Question about Dell Latitude D610 Notebook PC

3 Answers

Dodgy Dell USB mouse

I have a Dell Latitude D610 and the mouse is giving me problems. Some time ago I got the infamous pointer drift so I disabled the touchpad and toggle control for the mouse. Since then I have been using a USB mouse and until about a month ago this has worked fine. Now the mouse is very intermittent. at times it can work for hours with no problem and then others it stops responding after a minute or so. The only way to get it work to again is to unplug it wait a few seconds and plug it back in. It does not matter which port I use and different mice have the same problem. Any ideas??

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  • beebearshous Jul 14, 2010

    This is not the problem any other suggestions please. I've tried updating drivers, do luck, I've examined USB in device managers there are no reported conflicts have followed MS trouble shooter from start to finish this has not made any difference

  • beebearshous Jul 14, 2010

    Have already tried rolling back, sorry. The problem is intermittent but gradually getting worse.

  • beebearshous Jul 14, 2010

    not completely but it got me looking in the right direction. It was by far the most sensible solution offered I would highly recommend this expert he knows what he's talking about. Thank you Ibrahim

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Hi,

You may try this:

- Go into the BIOS (F2).
- Find "Pointing Device" (Press Alt-P until you reach "Page 4 of 7" and look for "Pointing Device".
- Under "Pointing Device" change the setting from "PS/2-Touchpad" to "PS/2".
- Reboot your PC.

(The touchpad and point stick will still function as long as there isn't a mouse plugged into the PS/2 port or USB port.)


Hope this helps.
Waiting your comments.

Kind Regards.

Posted on Jul 14, 2010

  • 2 more comments 
  • Ibrahim OKTAY
    Ibrahim OKTAY Jul 14, 2010

    You can also set the refresh rate settings o fthe mouse to 200 instead of the default 100.

  • Ibrahim OKTAY
    Ibrahim OKTAY Jul 14, 2010

    If it doesn't solve, go to control panel, hardware, touch-pad, touch pad settings and disable tap click, slow your touch pad, and cursor movements. ( And you may also try to disable touchpad.)

  • beebearshous Jul 14, 2010

    Hi There

    Thank you so much for the most sensible (and least insulting to my intelligence) solution so far. Alas however this did not cure the problem.

    I do however now have a fully (ish) functioning laptop again. On the strength of the conversation thread I found here http://www.west-wind.com/Weblog/posts/34... I removed the mouse, disabled the stick and re-enabled the touch pad et viola! the touch pad is working and so far there is no sign of the dreaded drift that made me install the USB mouse in the first place.

    I think I'm giong to give up on the mouse (not the best solution but it kept me going) and think about trading this in, it is after all 5 plus years old so I probably deserve an update.

    Once again thanks for your help. I'm going to accept the fix as I suspect this gives you a credit of some description. Although you did not exactly fix the problem you did get me thinking in the right directions to get my pc working again all be it without a mouse LOL.

    Take care
    Bee


  • Ibrahim OKTAY
    Ibrahim OKTAY Jul 14, 2010

    Thank you Bee.



    Good luck.

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Hi, Restore the system to such date on which mouse is working fine. or install the USB driver of your System....
Hope this has helped you... Thanks

Posted on Jul 14, 2010

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  • Master
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Hello,

The problem could be a virus issue because when system are attack by virus, it can bring so many different symptom, i would advice you scan your system with an active and license anti virus to ensure the system is free from virus, ensure the system is virus free, with this, the problem should be solve.

Take care.

Posted on Jul 14, 2010

  • 1 more comment 
  • beebearshous Jul 14, 2010

    Thanks for your suggestion however this cannot be the problem I have a proactive anti-virus package in place with regular (sometimes daily) updates and scans are carried out on a daily basis. Nothing has been found.

  • Sulaimon Jimoh Olayemi Jul 14, 2010

    Hello,

    Since you said that cannot solve the problem, i strongly advice you repair the operating system on your system, by inserting the disc on your cd ROM and select repair option to reinstall the operating system, because it most likely a file on the operating system might be corrupt and causing the mouse to freeze.

    Please reinstall the operating the system on your laptop by selecting repair, this way, you are not losing any data but putting the efficiency of the operating system at standard to fix all the abnormalities on the system. with this, am quite sure the problem would be solve. BGG.

    Take care.


  • beebearshous Jul 14, 2010

    Hi There

    Just FYI I have managed to get my pc working correctly (all be it without the USB mouse) this is what I did....

    On the strength of the conversation thread I found here
    http://www.west-wind.com/Weblog/posts/34... I removed the mouse,
    disabled the stick and re-enabled the touch pad et viola! the touch pad
    is working and so far there is no sign of the dreaded drift that made me
    install the USB mouse in the first place.


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