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The drivers for usb device are not installed. (Code 28)

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Thank you for your question.

This link from the Microsoft Website gives an in-depth explanation of the "Code 28" error. Quite detailed if you are inclined to know what it means, it does explain how to solve it too.

http://support.microsoft.com/kb/310123

The USB drivers are "usually" located on the installation disc for the Motherboard or the Laptop, not on the XP install disc. You will need to locate this disc and have it in your CD/DVD drive when you attempt to install the drivers for your USB's. When it "asks" for the location of the driver, point it to the CD/DVD drive and click "OK".

Kind regards

Posted on Jul 14, 2010

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Driver for iphone4 code 28


Important: Device Manager error codes are exclusive to Device Manager. If you see the Code 28 error elsewhere in Windows, chances are it's a system error code which you should not troubleshoot as a Device Manager issue. Cause of the Code 28 Error A Code 28 error is caused by a missing driver for that particular piece of hardware. There are any number of reasons that a driver might not be installed for a device but your troubleshooting of the problem will be the same no matter the root cause.
Error Code 28 Troubleshooting
  1. Restart your computer if you haven't done so already.

    There is always the slim chance that the Code 28 error you're seeing in Device Manager was caused by a fluke with Device Manager or in your BIOS. If that's the case, a reboot might fix the Code 28.

  2. Did you install a device or make a change in Device Manager just before you noticed the Code 28? If so, it's very possible that the change you made caused the Code 28 error.

    Undo the change, restart your PC, and then check again for the Code 28 error.

    Depending on the changes you made, some solutions might include:

  3. Update the drivers for the device. Installing the latest manufacturer supplied drivers for a device with the Code 28 error is the most likely solution to the problem.

    Important: Make sure you install the drivers for the correct operating system. For example, if you're using Windows 7 32-bit, install the drivers designed for that specific version of Windows. Many Code 28 errors are caused by attempting to install the wrong drivers for a device.

  4. Install the latest Windows service pack. Microsoft regularly releases service packs and other patches for their operating systems, one of which may contain a fix for the cause of the Code 28 error.

    Note: I do know that certain service packs for Windows Vista and Windows 2000 have contained specific fixes for some instances of the Code 28 error in Device Manager.

  5. Replace the hardware. As a last resort, you may need to replace the hardware that has the Code 28 error.

    It's also possible that the device is not compatible with this version of Windows. You can check the Windows HCL to be sure.

    Note: If you still think there is still a software/operating system component to this Code 28 error, you could try a repair install of Windows. If that doesn't work, try a clean install of Windows. I don't recommend doing either of those more drastic options before you try replacing the hardware, but you may have to if you're out of other options.
Please let me know if you've fixed a Code 28 error using a method that I don't have above. I'd like to keep this page as updated as possible.

Jan 08, 2012 | Microsoft XP Computers & Internet

2 Answers

The drivers for this device are not installed. (Code 28) There is no driver selected for the device information set or element.


Cause of the Code 28 Error A Code 28 error is caused by a missing driver for that particular piece of hardware. There are any number of reasons that a driver might not be installed for a device but your troubleshooting of the problem will be the same no matter the root cause.
Resolution
  1. Restart your computer if you haven't done so already.

    There is always the slim chance that the Code 28 error you're seeing in Device Manager was caused by a fluke with Device Manager or in your BIOS. If that's the case, a reboot might fix the Code 28.

  2. Did you install a device or make a change in Device Manager just before you noticed the Code 28? If so, it's very possible that the change you made caused the Code 28 error.

    Undo the change, restart your PC, and then check again for the Code 28 error.

    Depending on the changes you made, some solutions might include:

    • Remove or reconfigure the newly installed device.
    • Roll back the driver to the version prior to your update.
    • Use System Restore to undo recent Device Manager changes.
  3. Update the drivers for the device. Installing the latest manufacturer supplied drivers for a device with the Code 28 error is the most likely solution to the problem.

    Important: Make sure you install the drivers for the correct operating system. For example, if you're using Windows 7 32-bit, install the drivers designed for that specific version of Windows. Many Code 28 errors are caused by attempting to install the wrong drivers for a device.

  4. Install the latest Windows service pack. Microsoft regularly releases service packs and other patches for their operating systems, one of which may contain a fix for the cause of the Code 28 error.

    Note: I do know that certain service packs for Windows Vista and Windows 2000 have contained specific fixes for some instances of the Code 28 error in Device Manager.

  5. Replace the hardware. As a last resort, you may need to replace the hardware that has the Code 28 error.

    It's also possible that the device is not compatible with this version of Windows. You can check the Windows HCL to be sure.

    Note: If you still think there is still a software/operating system component to this Code 28 error, you could try a repair install of Windows. If that doesn't work, try a clean install of Windows. I don't recommend doing either of those more drastic options before you try replacing the hardware, but you may have to if you're out of other options.
Please let me know if you've fixed a Code 28 error using a method that I don't have above. I'd like to keep this page as updated as possible.
Applies To The Code 28 error could apply to any hardware device in Device Manager but most Code 28 errors seem to affect USB devices and sound cards.
Any of Microsoft's operating systems could experience a Code 28 Device Manager error including Windows 7, Windows Vista, Windows XP, and more.
Still Having Code 28 Issues in Device Manager? Let a community of computer support enthusiasts help out! Post the details of your problem in the PC Support Forum. Be sure to let us know that the exact error you're receiving is the Code 28 error in Device Manager. Also, please let us know what steps, if any, you've already taken to try to fix the problem.

----------------------------------------------let me know if this helps--------------------------------------------

Jun 20, 2011 | Computers & Internet

1 Answer

The drivers for this device are not installed. (Code 28)


  • if you are having trouble with your drivers
    here is a general look at the drivers and how to update them
    if your computer came with a motherboard disc the drivers could be on it
    click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
    right click to reinstall drivers or
    if you can see your usb but its not working
    ports(com&lpt)right click update driver also
  • Click on "Start."

  • 2

    On the "Start" menu, click on "Control Panel."

  • 3

    In the "Control Panel" folder, click on "Performance and Maintenance."

  • 4

    Click on the "System" folder in the "Performance and Maintenance" folder.

  • 5

    Click on the tab titled "Hardware."

  • 6

    Click on the box that says "Device Manager."

  • 7

    Click on "Sound, Video, and Game Controllers."

  • 8

    Right-click on the device that prompts Windows XP to display Code 28 (it should be Windows Sound System Compatible Driver, also called the WDM driver). A drop-down menu will appear.

  • 9

    Click on "Update" and an Update Wizard will guide you through the installation of a new device driver, which should stop Code 28 from appearing on Windows XP.



  • Read more: How to Repair Code 28 for Windows XP

    Mar 20, 2011 | Transcend StoreJet 2.5 (TS120GSJ25T) 120...

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    The drivers for this device are not installed. (Code 28) for bluetooth usb dongle


    Did you download the drivers from the manufacturers website? Or did the windows wizard give you this error?
    If it is windows, go to their website and download and run the driver installer for your product.

    Mar 01, 2011 | Dell Computers & Internet

    1 Answer

    Hello, my wireless is not showing on my computer and when i go on device manager on my computer it has a question mark on ethernet controller and say erro code 28, how can i fix this?


    Do your Wireless Device (PCI or USB unit) comes with an installation CD? If so, use the CD to install the software/drivers.(Instead of using the Windows wizard). Remove any previous installation before reinstalling with the CD.

    Resit your device to a different USB port or PCI slot. If the drivers/software are properly installed, windows will detect and installed the device correctly.

    Cause of the Code 28 Error (In general)
    A Code 28 error is caused by a missing driver for that particular piece of hardware. There are several of reasons that a driver might not be installed for a device but your troubleshooting of the problem will be the same no matter the root cause.

    Resolution
    1.Restart your computer if you haven't done so already.

    There is always the slim chance that the Code 28 error you're seeing in Device Manager was caused by a fluke with Device Manager or in your BIOS. If that's the case, a reboot might fix the Code 28.

    2.Did you install a device or make a change in Device Manager just before you noticed the Code 28? If so, it's very possible that the change you made caused the Code 28 error.

    Undo the change, restart your PC, and then check again for the Code 28 error.

    Depending on the changes you made, some solutions might include:
    •Remove or reconfigure the newly installed device.
    •Roll back the driver to the version prior to your update.
    •Use System Restore to undo recent Device Manager changes.

    3.Update the drivers for the device. Installing the latest manufacturer supplied drivers for a device with the Code 28 error is the most likely solution to the problem.

    Important: Make sure you install the drivers for the correct operating system. Example, if you're using Windows 7 32-bit, install the drivers designed for that specific version of Windows. Most Code 28 errors are caused by updating or install the wrong drivers for a device.

    4.Update your OS to latest Windows service pack. Microsoft regularly releases service packs and other patches for their operating systems, one of which may contain a fix for the cause of the Code 28 error.

    **Note: Certain service packs for Windows Vista and Windows 2000 have contained specific fixes for some instances of the Code 28 error in Device Manager.

    5.Replace the hardware. As a last resort, you may need to replace the hardware that has the Code 28 error.

    It's also possible that the device is not compatible with this version of Windows. You can check the Windows HCL to be sure.

    Note: If you still think there is still a software/operating system component to this Code 28 error, you could try a repair install of Windows. If that doesn't work, try a clean install of Windows. Not recommend doing either of those more drastic options before you try replacing the hardware, but you may have to if you're out of other options.

    Hope it helps.

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