Question about Canon PowerShot SD500 / IXUS 700 Digital Camera

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My canon ixus 75 is not turning on properly the zoom lense is stuck out and wont retract. When i turn it on it says "lens error reset camera"

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  • Canon Master
  • 6,826 Answers

OK, assuming the batteries are ok, the problem is within the mechanism for the lens being too 'binding' while it operates.

Sometimes, people put their finger on the barrel of the lens when it retracts or extends.

If you reset the camera and it still does this, the camera needs to be serviced by Canon.
http://www.usa.canon.com/cusa/online_repair_tracking/consumer/digital_cameras/powershot_sd_series/powershot_sd500?pageKeyCode=requestRepair

Posted on Jul 28, 2010

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SOURCE: canon ixus 75 digital camera reset?

The manual states that the battery door was opened during use. Close the battery door and turn it on and off. You may need to push it closed to make sure the battery connections are made.

Posted on Mar 23, 2008

darntoothysa
  • 489 Answers

SOURCE: canon ixus 75 digital camera reset?

Hi

What you are seeing is just an error message, starting your camera again won't do anything unfortunately.

You need to replace the lens, we have your lens repair available on our site for about $75! If we can help please let us know.

Thomas
Owner- Darntoothysam com

Posted on Apr 14, 2009

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Zoom wont adjust


Hi there. I can help you with that.

The number one problem with cameras with lenses that won't retract or or move out into position is dirt, grit or sand in the lens mechanism. The best way to fix this is to get an air compressor and put the tip up the lens and blow air into the space around the lens. Run the tip of the compressor nozzle around the lens and turn the camera back on. See if that helps. If it doesn't do it one more time.
If it helps, great. Stop there. If it doesn't help, let me know in a comment and I will tell you a couple more things to do. I want to wait, because they are things that you should only try if you are ready to trash the camera, but they usually work. Hope the air compressor works.

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Canon ixus 75 digital camera reset?


Hi

There is no camera reset for this model, what you are seeing is a generic stuck lens error message.

Your lens needs to be cleaned or repaired, and if it cant be repaired it needs to be replaced. There are online places that will do it for a decent price and there are others that overcharge by way too much.

Fixya rules prevent me from giving you a link to anything off Fixya that would help you fix your camera.

Good luck from

Darntoothysam com

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I have a canon ixus 900Ti. I turned it on yesterday and the lens came out as normal. when i went to take a pic the camera shut off but the lense never retracted. when i turned the camera back on the splash...


Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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Canon ixus 75 digital camera reset?


The manual states that the battery door was opened during use. Close the battery door and turn it on and off. You may need to push it closed to make sure the battery connections are made.

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