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I bought a used Hotpoint with the model number above. Since then I've experienced water buildup in the very bottom of the unit. I assume this is condensate that is not being removed from main cabinet. The unit and freezer both work fine but would like to fix the condensate problem.

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  • Adrian Snyder Jul 14, 2010

    I bought a used Hotpoint with the model number CTX21BASSRWH. Since then I've experienced water buildup in the very bottom of the unit. I assume this is condensate that is not being removed from main cabinet. The unit and freezer both work fine but would like to fix the condensate problem.

    The water in the bottom of the main part of the refrigerator builds up more quickly during hotter, more humid weather. The unit is not hooked up to ice maker and is kept in the garage.

  • Adrian Snyder Jul 14, 2010

    The problem area and way to resolve suggested by Macmarkus was found indeed to be the problem area and I feel like the steps I took will resolve the problem. Thanks a bunch.

  • Adrian Snyder Jul 15, 2010

    I am monitoring the condensate....and in the next couple days that will tell the tale of whether the defrost line was frozen or not. If I still see a problem I will do as you say for 24 hours and move beer to another fridge. Thanks again. This is a very useful website.

    A

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Hello, welcome to FixYa.

Unfortunately there is no model number which appears "above" as you indicated. It just says Hotpoint.

Could you provide the model and also elaborate on where this water appears. Is it in the crisper drawer covers in the form of droplets ( condensation ) or under the crisper drawers on the fridge floor/bottom in the form of a puddle of water.

I`ll look forward to your reply and I should be able to help you from there.

macmarkus :)

Posted on Jul 14, 2010

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  • Mark MacDonald
    Mark MacDonald Jul 14, 2010

    Hello again,



    Once I submitted my reply to your question a new page opened up which indicated you had posted the model number, sorry.



    It`s one of those deficiencies here in my opinion that doesn`t allow all the history to be displayed immediately, it would save much potential annoyances but oh well, I don`t make those decisions, ha ha !



    I`ve looked up that model number and it appears the defrost drain tube is accessible ( as opposed to be built into the cabinet like some ) and that is good because I would look at that first.



    **Unplug the unit from the 120v supply before attempting any service...safety first**



    You`ll need to access it from the rear of the fridge and it is located directly behind the freezer section. pull off the drain tube and clear it out. They commonly become clogged hence not allowing the defrost water to drain into the condenser tray, but rather re-directed inside the fridge...usually under the criper`s.



    Let me know what you find and If it is indeed the problem.



    macmarkus :)

  • Adrian Snyder Jul 14, 2010

    Hey Macmarkus---



    I unplugged the fridge from power and there were two tubes on the back of the unit. One was for the water supply to the icemaker, which I don't have hooked up, and the other was a black tube leading to the bottom of the unit. It was attached to a black plastic part that appeared to have a P trap integrated and had a short fitting kinda like a compression fitting. Well I removed the long piece of tubing and it was clear. Next I was able to remove the black plastic part and to my amazement there was a BUNCH of gunk in it and also extruding out the drain it was attached to. I thoroughly cleaned the part and removed all the material from the drain and put everything back together, plugged the unit in and dried out the bottom of the unit below the crisper pans. It'll take a couple days to determine if your suggestion really worked but I feel VERY good about it.



    It's kinda funny...I bought this fridge from a friend who was having the same problem, water in the bottom, and had been dealing with it and decided he just didn't want to mess with it any more....so I got a good deal on it....It's my beer/wine fridge. Glad I did the research and found you guys.



    thanks a bunch. I'll let you know in a couple days if the drain being plugged was the problem and that it has been resolveed.



    Adrian

  • Mark MacDonald
    Mark MacDonald Jul 14, 2010

    That is awesome, sounds like you didn`t have any trouble. Sorry I didn`t specify which line was which at the back, sometimes I just discard the water line as obvious...but I do this for a living.



    As for the line being clogged that is quite common, however I should give you a heads up. The line that enters through the back of the fridge which it attaches to should be cleaned out as well.



    The reason being when the defrost backs up to the point of leaking inside the fridge, that part will usually freeze up, so unless it is cleared you will continue to get water in the fridge.



    If it is froze up the simplest way to clear it is unplug the fridge overnight if it is just a beer fridge, otherwise you`ll have to use hot water or a steamer...careful with that. ha ha !



    Let me know how it goes. Hopefully it works out and you can invite your buddy over for a cold one with your fully functional fridge, ha ha !



    Good luck.



    macmarkus :)

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The water could be coming from a clogged drain cup. At the very end of the fridge, on the top part would be a plastic cup that collects the water from the freezer as it thaws the ice during defrost. This cup is connected to the hose at the back of the unit so the water would flow to the drain pan on top of the compressor or to the drain pan at the bottom of the unit. You can clean this cup after you pull it off the hose at the back. Check out.thanks.

Posted on Jul 14, 2010

  • Adrian Snyder Jul 14, 2010

    I'll give your suggestion a try but want input from another expert. Thanks for the quick response.

  • billy miller Dec 31, 2012

    how do i get to the drain through ( thats the piece that the funnel drain is connected to on the inside on model CTX18GAZARWW

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