Question about Pantech Duo Smartphone

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Pantech Duo Can't download links from multimedia messages

I cannot download pictures from multimedia messages sent to me

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  • ekim04 May 02, 2008

    i have the same problem on my phone. i cannot download pictures that are sent to me. When i click the button to retrieve it says that you cannot use datacall while modem link is active. how do i change from datacall to modem link? Help

  • harleymom May 07, 2008

    I have the same problem with downloading MMS texts on my Pantech Duo. Sometimes the Menu, Object View, Save works, sometimes it doesn't. Other times I get "1 of (1) could not be downloaded". This is the 3rd Duo I've gotten to try to fix this and still no luck. I've contacted AT&T and Pantech and none of their techs can offer me a solution... My husband with his Moto Q can get the same message; very frustrated!!!

  • dc_sk8r2001 Jul 02, 2008

    I click retrieve on a MMS and it says " 1 of 1 message(s) could not be downloaded! (service not activated on network, try again? i click try again and it still dosnt work. ive tryed going into settings>connections>gprs>media net> and cleared the password it still dosnt work.. help please?

  • alyssasport Jul 24, 2008

    when i open the multimedia message....

    it says message 1 of 1 message could not be downloaded! (delivery failed, try again.)

  • Anonymous Jul 25, 2008

    When I try to retrieve a picture I too get the error message that the service is not activated on my network or that the download failed. Funny thing is is that I've received pictures from this same person before just fine so I don't know what happened to make it change. I have set my modem link to inactive and still have problems. Also, when I am in the message and press Menu I don't have the option to go to "Object View" Is this for newer versions? My pantech is not even a year old.

  • Anonymous Sep 18, 2008

    After my Duo retrieves a multimedia message with a picture in it, it will not download the picture. It just displays an icon. I can go to object view and save it to my phone and view the picture that way. So the picture is there, it just won't download it in the message.

  • Anonymous Jan 19, 2009

    Ive tried over, and over, and over again but i cant figure it out.

  • Mechateabag Jan 23, 2009

    I tried all 3 of the solutions and they all failed. But after i did the 3rd solution instead of instantly telling me I cant it waits about 15 seconds for it to tell me i cant view

  • leio May 11, 2010

    i have the same thing i cant get pic mail and i bought unlimited . i dont wanna have to go on the internet to fiix it . is there any other waysss



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All u have to do is open the text, click on the menu bottom on the right side of the screen.
Then click on object view. This should open a window giving u the choice to save in the left hand corner.

Posted on May 03, 2008

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Go into settings> Connections> GPRS> Media Net hitthe menu button on the lower left hand corner hit edit, Scroll down to password make sure this is blank. Mine had a password in it and it was preventing me from receiving pictures. Hope this helps :)

Posted on Jun 08, 2008


Go to connections, modem, and then switch it to inactive.

Posted on Jul 07, 2008

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Pantech duo

you can download the manual form here Pantech duo™


Apr 30, 2008 | Pantech Duo Smartphone

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