Question about Computers & Internet

2 Answers

Modem Drops Connection while I'm online!

My computer logs online just fine but shortly after logging on no-matter what site I'm at, I get a pop up window saying "Connection Lost!". Then when I try to log back on then it says there isn't a dial tone even though I can pick up the phone and there is a tone. We have one phone line too. My service provider is peoplepc. What do I do? PLEASE HELP!?

Posted by on

2 Answers

How do i use this site?

Posted on Jun 04, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 323 Answers

Try updating your firmware/software for your modem using this site.

Posted on Apr 21, 2008

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I not able to log into my network using the same password

Hi, try to remove your current connectivity setup then refresh new list for wifi connection, there you can have it pop up the access credentials again.If not access the wifi setting of your network to check the current password.

Jun 20, 2011 | Arris High Speed DSL Modem

1 Answer

Can't connect to internet.

Oh ok. then log in to your modem. Do you need help with that?
Once you are logged in, check the wireless settings. See if you have the broadcast SSID turned on and the wireless security settings. In case you have everything configured correctly and still no luck, then reset your modem by pressing and holding the reset button on the back and then connect the power cable (this is called HARD RESET) for 10 seconds to have the default settings. But please write down the username and the password because you will erase your configuration.
I hope this helps. Please do not forget to rate and provide positive feedback for our support today. Thank you :D

Apr 30, 2010 | Actiontec (GT701) Modem

1 Answer

How do i unlock the content lock on my t-mobile uab modem stick so i can access over 18 web sites

you must ring t-mobile and ask them to do it. or log in to your account online and do it there. its really quick and simple.

Nov 25, 2009 | Computers & Internet

2 Answers

Modem drops connection. Must disconnect and reconnect to restore

There are plenty of aftermarket Cable Modems for sale at most major retailers (Best Buy, Target, Walmart, etc..)

I would go and buy a decent one of these and try it out to really test to see if the modem is indeed the issue here. If the new one works and doesn't drop the connection anymore then problem solved. If however the new one does do the same thing I would check for proper venting area (make sure you don't have anything on top of or burying your modem) first. If that's fine then it could possibly be issues with your actual line and in that case you'll need to harass the cable company until they actually send someone to test your lines.

May 17, 2009 | Arris SURFboard SB4200 Modem

1 Answer

Simmens speedstream 4100 modem probs

Look at the log on your 4100. Select "keep log on restart".
Look for log outs and about 4 steps down Log ins (mine were about 20 seconds apart).
See if your modem reset (watch your lights) coincides with taking your phone off hook. Take phone off hook for about 20 seconds until you loose dial tone (mine would reset at this point about 50% of the time and show several log off-on in the log.
My phone company tech (SBC/AT&T) said that there engineering department had them install some line equipment at drop site that caused this problem. If you can do something to force the reset, then you'll get some action by your telco. Otherwise the testing they do will not show a problem.
If this does not work, contact your state PUC. Your phone company will be more cooperative when they are contacted by the PUC.

Sep 15, 2008 | Siemens SpeedStream Modem (4100) (SS4100)

1 Answer

Ps3 online playing

Check you internet connection (example try to surf the net on the ps3, if you can then simply the madden servers are down)

Servers for games do go down every now and then for maintenance, it's not uncommon at all.

Jul 18, 2008 | Siemens SpeedStream Modem (4100) (SS4100)

1 Answer

Connection during online games

this problem may be due to virus. First try to clean by any antivirus software and removes all the viruses and then try to play games online

Feb 17, 2008 | Arris SURFboard SB4100 Modem

2 Answers

Motorola SB5101 Modem

reset the modem at the backside with a pen and restart the computer, check for all the leds and it should be stable

Feb 06, 2008 | Arris SB5100 SURFboard DOCSIS 2.0 Cable...

2 Answers

Can't log on to today

try if it dont work just look up in the file of this page open and see if you are not working offline?

Sep 18, 2007 | 3Com OfficeConnect 56K Business Modem...

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

668 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers


Level 3 Expert

5660 Answers


Level 3 Expert

98694 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides