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Tech Solutions model #TS 5000 Cross-Cut Paper Shredder

I purchased this device, probably over a year ago, on QVC and just opened my home office. I have the device, but can't locate the instruction manual or the power cord.

The TS 5000 does not show up anywhere on the web, so I suspect it was a QVC special buy.

Does anyone know where I can get the power cord for this device or aomething suitable that will work? And the TS-5000 manual?

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My power cord seems to have overheated and the prongs won't stay out when plugged in. How do I purchase a new cord and how much does it cost?

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Call Tech Solutions at 1-800-639-3803

Posted on Sep 28, 2008

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The shredder has started making a whining sound under heavy load - say 10 sheets. It is 5 years old and has had light home usage.

Do you use shredder oil in your device? Even under "light home use" a shredders life is not easy. Ten sheets is a lot of paper to cut.

I use a cross hatch cutter design and I never put in more than 5 sheets and I use shredder oil. Find this product at a advertiser, Staples, Best Buy, Office Depot or any other fine retail outlet.

Thanks for your interest in

Jan 31, 2011 | Achiever CCS5000 Shredder

1 Answer

I purchased a Royal Shredder, Mod. VF1700MX, Ser. No. 080245302 on Feb. 25, 2009. It was sent back for repair, under warranty about a year ago. I never shred more than 5 sheets at a time.It now cuts out on...

Have you ever "oiled " the machine...99% of cross cut shredders have to be oiled... get some shredder oil and squirt it onto the cutting blades where you put the paper in...this should be done with a certain frequency dependant on the amount of shredding that you do.

Nov 02, 2010 | Royal Office Equipment & Supplies

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Hi Guys Rexel Cosmos 210 Stapler (Staple Gun - Mk II) I have a Rexel Cosmos 210 Stapler that has a broken white plastic bit. I have had it and used it at work for about 25 years. How can I get a...

I have one equally old and my plastic bit broke off many years ago.
I just get used to using it without.
It sticks but it's such a good stapler I forgive it.

Jun 12, 2010 | ACCO Brands Office Equipment & Supplies

1 Answer

I have broken blades in the center of my Fellows PS80C-2 model paper shredder. Can I buy new blades and if so, wo can I purchase them from?

In my limited experience, you should cut the aggrivation factor and discard/replace your machine.

I did eventually find (supposedly) a soruce for parts. What I got was not the proper part at relatively high price. There was of course a restocking fee and shipping that made it uneconomical to return the wrong parts I received. By the time you get this sturdy machine apart, the PROPER parts, get it back together (some times, a trick all itself) you will have a realatively big investment and a old shredder.

The next question catcher that comes along may give you entirely different advice. This is my experience from several years ago. Good luck what ever you decide to do.

Free advice, my friend.

I hope this information has been of some value, though probably not what you wanted to hear.

Thanks for your interst in

Please vote



Dec 05, 2009 | Fellowes Cross-Cut Shredder

1 Answer

Shredder flap has fallen off -- company no longer makes part

Those plastic tabs are so pesky. They always break.

You can try taking some wire, perhaps an old coat hanger, and cutting 2 lengths of 4-6" each. Then attach the wire pieces in place of where the tabs were using heavy tape, which should allow enough flexibility to get the new tabs back in the holes.

If the tabs were bigger/thicker than the coat hanger wire, go to the hardware store (Lowes, Home Depot, Ace, etc.) and ask to see the metal rods. Then just pick a piece of the right thickness and they'll probably even cut it for you with their chain cutting tool.

Mar 24, 2009 | Cross Infoguard Shredder SX102M

1 Answer

Need AC power cord

Contact Michael Business Machines for your local dealer 1-800-223-2508

Good luck, Tom

Jan 04, 2009 | Shredder Secure Shred Shredder

1 Answer

Royal Shredder

Please explain more.

what is the problem?
can it turn on
is it jamming
is the light on
or what.

many problem people have with a new shredder is the light on. If this is the problem check trash can make sure it is in properly.

Good luck

Jul 23, 2008 | Office Equipment & Supplies

2 Answers

Shedder Doesn't Work

Are you sure the saftety switch on the left side of the shredder is in contact with the small metal latch on the inside left side of the basket. The machine won't work unless the ssfety switch is pushed in.

Oct 23, 2007 | Aurora Global AS702MX Shredder

1 Answer

Only one-half (righ side) of the shredder works, left side does not shred

Fellowes has a five year warranty on the cutting block of their shredders. (The cutting block is that part of the machine that actually does the shredding of the paper) Take it back to the store where you bought it ans they should either replace the cutting block or exchange the entire machine, but it will take about a week or more, depending on where you are located. At least it shouldn't cost you anything.

Sep 05, 2007 | Fellowes Powershred 480 Shredder

1 Answer

Hsm 125

Sounds to me like a the main control board is fried. That smell was probably a resistor or a rectifier burning. The fact that you hadn't oiled the shredder in 3 years didn't help, probably put an extreme load on the drive motor. You might be better off, shopping for a new shredder, unless this is a high end industrial strength model.

Sep 05, 2007 | HSM 125.2hs Shredder

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