Question about Proform Exercise & Fitness
Try thisSometimes incline motors will get frozen in position and need broke free. Try this:
take the motor cover off and take the screw out of the bottom of the incline motor that is attached to the screw assembly. Once you remove the screw you should be able to break the incline motor free. run the incline up and down with the screw still off( laying the treadmill on its side may make this easier). Once it goes up and down (hold the screw so it goes in and out) reattach it then run the calibration described below. If it was just stuck it should work fine.
1. remove safety key
2. press and hold the speed+ and stop keys at the same time
3. Put the safety key in/on and release the keys
4. press stop once
5. hit the incline + arrow and let the incline go the whole way up and down
6. remove safety key and try
If these instructions do not work to fix the incline motor
check your main harness running down the right leg for breaks in the wires or a loose connection if nothings found you can switch the red and black wires on the incline motor terminal block and see if it goes down. If it does you know you are only getting voltage to one side of the motor. There is a schematic under the motor hood that tells you what the voltage should be when you press the up or down keys. Use a multi-meter to see if you are getting the correct voltage coming from the console to the motor control board and then from the board to the motor. If no voltage from console-replace console if you have voltage from console but not from board - replace board and finally if you have voltage from console and from board replace motor. You will need to test the voltage both when pressing the up key and the down key.
Posted on Aug 14, 2010
Called pro form they seem to have alot of issues with this model. all they offer is verbal solution which doe not fix the problem. or a $400 console which doe not guarantee the fix.
Posted on May 20, 2013
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Posted on Jan 02, 2017
SOURCE: proform 360p stuck on incline
I had the exact same problem.
This usually happens if you switch it off at the mains while the incline is adjusting or is somewhere other than lowest. You should always make sure before finishing off, to lower everything.
Now for the solution: If you open up the case it has 5 or 6 black philips (cross head) screws (use your user manual if you don't have your original go to proform and find the support link and download the .PDF if your model is not available get the one before or after in the same model product line (model number is below the power input)).
Make sure you remove the power before opening the cover, obviously.
Anyway, once opened, you should find a sheet of paper wrapped around in some plastic wallet. On that paper it should explain everything. Try not to mess with too much things in the settings, otherwise you might mess it up badly.
Mine is something like: Hold the speed up (+) button and then while holding the button insert the key - that will get you to the service menu (obviously the power has to be connected).
Once in the menu pressing the incline up does a self-calibration (maximum up and maximum down) after that it should be perfect.
Remove the key any time to come out of that mode and resume normal operation.
I may not find this place for any more replies 'cos i only found this site by accident. While looking for info. on my burnt out motor model: PETL 3013.6 .... But i have come across someone selling a faulty one on ebay for like 5 quids... it's picking it up the trouble!
Posted on May 31, 2009
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