is on top remove the filter and the two phillips screws in front of the filter on the top cover,go to the front and with a screw driver pop the top up,there is a clip one on each side around two inches from each side just pop up the top,use the screw driver and slide it in between the plastic piece of the wire connector and pull apart the door switch harness on the right side,it's hard to just pull it apart,now you'll find a 5/16 inch screw one on each side around 4 inches from the top,take them out and pull the front panel up one side at a time,vac out the front of dryer,if you have a shop vac blow off the motor,alot of lint gets stuck in the motor,put that back together but don't put back the 2 screws on top,now slide out the dryer,remove the vent line and take off the back panel,on the left side you'll see the duct that the filter slides into,take out the 4 screws that hold it in and remove it and clean it out,put it back together,if the vent line is a long run from the dryer to the outside vent i use a leaf blower to blow out the vent line,check the outside to make sure nothing is blocking that,stick your hand in there or a brush and clean out the opening if it needs it.
if the filter is on the inside,remove the bottom panel,remove the lint filter,take off the duct that the filter slides into and clean it out,if you have a shop vac blow all the lint from the back forward so you don't have to remove the drum to clean it,again blow out the vent line if it's a long run.do this once a year so you don't have a fire and the dryer will run like it should and parts will last longer,good luck

Mar 26, 2010 | Kenmore Dryers

1 Answer

I am getting a F21 message and the washer does not seem to complete the spin cycle.


Unplug power cord. Take off the front panel (3ea -1/4"hex headscrews on bottom of panel). Get a shallow pan to catch the water and slowly unscrew the pump filter until the water fills up the pan. Repeat until all water is out of the washer tub. Unscrew filter and clean out foreign objects. Put all back together and run rinse spin cycle. If it works, cool...If not you will have to replace the pump.

Dec 26, 2009 | Kenmore HE2 Plus Front Load Washer

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