Question about Office Equipment & Supplies
First, try resetting it by just unplugging it for a couple of minutes, this should let it start working again
Next, you should Clean the print cartridge contacts
Caution! Do not remove both print cartridges at the same
time. Remove and clean them one at a time.
Make sure you have the following materials available:
• Cotton swabs or any soft material that will not come apart or leave fibers (for example, a scrap piece of clean cotton cloth).
• Distilled, filtered, or bottled water (tap water may contain
contaminants that can damage the print cartridges).
1 Turn the unit on and open the print-carriage access door.
The print carriage moves to the center.
2 After the print carriage has moved to the center, unplug the power cord from the back of the unit.
3 Lift the latch to release the print cartridge, then pull it out of its slot.
4 Inspect the print cartridge contacts for ink and debris buildup.
5 Dip a clean cotton swab into distilled water, and squeeze any excess water from the swab.
6 Hold the print cartridge by its sides.
7 Clean the contacts.
8 Place the print cartridge back into the holder and close the latch.
9 Repeat if necessary for the other print cartridge.
10 Close the door and plug in the unit.
Because you removed a print cartridge from its holder, the HP PSC needs to align the cartridges.
11 After the message appears in the front-panel display, press Enter to align the cartridges.
Next reset the factory defaults
You can restore the original factory settings to what they were when you purchased your HP PSC. Choosing to restore your factory defaults restores all settings, except date information.
You can perform this process from the front panel only.
1 Press Setup.
2 Press 5, then press 3.
This selects Maintenance, and then selects Restore Factory Defaults.
The factory default settings are restored.
Let me know if you have problems with any of the above and I will help you get this working again.
Thank you for using Fixya and Good Luck
Posted on Apr 20, 2008
Which cartridge are you trying to change
make sure you have the correct part number
HP 56 black ink cartridge (19 ml) C6656A HP 57 tri-color ink cartridge (17 ml) C6657A HP 58 tri-color photo cartridge* (17 ml) C6658A HP 27 low capacity black ink cartridge (10 ml) C8727A HP 28 low capacity tri-color ink cartridge (8 ml) C8728A
Posted on Apr 20, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
Tips for a great answer:
Turn on the unit, then open the print-carriage access door by lifting
the handle until the door locks into place.
The print carriage moves to the center of the unit.
You may want to use a photo print cartridge for
superior print quality when printing photos. With the
color and photo print cartridges installed, you have
a six-ink system. See how to print the best quality
photos on page 22 for more information.
52 maintain your hp psc
hp psc 2200 series
2 After the carriage stops moving, lift the latch to release the print
cartridge, then pull it toward you out of its slot.
3 If you are removing the black print cartridge in order to install the
photo print cartridge, store it in the print cartridge protector.
4 Remove the new print cartridge from its packaging and, being careful
to touch only the black plastic, gently remove the plastic tape.
Caution! Do not touch the copper contacts or ink nozzles.
5 Push the new print cartridge into the appropriate slot until it clicks into
The tri-color print cartridge goes on the left and the black or photo
print cartridge goes on the right.
Click on this link or copy and paste the complete link into your browser.
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