Question about Vtech 5.8GHz Cordless Phone with Digital Answering System

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We lost power. now I have a solid A. phone will not take incoming calls. I tried to unplug it still no use

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  • sndmn17 Jul 14, 2010

    I tried would not accept **

  • sndmn17 Jul 14, 2010

    still does not work still has solid A

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2 Answers

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At this juncture I would ask you to follow the procedure mentioned below. It will fix the issue. In any case the procedure is not meant for your phone then kindly do let me know the model and make.take the handset out of the base, and any spare battery inside the base. Press (**335782) on the base to de-register all of the handsets at one time, then register the handsets again.
It didn't work. So I called tech support. Turns out they forgot a step in the directions they emailed me. You have to be in a certain menu for the reset code to have any effect. Here are more complete directions:
Remove the spare battery (if any) and handsets from the base station.
Navigate in the menus to the "base settings". Your screen should say "ringer volume, ringer melody, keypad tone, tone/pulse, ..."
Punch in the reset code (including the stars): **335782
Wait for the phone to restart itself (about 5 seconds).
Re-register all of your handsets.

Posted on Jul 14, 2010

  • sndmn17 Jul 14, 2010

    Model L # IA5854 SN CY454892237



    vtech 5.8 single handset

  • Aruna Singh
    Aruna Singh Jul 14, 2010

    Have you removed it from the base and the batteries. Remove it from the base and also batteries and keep it like that for 15 minutes and then install again.

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  • Master
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Hi.
Hi.


Simply unplugging power is not enough, you have to reset and re-sync the whole system, this is done restetting and synching back the handsets to cradles.

  1. Disconnect all base-units power cords.
  2. Disconnecphone cable.
  3. Remove batteries from all handsets in the system.
  4. Wait ten minutes.
  5. Connect back phone cable first.
  6. Put batteries back in handsets.
  7. Place handsets on cradles.
  8. Connect the cradle power adapters to main socket.

The system will reset and hadsets will synchronize to respective base units.

If that does not work, one of the base units may have been damaged by power surge. In that case contact VTech at the number listed on owners manual.

Regards.

Ginko.

Posted on Jul 14, 2010

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The phone system (cpu, Brains, Switch) is set for auto answer on your Ext. Either power was lost, programming changed or something along those lines. It is global, so if a call "rings" @ your phone, (any call) you can just lift the receiver and speak.

 

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Or jus unplug the phone system and wait 1 minute before plugging it back in,  that will reset the system kind of like rebooting windows and forcing it to re - load the system.

 

Good luck, let me know.

 

 

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