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Lift the scanner cover from the right-hand side of the MFC until it locks securely into the open position.
If one or more ink cartridges are empty, for example Black, the LCD shows Ink Empty Black and Cover is Open.
Pull the ink cartridge hook toward you and remove the ink cartridge for the color shown on the LCD.
Open the new ink cartridge bag for the color shown on the LCD, and then take out the ink cartridge.
Remove the cartridge covers.
Each color has its own correct position. Keep the ink cartridge in an upright position when you insert it into slot. Press down on the ink cartridge until the hook snaps over it.
Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.
If you replaced an ink cartridge while Near Empty was displayed on the LCD, the LCD may ask you to verify that it was a brand new one. Example: Did You Change Blck? 1.Yes 2.No. For each new cartridge you installed, press 1 on the dial pad to automatically reset the ink dot counter for that color. If the ink cartridge you installed is not a brand new one, please be sure to select 2.
If you wait until Ink Empty message is displayed on the LCD, the MFC will automatically reset the ink dot counter.
If the Install message is on the display after you have installed ink cartridges, check that the ink cartridges are installed properly.
Follow the steps below to remove and replace the empty ink cartridge.
Turn the printer on.
Open the ink cartridge door.
Figure 1: Opening the ink cartridge door
Squeeze the gray tab below an ink cartridge slot to release the gray latch and then lift the latch.
Figure 2: Lifting the latch1 - Ink cartridge latch for the black ink cartridge2 - Ink cartridge latches for the color ink cartridges NOTE:
Theink cartridge areas are color-coded for easy reference. From left toright, the ink cartridges are black, yellow, light cyan, cyan, lightmagenta, and magenta.
Pull the ink cartridge toward you out of it's slot to remove it.
Figure 3: Removing an ink cartridge
Remove the new ink cartridge from the packaging.
Hold the ink cartridge by the handle and then slide the ink cartridge into the empty slot.
Makesure that the ink cartridge is inserted into the slot that has the sameshaped icon and color as the ink cartridge. The copper-colored contactsshould be facing the printer as the ink cartridge is inserted.
Figure 4: Inserting an ink cartridge
Press down on the gray latch until it clicks into place.
Figure 5: Closing the gray latch
Repeat steps 3 through 7 for each ink cartridge that needs to be replaced.
All six cartridges must be installed. The printer will not work if an ink cartridge is missing.
Close the ink cartridge door.
after Doing this all Follow the next step :-
Please Try This, I am sure it is going to workout.
Resetting the All-in-One Press the On () button to turn off the unit.
Disconnect the power cord from the back of the unit.
When one or more ink cartridges are empty, for example, Black, the LCD
shows “Ink Empty Black” and “Open Cover.” Close the printer’s document
support and the document tray.
Lift the top cover to the open position until it locks securely into place.
Pull the ink cartridge hook toward the front of the printer and remove
the color ink cartridge displayed on the LCD. Place the cartridge in a
plastic bag as it may still contain some residual ink and may leak.
Open the new ink cartridge bag for the color shown on the LCD and
remove the new ink cartridge. The cartridge cover may come off when you
open the bag. This is not uncommon and will not damage the cartridge.
Each color has its own correct position that is clearly labeled and
color coded inside the printer. Keep the ink cartridge in an upright
position when you insert it into slot. It will only fit in the correct
direction. Press down on the ink cartridge until the hook snaps over
If you replaced an ink cartridge while “Near Empty” was displayed on
the LCD, the LCD may ask you to verify that the replacement cartridge
was brand new one. Example: “Did You Change Black? 1.Yes 2.No.” For
each new cartridge you installed, press 1 on the dial pad to
automatically reset the ink dot counter for that color. If the ink
cartridge you installed is not a brand-new one, select 2.
Hi, its sad to say but the printer sounds that needed to be send to the nearest service center in your area. You already reseat & replace the ink cartridge and issue still present. Please call your printer manufacturer so that they can give you more options aside from sending it to service center. Thank you so much,
this could be because of generic ink carts which do not have the size of the original ones. If so put some paperstrip beneath the cart to lift it up a bit. Anyway, did you tell the printer that you have changed the cart by pressing 1? Look at the display when you insert the cart!