Question about Dell Vostro 220 Desktop Computer
Posted by Anonymous on
It is indeed a virus. This is one that I come across quite often.
What I tend to do is start with a boot CD from here.
This CD should be downloaded and burnt on a known CLEAN computer.
Once you have that start your computer and if it has a boot menu option during start up use that to boot from the CD otherwise you will need to tell the BIOS to start from CD first.
When the computer has booted from the CD you will see the various options for anti-virus and antispyware etc. use each of those programs in turn until you have run them all.
Between each program you need to re-start your computer and boot from the CD again.
Once you are done it should be safe to boot from the hard drive again.
Hopefully this will have left you with a now WORKING computer.
First thing to do is then to get on-line and use the search term "on-line anti-virus scan" and start again using ESET, NORTON KASPERSKY each individual.
Then download and install MBAM
Download and install the FREE version and run it and let it clean up anything it finds.
Your documents etc should all be safe using the method above.
If you are no worried about your data then a re-install of the operating system is another option but please use the FORMAT option when doing the install and DON'T use the quick format option
Hope that helps out
Posted on Jul 19, 2010
Could be a virus that deleted things and left just shortcuts is what it sounds like, Best thing to do here is run system restore or system recovery disk that came with the computer.
Then system restore
If that does nto work your going to need the recovery disk that came with the computer, Thanks for you rintrest in fixya please do rate your free answer today.
Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/edwy_1a56970cf1ea4620
Posted on Jul 13, 2010
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Posted on Jan 02, 2017
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