Question about Dell 924 All-in-One InkJet Printer

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Photo 924 printer paper jame

I have the same problem. paper jam but either no paper in printer or at least no paper jam. i don't understand that strange symbol or what # ? 9
you're talking about. is it on the printer some where? or on the computer?
is that f9 on the computer? unpluged the printer and repluged the printer
to no avail.
thanks,
mark

Posted by on

  • angiivy May 07, 2008

    I have the same problem, paper jam and there is no paper jammed. I have pushed the start button and to no avail it does not do anything. Continues to tell me there is a paper jam. I have taken this thing apart trying to fix. Help.

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Check if the Encoder Strip is Broken or Missing
1.Power down the printer and unplug the power.
2.Slide the cartridge carrier inside the printer a couple of inches to the left.
3.Locate the encoder strip (Figure 1) on the right-side of the cartridge carrier encoder strip
Note:
The encoder strip is a plastic strip with small markings over its entire length. The strip may appear to be translucent.

Reposition the Encoder Strip
1. Remove the power cord from the printer.
2. Lift the scanner unit to expose the inside, where the printer cartridges are located.
3. Gently slide the ink cartridge carrier to the middle of the printer.
4. Gently move the top part of the printer belt to the right.
5. Using an index finger, gently push encoder strip (Figure 1) down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
6. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
7. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
8. Once the encoder strip has been re-seated, close the scanner lid.
9. Re-connect the power cord to the printer.

Ensure the Paper Tray is Not Overfilled
Each printer tray has a maximum capacity rating, and this rating is based on a specific paper weight and or thickness. Consequently, situations might arise in which the tray will not be able to accommodate the maximum number of sheets listed in the printer specifications. Verify that the paper is not packed too tightly in the paper tray.

Adjust the Printer Paper Guides
Adjust the paper guides to fit the size paper being used .The guides should be close (1/16" or less) to the paper without touching, so that the paper stays properly aligned without continually rubbing the guides.

Locate and Remove Any Obstructions Inside the Printer and Input Tray
1. Open the front cover and make sure the kickstand (if there is one) is engaged.
2. Locate and remove any obstructions within the printer, such as paper pieces, staples, tape, or other objects.
3. Close the cover.
4. Remove all paper from the input tray.
5. Inspect the input tray for any obstructions.\
6. Remove any visible obstructions.
7. Reinsert the paper.

Posted on Nov 07, 2008

  • Damanpreet Chand
    Damanpreet Chand Nov 07, 2008

    Clean the
    paper feed roller on the printer.



    1. Power down the printer and disconnect the
    power cord.



    2. Remove all paper from the input tray.


    3. Wipe the roller gently with a damp cloth.





    Reseat
    the Dell Printer Power Adapter.



    If your
    printer has a momentary loss of communication with your computer, it may be
    necessary to reset the printer to re-establish communication. You can reset a
    printer by unplugging the printer power cord from the electrical outlet and
    from the back of the printer for 10 seconds then reattaching the cord at both
    ends.





    If yes
    then get it replaced.....or else get a new printer



    Check
    with manufacturer if printer is still covered under warranty...









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My dell All-in-one keeps syaing it is jamed but there is no paper in. I have done everything that the web cite tells me too and it is still saying it is jamed.


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Oct 26, 2009 | Dell 924 All-in-One InkJet Printer

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Paper jams when printing


just add some more paper to the tray..and arrange it properly..
i think the paper pick mechanism failed to pick the paper.or there is a long time delay before the paper reach the printing area..

thanks for using FIXYA!

pls let me know if it solve the problem..

May 21, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Paper is stuck and i can't get to it


Remove the jammed paper. Unplug the printer from the mains and PC. Inspect the rollers, etc for tiny paper piece(s) that may be stuck, or other debris. Try to clean rollers and make sure they are dry.
Keep printer unplugged for about 2 minutes and replug and try a test print.
Also make sure that you have waited long enough for the printer to heat up before giving a print job.
Finally, it could be an issue with the paper sensor. If this is the case, you will probably have to take the printer in for servicing..

Hope that helps!

PREM

May 19, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

What is a Carrier Jam?


You might have lost a little spring. Can you possibly return it to the store where you got it?

May 16, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

PAPER JAM !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Since when the printer not picking up paper from tray or sheet feeder.

Check if the Cover are firmly closed, also look out for any piece of paper jammed the printer.

If it is ok, then check to move the carriage of cartridge/roller and clean it out if you can.

The spring of tray attached on both side may be need to check.

Let me know if I can assist you further.

Oct 01, 2008 | Dell 924 All-in-One InkJet Printer

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Photo paper jam


u need to bye photo paper from the hp store the other paper come thik that y there the jamed so u need to go hp store to bue photo paper for hp u use other paper the your printer has been damged

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