Question about Sony Handycam DCR-PC1000 Mini DV Digital Camcorder

1 Answer

Tape will not load; Error code 31:23

I cannot use a cassette to record or playback video. When I attempt to load the cassette, I hear the hum and whirr as if the cassette were loading correctly. However, the camcorder beeps and "C31:23" flashes on the screen. When I remove the cassette, the tape has been pulled out of the cassette, so that I have to wind it back into the cassette.

Has anyone else experienced this problem?

Does anyone know how to fix it?

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 41 Answers

You may try the following troubleshooting steps:
Remove the battery of the Camcorder for one minute and re-insert the battery to check whether it works.
You may try resetting the Camcorder by pressing the RESET button located on it.
You may also check whether the issue occurs for all the tapes.
If the issue occurs with all the Tapes then it seems that internal parts of the Camcorder are malfunctioning.
Hence, the Camcorder requires service.


Posted on Jul 14, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a VCR Panasonic NV - FJ623 and when I insert a video cassette into it for playback or recording purposes,it always ejects the video cassette.Can you help, please?


I'ts likely that the record sensor that pushes on the tab on the tape is bent or broken. Making the VCR think you are trying to record on to a protected tape.

Oct 22, 2011 | Panasonic NV-FJ620 VHS/S-VHS playback VCR

1 Answer

Technics M14 cassette deck has hum. Bought used and had hum but I got it to go away by switching the tape select dial to metal,etc. but hum came back later. I'm thinking ground or a wire to that switch. ...


If the hum is audible without monitoring a tape playback it has nothing to do with the oxide formulation or any aspect of the media.

Determine the conditions present whenever the hum is present:

Player just turned ON?
Tape deck Playing or Paused?
Tape deck Recording or Paused?
"Tape" selected at the receiver?
Any source selected?

What switch are you referring to? You could have a floating ground or shield through a Tape Monitor or other control. Audio cables between the Deck and the receiver could be faulty or require reseating with a twisting motiuon to remove oxide build-up.

Hum can enter any unshielded cable running near any motor, magnetic field or some light sources. Sometimes simply reversing the polarity of an AC power cord will cure it.

Feb 02, 2011 | Yamaha KX-393 Cassette Deck Dual Cassette...

1 Answer

I have inserted a new cassette in my handycam but having lots of shoots yesterday , am unable to playback a single.... it shows as if the cassette is totally blank, i even tried my previous recorded...


Hello. First, try placing the cassette into another known-good camcorder to verify that you actually recorded something on the tape! Next, use a good quality head cleaner--the type that uses a small amount of liquid. There is a small chance that the heads in the rotating drum are very dirty and preventing video information transfer.There are 2 video information sources in a camcorder. The CCD, in record mode, sends video information to a rotating drum which transfers it to the tape that is wound around it. This image is visible in the viewfinder and on the lcd screen. In playback mode, the rotating drum simply picks up the information off the magnetic tape. It is entirely possible that damaged circuitry is blocking video info to the drum and preventing it from being transferred to the tape. Additionally, when trying to play back a pre-recorded tape, the information might be blocked by the same damaged circuitry so you don't see anything--yet you know it's there. You'll see everything live in the viewfinder and on the lcd screen because that comes directly off the CCD chip. If the tape HAS your video on it, then there is a playback circuit problem only. I'm surprised you didn't see any error codes in the display. In either case, you will HAVE to send the unit in for repair. Send it to a repair facility directly--a retail store will add considerable cost to your bill needlessly.--- Hope I helped you.---Rick

P.S. I have the DCR-TRV530 and love it! They are good units and Sony has an excellent repair history.

Oct 03, 2009 | Sony Handycam DCR-TRV460 Digital Camcorder

1 Answer

I have a blue screen during playback mode on my Sony DCR-HC32. I am not able to see anything I recorded. What should I do?


Follow this procedure to troubleshoot if a blue screen is displayed when attempting to playback video from the camcorder.
  1. Stop the tape.
  2. Ensure the tape has been rewound to the beginning of the video recording.
  3. Play the tape.
  4. If the issue is not resolved, stop the tape and remove it from the camcorder.
  5. Clean the video heads of the camcorder using a dry head cleaning cassette.IMPORTANT: Follow the instructions for use provided with the head cleaning cassette. It may be necessary to use the head cleaning cassette more than once per session.
  6. Reinsert the tape into the camcorder.
  7. Play the tape.
  8. If the issue is not resolved, stop the tape and remove it from the camcorder.
  9. Insert a different tape with video footage into the camcorder.
  10. Ensure the tape has been rewound to the beginning of the video recording.
  11. Play the tape.

Aug 06, 2009 | Sony Handycam DCR-HC32 Mini DV Digital...

1 Answer

I have a Stereo Double Cassette Deck; Pioneer CT-W404R. I've set the REV MODE switch; I've pressed the record button; I press playback and the tape for recording begins moving, but not the other tape. If I...


I was following instructions for "Recording." On the next page were instructions for "Tape Copying," though the first page began with, "Load a tape for recording in Deck II." That sounded like what I wanted. Anyway, that was my error.

Oct 11, 2008 | Pioneer Audio Players & Recorders

1 Answer

Head cleaning required


i have the JVC MiniDV Digital Video Cleaning Cassette. I began having trouble when I was shooting DV24P and when I went to playback I noted audio dropouts. I'm using SONY Premium DVM60 tapes. I began having Head Cleaning Required message. I have ran the Cleaning Cassette and the message disappears, but even trying a brand new tape, switching to DV playback i get the error message. Luckily, the shoot i was on the master audio was being captured by a secondary device and we were able to simply use the video from my camera. Since then, I was able to play & capture both the video & audio previously recorded in HDV30P and I didnt receive an error message. Now though I cannot record any DV audio without dropouts. When I tested just moments ago, I was able to record HDV and both video & audio were clean, but during playback I still received the Head Cleaning message. Is the record head different from the playback head? Can you manually clean the heads by removing the plastic door cover with a lintfree cotton swab and rubbing alcohol (obviously disconnecting and removing all power & powering off prior to cleaning), the same way any previous machine heads were cleaned in our stations? I think I may have got a batch of bad tapes that may have gunked up one of the heads some where and its getting missed by the cleaning tape. Is is possible that the head has been scratched, and will require replacement. If yes, is there any way to look at the head and detect this?

May 31, 2008 | JVC GY-HD100 Mini DV Digital Camcorder

1 Answer

Camcorder wont playback recording


Dear Lauren,
You didnt write camera model and make. any how, you need Head Cleaning Cassette for your camera to clean its video heads. Video heads are dirty/ clogged so camera doesnt show picture in playback. Please dont touch video heads physicaly because it may broken easily. always use video head cleaning cassette.

Apr 20, 2008 | Sony Handycam DCR-TRV250E Digital...

2 Answers

Cassette loading error 31:23


Take the battery out and turn selection switch to camera and then turn it off. Put the battery back in and its working again.
if that doesn't work try
Try smacking the side of the camera relatively hard with the palm of your hand. Eject the tape and reinsert. You may need to do this a couple of times.

Nov 18, 2007 | Sony Handycam DCR-HC96 Mini DV Digital...

2 Answers

Cannot playback hi8 ccd trv107e pal


Dirty video head! Playback newly opened blank tape for five minutes, after that eject, reinsert, playback then eject again five times, these will serve as your video head cleaner, never use "video head cleaning cassette tape" for it will only damage your camera. Most camera has built in video head cleaner installed inside and activates only when you insert, initial play/rec, and ejects a tape. If the problem is still there you need pro fix then.[:0)

Jun 18, 2007 | Sony Handycam CCD-TRV107E Camcorder

Not finding what you are looking for?
Sony Handycam DCR-PC1000 Mini DV Digital Camcorder Logo

272 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sony Video Cameras Experts

Larry Stiles
Larry Stiles

Level 2 Expert

287 Answers

kakima

Level 3 Expert

102366 Answers

Jerry Greenberg
Jerry Greenberg

Level 3 Expert

1667 Answers

Are you a Sony Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...