I want to reply to an email I have received, the cursor won't work only in the space I need to write. what can i do please?

Hi Richard. Thers a good chance you have mail preferences setup to compose new emails in "plain text". And/Or, "Use the same message format as the original message", meaning if you reply to someone who sent you an email that is in Rich Text Format, then your reply will be in Rich Text Format but, if they send you an email in Plain Text Format, then your reply, and possibly any forwarding will be sent in Plain Text also.

For website addresses to be "clickable links" in mail, you need to ensure all emails you send, forward, or reply are in Rich Text Format.
go to Mail... Preferences... then select the Composing tab and ensure Message Format is set to "Rich Text".
Further below in the same tab you will see "Responding" and a tick box for Use the same message format as the original message (Respond using Rich or Plain Text).
If you always want to respond or forward in Rich Text only and every time, then deselect that option.
All links should work and be clickable from then onwards.

You can highlight a non working website link in the email body, right click, then select "Link" then "Add Link" to make it clickable but, you will receive a notification about converting this message to rich text format?"

Basically, the links will not be clickable if you are setup to compose new emails in Plain Text. Nor will any replies or forwards you send that are changing to Plain Text to match the format received by you from others.
Always end, reply and forward in Rich Text Format

Hope that helps.
Regards
Paul

If you haven't already, be sure to restart your phone. Also check your internal memory to make sure you haven't filled it up. If it is full, change your sync settings - they may be set to 30 days. If none of that works you may have to connect your phone to a computer, do a complete backup and reinstall of the operating software.

try different broser

Hi, silly answer, but have you tried to reply to the email sent to "my verizon.net" ? Just change the receiver name to "my ayhoo. com" address. That should work. Good luck.

To get the cursor to appear, you have to start either a reply or forward of the original message. That will put the message into "editing mode". Then you can use your cursor to point where you want to make comments. I suggest you make your text a different color than all the other text.

i had that problem once
right under the space bar on some dells
there is a ribbon cable that plugs the mousepad into the motherboard
its just a small clip must be checked

If I click on an item above, for instant the particular type I would like, I am able to go ahead and type a message, and it was the same here. I could not get the message to show up until I clicked on the various typing formats. If the cursor does not show up in the space, it is impossibe to bring it in and start typing. So it is not a perfect solution but it gets the work out.