Question about Brother MFC-5440CN All-In-One InkJet Printer

6 Answers

Black ink not printing

Inserted a new black ink cartridge, now I'm not getting any black ink printing.

When I print something all the colors print that don't require black. I have tried to cleaning the black only (4 times) but did not help at all. I also replaced the black ink just to be sure it was not the cartridge. Still nothing!

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  • Anonymous Apr 26, 2008

    Exact same issue with the exact same attempts at resolution. Please assist!

  • beccaanntn May 01, 2008

    I did check to be sure the cartridge was pushed down good! I even took a flash light to look to be sure that there was not something obstructing the fit! I am very disapointed in this printer! Looks like I will be getting a new one and I just bought all new ink! Money $$$$ down the drain! No more brother for me!

  • BaileynJenny Jun 28, 2008

    My black ink is not printing... all other colors are...



    I checked the cartridge and there was quite a bit of ink in it....



    I cleaned it several times but it still would not print....



    I bought a new cartridge and replaced it ... made sure it was pushed down hard....still not printing...



    anyone have a solution?

  • annegy Jul 15, 2008

    My black ink has stopped working. I changed the cartridge and cleaned the heads 5 times. Still nothing. The cartridge is pushed down. It also won't copy but it will scan.
    Help please.


  • Anonymous Aug 13, 2008

    I have a brother mfc 5440cn, black ink is not printing....have replaced ink and made sure that it was installed properly....what is up...still not printing...I have to use other colors to simply print.

  • school44 Aug 14, 2008

    I have replaced the ink cartridge twice, cleaned the print head upwords of 20 times. Status Monito shows all ink cartridges full. Test print only prints the color cartridges -- no black. Nothing that needs to print in black will print. Will scan but not copy.



    Seems like a lot of people with the same problem. anyone with a solution?

  • Anonymous Aug 19, 2008

    I also have the Brother MFC-5440 and the black ink is not printing. It has been cleaned 4 times. Please...anyone with a solution?

  • Anonymous Aug 29, 2008

    BLACK

  • Anonymous Aug 29, 2008

    BLACK NOT PRINTING AND PRINTER WILL NOT SHUT OFF.

  • Anonymous Aug 29, 2008

    I HAVE NEW INK IN ALL PORTS AND BLACK WILL NOT PRINT AND WHEN I SHUT IT DOWN THE PRINTER WILL COME BACK ON

  • jacksass Oct 02, 2008

    The printer was working fine and then I had a paper jam and now the black will not print. I have replaced the black cartridge with a $25 Brother black cartridge, cleaned the black 10 times or more and when I run the quality print everything but black prints and not a speck of black hits the paper! The Brother help line had me go out an buy a new cartridge - of course, that was money thrown down the drain. Cleaned the black another 5 times and still not a drop of black hits the paper. All they could say when I called back is that I would have to take it in for service - the printer cost less than $90 2-3 years ago - the service place won't even look at for less than $75 after I take it to them - must be time for a new printer... I worked so well for several years - then it a flash it quit!

  • helpmriley Oct 07, 2008

    All colors but BLACK. Repeated cleaning is not helping!!
    What other options are available besides a new head. All inks replaced with Brother refills. What now???


  • kschak Nov 13, 2008

    Same problem. All new cartridges but black doesn't print!!!

  • Anonymous Dec 01, 2008

    I have the same issue. Had a paper jam cleared it and black will not print. I changed the black cartrige and cleaned many times still will not print.

  • Anonymous Jan 22, 2009

    I've added new ink and now it won't print at all. It tells me there are no cartridges. Or that they are empty. They are not. I've removed and replaced several times to make sure there was contact at the bottom. I've rebooted, tried to clean. It just won't do a thing.

  • k_stettner Feb 06, 2009

    Ours makes all the right sounds to make us think it's printing, but a blank page is all we get. The cartridges are all brand new, fit in nice and tight, and we're at our wits' end. HELP?

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Fix ink cartridge
I had same problem. I must have ran the clean cycle more than 30-50 times over a period of days. That never made any difference. I was about to toss the whole thing but figured I would try one more thing. If it didn't work I would be in no worse shape. Here is what I did.
Took an almost empty black cartridge and inject a lot of 100% Acetone to dilute ink. Left some black in it since I didn't want to think it was empty. Inserted this cartridge and ran the cleaning a few time. IT WORKED. I used my word processor program and filled a page with large bold font characters and printed a page or two. Each page cleared more nozzles. After doing this cleaning/printing a number of time, I put in the full good cartridge. Ran the cleaning a few time to eject any of the Acetone diluted ink. Ran the printed page a few time to remove more of the diluted ink.
Everything seems to work now.

Posted on Dec 20, 2008

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Dampy's solution worked for me like magic! i didn't use the printer for a few months and now i had this weird problem of it just not printing black (i changed the cartridge for a brand new one - all the same), while working and making noises as if it did print but producing absolutely blank paper. so i took acetone and sticks for cleaning ears with cotton on ends and cleaned everything i could reach on the outside. than i took the old almost empty cartridge and added a couple of mililiters of acetone that my mom uses to remove lack from nails. just take an empty syringe without a needle **** into it a couple of mililiters of acetone push it hard against the hole where the ink goes out from the cartrifge and inject the acetone. then insert this cartridge into the printer and print a couple of pages with large fonts and bold text. it will print but with bad quality. afterwards change the cartridge for a good one and print a couple of pages of normal text, it should improve from page to page. it took me tree pages to get to normal quality of print. THANK YOU DAMPY!!!! saved me a lot of money.

Posted on Mar 05, 2009

Same Issue. I need a solution ASAP. How do I clean the Print head?

Posted on Jul 02, 2008

Have you checked that the cartridge is pushed right down?

Posted on Apr 28, 2008

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I have the same problem my printer will not print black ink.

Posted on Dec 19, 2008

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I need your help to so;ve my printing problem. My printer will only print colors not black ink

Posted on Oct 21, 2008

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