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Frigidaire front load clothes washer. Model # FTF2140FS. Water is sitting in the bottom of the drum & won't drain out. Can't run a spin cycle or regular cycle to remove it.

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Hi


Thanks for using FixYa. As the water won’t drain out so it seems to be an issue with the drain hose, you’ll need to remove the lower front panel and then remove the hoses from the pump to check for any clogs/foreign objects. You can also check the pump assembly which is located in the front right corner. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on Jul 14, 2010

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Posted on Jan 02, 2017

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Suggestion:
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Hello,

Remove any kinks in the drain hose. Ensure that the washer is not sitting on the hose.

Inspect the household drain. Remove clogs, if possible. Call a plumber if you cannot remove the clogs.

Check the drain and make sure there is an air gap between the hose and drain. An air gap is necessary to prevent the drain hose from siphoning water.

Clean the pump filter. Open the pump access door. Turn the pump filter counter-clockwise and remove it. Remove dirt and debris. Replace the filter and close the pump access door.

Rearrange the clothing in the load. An unbalanced load can prevent the washer from spinning or draining.

Allow the washer to cool down for two hours. If the washer overheats, it will stop the motor and cool down before restarting.

Close the door completely. The washer will not operate if the door is not securely closed.

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