Okay so i clogged the pump with the rubber backing on a rug that came apart... got the e 20 code and cleared the hose, still won't drain...motor runs but drum won't turn or drain...figure it's a clogged pump, how do i clean it out?
Exactly the same problem. Washed a small area rug that appeared to have pretty much disintegrated. Machine would not drain. Got the same e 20 code. Checked the drain hose, and it was fine. Reamed the house drain just to be sure. Drum appears to have drained, but now the motor runs, and no water enters the machine. Both water hoses are flowing. No further error codes. Nada.
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yes you have blocked the drainage system sorry i am not sure if there is a filter on this mach. disconnect mach and take the drain hose and try puttind it into a basin failing that carefully tilit machine back and disconnect the hose from the base of the mach to the pumpthis will allow mach to drain but you will still have to clean out the pump hope this helps .
Hello - The error code "E20" typically means the water is not draining properly or not pumping out fast enough. Does the washer making a humming noise? If so, either the drain hose may be kinked or the drain in the house is clogged.Once you have confirmed and cleaned the hose and issue continues contact a professional to move forward accurately. The unit may possibly have a faulty pump or control board.
"F02" is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a "SUDS" error may also be generated as a secondary error. This is an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:
1. Check the drain hose to make sure it is not kinked or clogged. 2. Check the electrical connections to the pump and ensure the pump is running. 3. Remove the drain pump filter and check for foreign objects and/or debris.
To check the drain pump, click on the following link for step-by-step instructions.
“F21” is a Long Drain error. If the drain time exceeds 8 minutes this error code will be displayed. In addition, a “SUDS” error may also be displayed. This may be an indication of a drain pump problem and/or clog in the drain line. You will need to check the following:
1.First, attempt to unplug the washer for at LEAST 30 minutes to reset the Central Control Unit (CCU). Sometimes this is all that is required to correct momentary glitches with the unit. If the error code returns, proceed to step 2. 2.Check the drain hose to make sure it is not kinked or clogged. 3.Check the electrical connections to the pump and ensure the pump is running. 4.Remove the drain pump filter and check for foreign objects and/or debris. To check the drain pump, click on the following link for step-by-step instructions
check to make sure all hoses are not clogged - our washer hose before the pump was clogged due to washing a rug that had deteriorating rubber backing - would not drain until I flushed out the hose that goes from the tub t the pump.
Thanks to the different postings on the net about a E20 error code I took apart my washer’s drain system ATF7000 to find. A pare of little girls underpants, one hair band, one plastic green gem, a golf ball sized wad of wrappers/stickers/???, and almost two dollars in coins. All caught up in the plastic strainer located inside the black rubber boot found on the bottom of the tub leading into the drain pump.
Here is how I did it: After emptying the washer of sloppy contents, I sucked as much of the water out with a shop-vac. I then turned the washer onto it’s left side gently using a couple of towels as a cushion (unplugging the washer and hoses first). From the bottom and back panel you can access the drain hose/pump/coin catch. With a pair of pliers you can remove the clamp holding smaller end of the rubber coin catch to the tub, with a Phillips screw driver you can remove the larger clamp of the rubber coin catch to the tub. From the back panel you again use your pliers to remove the clamp to the drain line, and finally with a Philips screw driver remove the two screws holding the pump to the bottom of the washer. Oh yah, do not forget to unplug the wire from the pump. Now pull the pump out with the black rubber boot still attached. Mark the orientation of the pump to the boot with a sharpie pen, and remove the last clamp. Now look inside the black rubber boot and gently remove the plastic basket inside, there you will find the treasures that just wasted the last hour of your time. Now reveres those steps, reinsert the half washed clothes, and enjoy your new machine.
Thanks again to everyone that has posted before me, otherwise I wouldn’t have known were to even start looking. I hope this helps someone.