My mp3player is blank and wont start

1st tanx 2 ur orgnal phlipis gogear company very very smart i love it ! my gogear vidio m3 is AC6025/97 so i missd orignal erphon zn i dont use 4 along but naw after 2years when i open my batry is not good and not long time use dot save poure pleas helpe me [email protected] or [email protected]

Hello

Your GoGear is freezing because there is an error in the operating system and can be fixed by resetting the device. Resetting the GoGear is similar to rebooting your computer. You will not lose any of the data uploaded to the device. To reset the GoGear, press the "Reset" button located on the left of the device. The screen will go blank for a few seconds and then turn back on.

If the GoGear freezes after uploading a file to the device or if one song or sound file freezes the device each time you play it, the file is likely corrupt and needs to be removed from the GoGear. Connect the GoGear to a computer and delete the file from the device.

I have a phillips go gear 8 MGB.numbers on inside of mp3 is 4901v3.68 and sstm12 080929 . I have tried reset & charging it but nothing will make it turn on. I spent alot of money on this thing for it to work a short period of time.What can I do???????????

You would most likely have to replace it, the software gets old and the battery will die. Most likely the battery is completly shot (maybe even leaking) which has caused it to stop working

if the player is od the battery may be dead and gone, if not there should be a vry snall pin holeon the player somewhere, once you find it stick smething of the correct size in the hole and push down for thirty seconds, if this doesn't work go to the Phillips website to find that player and search for answers.

player says i should not connect and then that detachment is ok.

it said that i need a device manager to repair

Have you tried to reset it. If not, try to hold down the power button while pushing the volume button up. That helps alot.

a good old smack on the desk and plugged it in a differnt usb slot a few times and it just worked. these phillips things are so dodgy!!!

WHACK IT ONE!! lol

Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

-Tha Mp3 Doctor