Question about HP Officejet 4355 All-In-One InkJet Printer

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Always shows Cartridge error! remove and re-insert cartridge on left even if re-insert it.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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All Office
  • 58 Answers

SOURCE: Remove and check colour cartridge HP 23, HpPSC500 error

Did you trying cleaning the cartridge contacts on your machine?

Posted on Jun 25, 2007

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SOURCE: HP Officejet 5600 All-in-One series

I had the same problem. It said I had a problem with the right cartridge even though I put a fresh HP 27 in there.

Even though I put a new black 27 in and my color 22 still had ink in it, I removed the color 22, left it print without the color in it by changing the settings to printing greyscale, black cartridge only. Then I put a fresh color in it as well, changed the settings back to color, now it works fine. Maybe all I needed to do was put a fresh color in it even though it didn't need it. You can try that as well.

Posted on Dec 16, 2007

secretgeek50
  • 57 Answers

SOURCE: HP PSC 1315 All-In-One InkJet Print Cartridge Error

Hello -
Did you perhaps not mean to post under the 1315? I am not sure if you have this printer or another model. The 1315 normally takes a different number ink cartridge.

Meanwhile - gotta tell you that the 1315 is the buggiest printer I ever had. If you purchased it recently and can find your receipt, I'd take it back! Since they've pretty much done away with the 1315, if it was a recent purchase, it was likely a clearance item from some place.

Try taking all the ink cartridges out, uninstall the printer entirely, and reinstall it (the entire printer, not just the cartridges). Blow your printer out with canned air as well - dust, pet hair, people hair, fuzz and general paper fibers can build up more than we think, and cause error messages and other printing problems.

That should help, if it was the 1315 model.

That being said, note that if it still doesn't work, and you have the 1315, save yourself a lot of grief and toss it in the trash and buy another cheap printer! 1315 is Bug City!

Posted on Jun 12, 2008

rakeshpramod
  • 234 Answers

SOURCE: Black cartridge problem

Try the steps mentioned in the link bellow:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01091133&cc=us&lc=en&dlc=en&product=1141647

If it still does the same then the printer is not detecting the ink catridge, the printer might have to be replaced.

Good Luck

Posted on Sep 01, 2008

jmassengill
  • 345 Answers

SOURCE: The printer doesn't recognize the new original HP color cartridge

There is a small spring that holds the ink cartridge in the ink holder. You will see it stick out from the right hand side of the ink holder where the ink cartridge slides in. If that spring isn't being held to the ink holder by two plastic tabs, (I.E. the plastic tabs are broken) the printer will never recognize the cartridge. If the printer is still under warranty I would contact HP or an authorized repair center for HP. Both the black and color ink holder has this spring. I know of no way to repair this kind of breakage.

Posted on Jan 08, 2009

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Lexmark 5470 says: incorrect right cartridge. I have insert new lexmark cartrdge no.35, after that anew cartridge lexmark no.33, and the printer says the same, even when the carrier is empty. I have...


Try to remove both black and color cartridges from the printer. Close the printer cover. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, re-insert both cartridges and make sure they are properly seated and secured in the carrier. Close the cover. If error continues to show on the display screen even if interchangeably insert your 35 or 33 cartridge, please contact Lexmark Technical Support Center for additional assistance.

Jun 14, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

I have a lexmark printer model 5495,it tells me that the right cartridge is incorrect, i just put in new cartridges in . the cartridges 28-black/29-color, it still tell me the samething


Hi, The Right Cartridge Incorrect error message generally indicates a communication error between the All-In-One and the cartridge. This can be due to a faulty cartridge or to a simple interruption in the communication between the cartridge and the All-In-One. The procedures below will help you identify the cause and resolve the issue.Lexmark uses, at least they used to, a chip in the ink catridges that verifies that the ink catridge is Lexmark and hasn't been refilled. There are ways around it, which is why third party cartridges work. Yours may not have been reset or damaged when refilled. Follow the below steps: 1) Disconnect the power from the printer.

2) Remove the black power brick/block from the rear of the machine. (It may be a little tough to pull it out the first time you remove it.

3) Open the top of the printer/multi-function unit.

4) Gently pull the ribbon in order to center the printer cartridge carrier.

5) Open either the left or right side and remove the cartridge. (Depends on which side the error is occurring on, black on the left, color on the right)

6) Verify that all of the plastic strip that covered the new contacts on the cartridge have in fact been removed.

7) Wipe both the cartridge and printer contacts with a dry, lint free cloth.

8) Wipe the bottom of the cartridge with a damp, lint free cloth in order to verify that the ink is flowing and looks correct.

9) Make sure there is no water remaining on the cartridge.

10) Re-insert the cartridge into the carrier and make sure that it is bottomed and inserted all the way to the rear of the carrier slot.

11) Re-insert the power brick/block.

12) Re-connect the printer power cable.

13) Power on the printer and the error should be resolved.

14) Run the print alignment and print or copy several pages to insure the problem has been resolved.


IF YOU NEED TO BE WITH THE ORIGINAL CATRIDGES PLASE FOLLOW THE BELOW STEPS.

ALWAYS PREFER LEXMARK CATRIDGES FOR LONG LIFE OF PRINTER

  1. Remove the indicated print cartridge.

  2. Disconnect the power cord from the electrical outlet.

  3. Reconnect the power cord to the electrical outlet.

  4. If the button_power_0.jpg button is not lit, press button_power_0.jpg.

  5. Reinsert the print cartridge.

  6. If the error:

    • Does not reappear, the problem has been corrected.

    • Reappears, replace the print cartridge with a new one.


      BESTWISHES.....

Dec 19, 2010 | Office Equipment & Supplies

1 Answer

Error Code 1102 on Lexmark P6350 Printer


Hi, it seems that it's a cartridge problem. That's the most probable reason why you're getting that error code. Try this out.
1. Remove cartridges.
2. Unplug printer from power outlet.
3. Then, plug printer back in power outlet after 10-15 seconds.
4. Reinsert cartridges.
If error still appears, redo steps 1, 2 and 3. Then, insert black cartridge first. If error appears, replace black cartridge. If not, insert color cartridge, if error appears, replace color cartridge. Hope this helps.

Mar 08, 2010 | Lexmark P6350 All-In-One InkJet Printer

1 Answer

Printer (HP5650) has full ink cartridges.window sez almost empty


That is normal, the printer "sees" the cartridges by their serial number, so when you pop in a refilled cartridge, the printer thinks you have put in old cartridges and continue to show low ink level. When you pop in a new one, with a new serial code, the ink level will reset, showing that the cartridges are full again.
You can try this:
1. Open printer lid so cartridges move to center of carriage.
2. Lift clamp and remove black or color cartridge from the holder.
3. Place cartridge on table with copper contact strip facing you.
4. Carefully place a strip of clear plastic tape over the four contacts on the upper left corner of the cartridge.
5. Reinstall cartridge in printer and close lid. Wait until cartridge returns to parking position.
6. Open lid and remove cartridge again. Remove tape from left side and place tape over four contacts at upper right corner of cartridge.
7. Reinstall cartridge in printer and close lid. Wait until cartridge returns to parking position again.
8. Open lid again, remove cartridge, remove tape.
9. Reinstall cartridge and close lid.
Printer will now recalibrate. Once the process is complete the ink level meter should be reading full again.
Doesn't always work, but you can try.
Here are links, so you can see:
http://www.misterinkjet.com/hp56reset.htm
http://www.misterinkjet.com/hp57reset.htm

Hope that helps!

Dec 22, 2009 | HP Hewlett Packard Deskjet 5650 InkJet...

2 Answers

I have followed the instructions exactly for replacing the black toner cartridge on my Magicolor 2300 DL, but i still have the error message "Replace Toner Black." I tried taking out the cartridge and...


If you have changed the toner cartridge, the printer must complete a calibration cycle (up to 150 seconds). If you open the door before the Ready indicator on the control panel lights up and the Error indicator turns off, the printer stops and repeats the calibration cycle.

1. Open the Status Display (double-click on Status Display icon in the system tray on the lower right-hand portion of the task bar, OR click Start/Programs/KONICA MINOLTA magicolor 2300W Utilities/KONICA MINOLTA magicolor 2300W Status), and then check which toner color is empty.
2. From the Print menu choose Toner Replace...
3. In the Color list box, select the color of the toner cartridge to be replaced (CYAN, MAGENTA, YELLOW, or BLACK).
4. Select the capacity of the new toner cartridge (1500 or 4500).
5. Click OK.
6. When the toner indicator on the control panel starts flashing, open the printer's front door. The carousel is automatically repositioned so that the appropriate toner cartridge can be removed.
2300-0.gif 7. Insert your thumb and index finger into the two holes in the front of the toner cartridge, and then pull the cartridge straight out about 6" (15 cm).
2300-1.gif8. Support the middle of the cartridge with your left hand, and then pull out the cartridge.
2300-2.gif9. Remove the new toner cartridge from its shipping carton.
10. Remove the protective cover clearly marked 'Remove'.
Each toner cartridge has a colored end that corresponds to a color inside the cartridge slots. Always install the toner cartridge in the slot of the same color.
Each toner cartridge has a colored end that corresponds to a color inside the cartridge slots. Always install the toner cartridge in the slot of the same color.
2300-4.gif11. Support the middle of the cartridge with your left hand, insert the thumb and index finger of your right hand into the two holes in the front of the toner cartridge, and then insert the cartridge so that the guides on the cartridge fit into the rails in the cartridge compartment in the carousel.
2300-5.gif12. Gently push the new toner cartridge into the printer.
13. Close the printer's front door.
The printer must complete a calibration cycle (up to 150 seconds) after any consumable has been replaced. If you open the door before the Ready indicator on the control panel lights up and the Error indicator turns off, the printer stops and repeats the calibration cycle.

Sep 01, 2009 | Konica Minolta magicolor 2300DL Laser...

2 Answers

I am getting a cartridge error. The cartridge is not a new one and it had not been removed. I followed the insructions in the book for cleaning the copper colored contacts but to no avail. I have turned...


OK, If the printer has 2 or more print cartridges, then certain cartridges must be inserted into the correct carrier. Make sure you have not mixed / switched the cartridges into the wrong carrier..

ALSO, What printer model number? And, what is the cartridge number?

Nov 20, 2008 | HP Office Equipment & Supplies

2 Answers

Hp psc2410xi


The following error message appears on the color graphics display after you insert a cartridge: Remove and Check Print Cartridges . The printer will not print. The message does not specify which cartridge has caused the error. Solution This error message indicates that the printer cannot determine which cartridge is causing the error. Follow the steps below to solve the problem.
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    OR
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.

  1. Remove and then reinsert the cartridge indicated in the error message.
  2. If the error is still displayed, clean the contacts.
    1. If the error message is Error. Remove and Check Black or Photo Cartridge , the following steps may help:
    1. Remove both cartridges, lower the latches, and close the printer access door.
    2. Turn off the unit by pressing the On button on the front panel. Wait for the printer to completely shut down.
    3. Turn the printer back on by pressing the On button.
    4. When the message display reads Insert Print Cartridges , open the access door and replace the cartridges.
    1. If neither of the steps above fixed the problem, either the cartridge or the printer is faulty

    Aug 12, 2008 | HP LaserJet 5L Printer

    1 Answer

    Print Cartridges


    JUST REMOVE THE BOTH CARTRIDGE AND CLEAN CONTACT POINT AT CARTRIDGE AND IN SIDE THE CARTRIDGE AND IF NO GO CHECK WITH DIFFERENT CARTRIDGE
    EVEN IF YOU USE ONE CARTRIDGE ITS CAN GIVE ERROR FOR BOTH CARTRIDGE AS ITS DETECTED WITH CARRIAGE UNIT
    THIS PROBLEM MAY ALSO RELATED FOR CARRIAGE , CARRIAGE CABLE AND LOGIC PCA AND ARE INTERNAL PARTS NEED TO BE FIXED BY TECH ONLY

    Jun 06, 2008 | HP Officejet 6310 All-In-One InkJet...

    1 Answer

    Incorrect Cartridge


    use genuine hp ink /not generic

    Dec 11, 2007 | HP PSC 2355 All-In-One InkJet Printer

    3 Answers

    Error code 1203


    To determine whether this error is due to a cartridge failure or a hardware problem with the printer, do the following: Make sure the printer is powered on. Open the printer's top cover. The print cartridge carrier moves and stops at the loading position. Press down on the cartridge lever to raise the cartridge lid. Remove the cartridges. With the cartridges out of the printer, close the top cover. Power the printer OFF and then back ON. Check the operator panel to see if the 1203 error has returned or if a new message is displayed. If the message displayed is 1203, there is something wrong with the printer hardware. Please contact Lexmark Technical Support. If the message is Cartridge Missing, reinstall the cartridges into the printer. Insert the black cartridge in the left carrier. Insert the color cartridge in the right carrier. Snap the lids closed. Close the top cover. Check the operator panel. If the 1203 message is still present, you need to insert one cartridge at a time to determine which cartridge is producing the failure. With one cartridge in the carrier, close the top cover and check the operator panel. If the 1203 message is displayed, that cartridge is producing the error. If Cartridge Missing is displayed, the second cartridge is the defective item. Please replace the defective cartridge.

    Aug 20, 2007 | Lexmark P315 InkJet Photo Printer

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