Question about FrancisFrancis! X5 Espresso Machine

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Francis!Francis! X5 leaking water from steam wand

I have an Francis!Francis! X5 which leaks hot water through the steam wand even when the control knob is fully tightened. Is this something I can fix at home? Illy wants $150 for a flat rate repair.....

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  • Glenn Sanchez Oct 22, 2010

    Did you find a solution to this? I'd be interested to know as well.
    I took out the steam control stem and the rubber washer looked ok. Maybe needs a thicker one to stop the water from coming out?

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Try descaling it.

Posted on Jan 30, 2011

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The wand can leak if the rocker switch is not in the UP position.

In MIDDLE position it will try to deliver hot water.

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The thermoblock in this unit is actually a 3-way valve, of which two positions route water from the boiler directly to the wand. The 3rd position (UP) routes hot water (but not steam) from the boiler to the group head.

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1) The coffee you are using may not be ground finely enough to provide a proper extraction time, resulting in water rushing through the ground coffee much too quickly. Think of it like water running through a handful of pebbles as opposed to a handful of sand. You want "sandier" coffee.

2) Your gasket (the rubber part that seals the portafilter to the group head) may be worn/damaged and is leaking water when you are brewing. Attempt to contact FF! or Saeco to secure a replacement gasket. When you are not using the machine, don't tighten the portafilter all the way in to the head, either leave it completely disengaged or only loosely attached. This saves wear on the gasket.

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Pour in a solution of 50% distilled white vinegar and 50 % water. Set the steam wand knob to a water setting, and run the solution through there. I would suggest letting a small amount of the vinegar/water solution drip out, then cut the machine off for about 20 minutes - allowing the vinegar to thoroughly soak and decalcify the insides. After 20 minutes, let the remaining vinegar/water pour through.

If the problem persists, Francis Franic is now owned by illy - 1-877-469-4559
-Tha Mp3 doctor

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Something is stuck inside the wand. Get a small pice of wire or small paperclip and inset and try to clear the blockage

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