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I have a pro plantronics voyager. I can hear the caller but they can't hear me

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Hi,
Sorry to say but you have to get your gadget serviced there is a mechanical failure either of mike or mike wirings (loose connection or short-circuit )... So you must get it serviced...
Hope this has helped you.. Thanks...

Posted on Jul 14, 2010

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1 Answer

Caller says voice is breaking up


Try deleting the Voyager Pro from your phone. Turn your phone and headset off and then back on after about 30 sec. Now reconnect the headset to the phone and see if that helps. See page 8 of user guide for further tips. User guide attached below.

Plantronics Voyager Pro User's Guide

Good luck from Headsets Direct!

Aug 31, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

How to change plantronics voyager pro plus ear plug


The link below for the Plantronics Voyager Pro+ has the information you're longing for. Look under "Mix and Match for Best Fit."

Plantronics Voyager Pro+ User's Guide

Good luck from Headsets Direct!

Jun 24, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

I cannot hear anything. Headset is paired and connected, but I cannot hear anything at all.


You want to remember that newer phones are like small computers, so they may become corrupt over time and you may need to reset them every so often. Simply turn your phone off and remove again the battery for a few seconds, then replace the battery and turn it back on again. Purge from the phone pairing information for your Voyager Pro headset and pair it again with your phone, carefully following the instructions on the link below for the Plantronics Voyager Pro. That should get some sound back in your headset.

Plantronics Voyager Pro User's Guide

Good luck from Headsets Direct!

Apr 02, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

I have Plantronics voyager Pro headset. The microphone is not working. The receiving end cannot hear me


Try deleting your Plantronics Voyager Pro from your phone and then repair them to each other. Sometimes this does correct any issues you may be having. The link for the user guide is included below.

Plantronics Voyager Pro User's Guide

Good luck from Headsets Direct!

Mar 09, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

I have a Plantronics Voyager Pro and it will not take a charge. I plugged the charger into my phone to check it and it does work on my phone except not with my blurtooth. Thanks for your help.


If you have the Plantronics Voyager Pro headset, you should be using the ac adapter that came with the headset ( model 79414-01 ). If the headset will not charge, it could be broken or the internal battery may be worn out. Keep in mind that the Voyager Pro has a one year warranty, and Plantronics will replace it within the warranty period.

Plantronics Voyager Pro Headset

AC Adapter for Voyager Pro Headset

Good luck from Headsets Direct!

Feb 28, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

I cannot connect my Plantronics Voyager Pro to my iPhone 4.


Once you make your iPhone discoverable, then put the Plantronics Voyager Pro headset into pairing mode by holding the power button until the headset flashes red and blue. Here is the link below for the Voyager Pro pairing instructions.

Plantronics Voyager Pro Pairing Instructions

Good luck from Headsets Direct!

Jan 25, 2011 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

I have a samsung rogue and I all I hear is mostly static with the Plantronics Voyager PRO


Make sure that it has a good connection, try to re-pair the headset to your phone. Before running through the pairing process, be sure to totally delete the headset from the phone's menu. You may want the headset turned off for this process.

Once you make your cell phone discoverable, then put the Plantronics Voyager Pro headset into pairing mode by holding the power button until the headset flashes red and blue. Here is the link below for the Voyager Pro pairing instructions.

Plantronics Voyager Pro Pairing Instructions

Good luck from Headsets Direct!

Dec 25, 2010 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

Cant set to my phone


Once you make your cell phone discoverable, then put the Plantronics Voyager Pro headset into pairing mode by holding the power button until the headset flashes red and blue. Here is the link below for the Voyager Pro pairing instructions.

Plantronics Voyager Pro Pairing Instructions

Good luck from Headsets Direct!

Dec 13, 2010 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

The people I talk to say that they hear an echo through their headset. This goes away if I reboot my headset. Is this problem caused by my headset or my blackberry tour cell phone.


It sounds like a phone issue, and the headset is a trigger. Please remember that newer phones are like small computers, so they may become corrupt over time and you may need to reset them every so often. Simply turn your phone off and take the battery out for a few seconds, then replace the battery and turn it back on again. You'll need to purge from the phone any pairing information for your Voyager Pro headset and pair it again to your phone. Carefully follow the instructions in the link below for the Plantronics Voyager Pro.

Plantronics Voyager Pro Plus User's Guide

Good luck from Headsets Direct!

Dec 07, 2010 | Plantronics Voyager PRO Bluetooth Headset

1 Answer

How to remove earbud to voyager pro


The link below of the user guide for the Plantronics Voyager Pro has the instructions for removing and attaching ear buds.

Plantronics Voyager Pro+ User's Guide

Good luck from Headsets Direct!

Oct 23, 2010 | Plantronics Voyager PRO Bluetooth Headset

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