Question about HP Office Equipment & Supplies
If you have checked the programming to make it Auto Answer and have the Ring set to one then it may not be connected to the phone line. Does it send OK? If it does not send then it may not be connected to the phone line. Check the plugs on the phone wire and the sockets on the machine and in the wall to see if the connectors are straight.
Another question, what type of phone line do you use? If you have a digital phone system your fax may not work on the line you have in the office. It requires an analog POTs (Plain Old Phone) line.
Posted on Jul 14, 2010
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Posted on Jan 02, 2017
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