Question about Canon PIXMA MP600 all-In-One InkJet Printer
My new Canon MP610 will not scan. Copy and print are working well. I try to scan, but get the Scangear message 'Cannot communicate with scanner. Cable may be disconnected or scanner may be turned off. Scanner driver will be closed. Code 2,155,0.
I am running Windows XP on a Dell.
The readme says that some USB hubs have an issue.
I was having problems and was connected via a hub. I removed the hub and connected the printer directly to the back of the PC and voila scanning is all good.
Posted on Apr 23, 2008
I thought I had this problem - but installing the Scanner software on CD 2 helped!
Posted on Jul 14, 2008
New Canon MP470 will copy and print fine but would never scan...Got the same ScanGear message, "Cannot communicate with scanner. Cable may be disconnected or scanner may be turned off. Scanner driver will be closed. Code: 2,155,0"...Thanks to ALex, I unplugged the extension cable (also new) and plugged the printer directly to my laptop and it SCANS :) ...Bernadette33
Posted on Jun 13, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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