Question about Hotpoint RVM1625 Microwave Oven

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Turn table doesn't rotate

The turntable doesn't rotate anymore. the micro is lessthan 1 yr old.

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If the oven is still heating, but the carousel isn't turning, this problem is commonly attributed to a turntable motor that has worn out and may need to be replaced. The motor is attached to the center plastic piece (called a turntable shaft, turntable ring or coupler) under the middle of the glass tray. The following link explains how to access and replace the motor:

http://www.fixya.com/support/r3555716-replacing_a_turntable_motor_on_a_microwa

This is a very simple repair, that usually is not expensive. The price range will be determined by the model and manufacturer. This repair can also be performed on an over the range model microwave oven WITHOUT uninstalling it.

You can refer to any of the following websites for comparison:

searspartsdirect.com
pcappliancerepair.com
appliancepartspros.com
repairclinic.com

The first three sites listed have helpful exploded view diagrams to assist you with locating and properly identifying the part(s) you may need.

If the model number is correct, the part number for a replacement motor is WB26X10038. If the coupler is stripped and needs replaced, the part number is WB06X10138. The average price for a motor is about $35. The coupler is less than $20. If you have any questions, please post back with your complete MODEL NUMBER and let me know. I hope this helps you.

Posted on Jul 13, 2010

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1 Answer

Microwave turn table quit rotating


With the model number, we may have been able to give you a link to the actual service manual. Without it, we can only give you general answers.
The first thing I would suggest is a hard reset. Unplug the unit for a minute or so. Then plug it back in, set the clock and try again.

If that doesn't work, leave it unplugged for about 5 minutes, then try it again.
You can find links to helpful exploded view diagrams and part ordering help here.

I recommend that you bookmark that link to your favorites.
The turntable pad is used to turn it off for cooking without the turntable, then to turn it back on when you do want to use the turntable.You can find links to helpful exploded view diagrams and part ordering help here.

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The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel, and it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

In some brands, you have to cut the motor cover off with snips, then use a screw when reassembling it.

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Since it's less than one year old, it should be fully covered under warranty. I'd suggest contacting the manufacturer to get it fixed free. Whirlpool customer service is here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

For owners whose oven is out of warranty, read on:

The turntable system consists of the motor, the coupler, the turntable support with rollers, and the tray.

You can see and hear a video of how a turntable motor should sound when you rotate it by hand.

If yours is not set to be off via the control panel (and your model does not have this feature) but it won't rotate or it sounds like it's grinding, etc., you may have a bad motor or plastic coupler.

To replace either, you need to unplug power, then remove the bottom cover of the oven.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here.

There should also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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